Performance Food Group

Director of Operations

Performance Food Group • $90K — $120K *
Victoria, TX 77901In-Person
Food & Beverages
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5-7 years in operations management, specifically in warehousing and transportation.
  • Experience leading a team of over 100 direct and indirect reports.
  • Strong analytical abilities for process optimization.
  • Proficiency in project management methodologies like Lean or Six Sigma.
  • Bachelor's degree in Business Administration or a related field preferred.
  • Food distribution and Direct Store Delivery experience is advantageous.
  • Experience with SAP or equivalent warehouse management systems preferred.

Responsibilities

  • Oversee all aspects of warehouse and transportation operations including receiving, stocking, and delivery.
  • Manage scheduling and delivery processes to ensure timely and high-quality service.
  • Develop and maintain standard operating procedures for warehouse and logistics.
  • Negotiate with vendors for essential supplies and equipment.
  • Lead, train, and evaluate managers and associates to maintain high performance standards.
  • Implement productivity and quality action plans for warehouse staff.
  • Collaborate with the corporate team to identify and implement necessary training programs.

Benefits

  • Opportunity to work on complex challenges across the company.
  • Leadership role with significant impact on operational efficiency.
  • Dynamic and strategic work environment.
  • Collaborative culture fostering continuous improvement.
  • Involvement in sales efforts and direct customer relations.
Full Job Description
Job Description

Primary Responsibilities:
We are seeking a dynamic and strategic-minded Director of Operations to lead our operational efforts and drive efficiency for the Operating Company. In this role, you can expect to be given challenging assignments throughout the company and take on some of the most complex problems. The ideal candidate will possess a strong background in operations management, excellent leadership skills, and a proven track record of optimizing processes to enhance productivity and profitability. As the Director of Operations, you will play a pivotal role in overseeing day-to-day operations, implementing best practices, and fostering a culture of continuous improvement.

Responsibilities may include, but not limited to:
  • Oversees efficient operations of warehouse and transportation functions, including receiving, stocking, picking, packing, delivery, equipment maintenance, security, and safety.
  • Oversees all scheduling and delivery of incoming product and outbound product/customer deliveries. Manage department to achieve appropriate timeliness of delivery and highest quality of product.
  • Develops, implements and monitors standard operating procedure for warehousing, transportation, inventory, and security.
  • Negotiate with vendors/suppliers for packaging, shrink wrap, pallets, parts, and other necessary items.
  • Leadership of managers and associates to include, but not limited to: staffing, training, coaching, performance management and problem resolution. Ensures staff maintains a level of professionalism, competency and motivation through the direction of selection, development and ongoing evaluation.
  • Develops, implements, and monitors warehouse and transportation employee productivity/quality action plans in accordance with the standards developed by the operations group.
  • Determines warehousing and transportation personnel and equipment requirements by evaluating warehouse activities, projected volumes, and product mixes in accordance with productivity standards.
  • Ensures company, OHSA, and MOT standards for warehousing, distribution, and employee safety are met.
  • Implements procedures for handling customer returns, vendor returns, and obsolete inventory. Performs periodic physical inventory counts. Performs cycle counts and investigates redlines to keep perpetual inventory system accurate.
  • With the corporate operations group, identifies requirements and implements training programs for the DC warehouse and transportation employees.
  • Meets regularly with OpCo President to discuss planned versus actual profitability, capital expenditures, employee productivity, and other relevant issues.
  • Supports Risk Management in investigating and monitoring accidents to identify root cause and take corrective actions. Works with Human Resources group to develop OpCo training and incentive programs to improve transportation and safety.
  • Participates in sales effort by assisting sales personnel with presentations, as necessary, as well as working closely with customers for resolution of problems in operations or product quality.
  • Ensure effective cooperation and communications with other departments.
  • Performs other related duties as assigned.
The ideal candidate should possess:
  • Strong leadership and team management skills, with the ability to inspire and motivate teams to achieve goals.
  • Excellent analytical and problem-solving abilities, with a keen eye for identifying opportunities for improvement.
  • Solid understanding of budgeting, financial management, and risk analysis.
  • Exceptional communication and interpersonal skills, with the ability to build relationships and collaborate effectively across all levels of the organization.
  • Proficiency in project management and process improvement methodologies such as Lean or Six Sigma is desirable.


Required Qualifications

warehouse and transportation management experience

leadership role for a team of >100 direct and indirect reports.

Preferred Qualifications
• Bachelor's degree in Business Administration, Operations Management, or a related field.
• Food distribution and Direct Store Delivery experience preferred.
• SAP or similar warehouse management systems experience is preferred.

About Performance Food Group

Performance Food Group delivers more than 150,000 food and related products to customers across the United States, but that’s not all. They build lasting relationships with their customers, doing everything we can to ensure success.

Performance Food Group Careers

Join the dynamic team at Performance Food Group (PFG), one of the largest foodservice distributors in the nation, and propel your career to new heights in an industry-leading company. At PFG, we are committed to fostering an environment of diversity, innovation, and growth, offering unparalleled job opportunities across various sectors of the food distribution industry.

Work You’ll Do

Embark on a rewarding journey with Performance Food Group, where you can leverage your skills to drive significant change and efficiency in the foodservice sector. Our team at PFG is dedicated to excellence and leadership in delivering top-notch service and products to our customers.

Innovate and Lead

At PFG, innovation and leadership go hand in hand. Join our team to lead projects that transform the foodservice distribution landscape. With a focus on cutting-edge technology and sustainable practices, your work will directly contribute to shaping the future of food distribution.

Be Part of a Great Team

Performance Food Group is not just a company; it’s a community. Here, you will work alongside professionals who are leaders in their fields, committed to sharing their knowledge and experience. Our culture promotes teamwork, professional growth, and networking, all within a supportive and inclusive environment.

Career Development

We believe in nurturing the potential of our employees through targeted diversity training, leadership programs, and continuous professional development. Whether you are looking for an internship, entry-level position, or a managerial role, PFG offers a ladder to success, providing the tools and training necessary to grow your career.

Explore Job Opportunities

From logistics and supply chain management to sales and customer relations, the career paths at Performance Food Group are diverse and fulfilling. We are actively hiring and looking for individuals who are passionate, curious, and eager to drive innovation in the foodservice industry.

Internship Programs

Kickstart your career with a PFG internship. Gain hands-on experience, develop essential industry skills, and make invaluable networking connections. Our internships provide a robust foundation in the foodservice distribution industry, preparing you for full-time employment in your chosen field.

Benefits and Culture

At Performance Food Group, we understand that our employees are our greatest asset. That’s why we offer competitive benefits, including health care, retirement plans, and wellness programs, designed to meet the needs of our diverse team members. Our inclusive culture encourages collaboration and continuous learning, ensuring that every team member can achieve their personal and professional goals.

Stay Connected

Join the Performance Food Group team to stay ahead in your career. Explore open positions that match your skills and interests. We look for driven, creative, and solution-oriented team players. Start your journey with us today, and help us redefine the standards of foodservice distribution.

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Apply Now

Ready to take the next step in your career? Submit your resume, prepare for your interview, and join a company that values growth, leadership, and innovation. At Performance Food Group, your future looks promising.
Learn more about Performance Food Group
Size
23,000 employees
Market Cap
$9 billion
Industry
Food & Beverages
Net Income
-$174.5 million
Founded
1875
5 Year Trend
+24.9%
Revenue
$26.6 billion
NASDAQ
PFGC
* Ladders Estimates

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