Join our leadership team as the Director of Operations, overseeing the Rooms Division (Guest Services and Housekeeping), spa, and IT. This is a key role to ensure an exceptional guest experience and uphold luxury brand standards such as Preferred Hotels & Resorts and AAA.

As a key partner to the Managing Director, you'll help drive financial performance through revenue growth, labor and expense management, and operational excellence. You'll provide coaching and support to department leaders, fostering engaged teams and high service standards.

This position serves as the go-to resource for non-food and beverage hotel operations and collaborates closely with Sales, Catering, Accounting/HR, and shared services. Ideal candidates bring a luxury operations background with strong leadership, professionalism, sound judgment, and the ability to thrive in a fast-paced, guest-focused environment.

Join a Team that Puts Your Well-Being First!

At Olympia Hospitality, we believe in supporting our employees both in and out of the workplace. When you join us, you're not just getting a job - you're joining a family-first organization that cares about your health and wellness, your future, and your overall satisfaction.

Here's how we show our commitment:

• Health Coverage That Works for You: We contribute up to 80% toward individual health plans and offer affordable dental and vision insurance. Plus, with FSA and HSA options, you can plan for your healthcare costs your way.
• Secure Your Future: With our 401K plan and discretionary yearly match, you can build the financial future you deserve.
• Peace of Mind: We provide paid group term life insurance for select positions, 50% shared cost short-term disability, and you have the option to purchase additional employee paid life insurance.
• Time for You: Enjoy our robust PTO plan and 7 paid holidays to maintain work-life balance. Need quick access to your paycheck? Our earned wage access program has you covered!
• Additional Support: From our Employee Assistance Program (EAP) to a sober support network, and our commitment to being a recovery-friendly workplace, we're here to help you thrive personally and professionally.
• Perks: Love to travel? Enjoy exclusive hotel travel discounts as a member of our team. Additional benefits may be available based on property specific locations!

Experience / Education:

• Minimum of 5 years of rooms leadership experience in both front office and housekeeping
• Experience in AAA Four Diamond and/or Forbes Four Star + Independent Properties
• Spa awareness, IT, and property operations are a plus
• College degree or equivalent preferred