Sunrise Senior Living, Inc

Director of Operations - North Carolina

Sunrise Senior Living, Inc$113K — $174K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of operational leadership experience, preferably multi-site
  • Strong expertise in P&L and financial management
  • Experience in senior living, healthcare, or hospitality is preferred
  • Proven background in team leadership and performance management
  • Strong analytical, decision-making, and problem-solving skills
  • Excellent communication and cross-functional leadership abilities
  • Willingness to travel and manage multiple priorities

Responsibilities

  • Lead operations across multiple communities, ensuring quality care and compliance
  • Recruit, develop, and manage Executive Directors and leadership teams
  • Drive strategies for occupancy growth, revenue, and market positioning
  • Oversee P&L performance, budgeting, and financial outcomes
  • Utilize data and KPIs to enhance operational performance
  • Collaborate with Sales, Care, HR, and Finance to implement strategic initiatives
  • Ensure regulatory compliance and manage quality assurance and risk
  • Enhance customer experience and service excellence through leadership

Benefits

  • Medical, Dental, Vision, Life, and Disability Plans
  • Retirement Savings Plans
  • Employee Assistance Program / Discount Program
  • Paid time off (PTO), sick time, and holiday pay
  • myFlexPay for immediate payment post-shift
  • Tuition Reimbursement
  • Opportunities for discretionary bonuses where applicable
Full Job Description
At Sunrise Senior Living, we champion the quality of life for all seniors. As a Director of Operations, you lead a portfolio of communities, driving performance across care, sales, financial results and team engagement to deliver operational excellence and resident satisfaction.

What You'll Do:
• Lead multi-community operations, ensuring quality care, service and compliance
• Recruit, develop and manage Executive Directors and leadership teams
• Drive occupancy growth, revenue strategy and market positioning
• Oversee P&L performance, budgeting, labor and financial outcomes
• Use data, reporting and KPIs to improve operational performance
• Partner with Sales, Care, HR and Finance to execute strategic initiatives
• Ensure regulatory compliance, quality assurance and risk management
• Drive customer experience, engagement and service excellence
• Lead change initiatives, succession planning and leadership development

What You'll Bring:
• 5+ years operational leadership experience (multi-site preferred)
• Strong P&L, financial management and business strategy expertise
• Experience in senior living, healthcare or hospitality preferred
• Proven ability to lead teams, drive results and manage performance
• Strong analytical, decision-making and problem-solving skills
• Excellent communication and cross-functional leadership ability
• Ability to travel and manage multiple priorities

Director of Operations - Lead Multi-Community Performance and Drive Growth
Director of Operations | Senior Living | Multi-Site Leadership | P&L | Operations Management | Healthcare Operations | Leadership
Pay Range:
113,100.00 - 174,000.00

Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life.

We also offer benefits and other compensation that include:
  • Medical, Dental, Vision, Life, and Disability Plans
  • Retirement Savings Plans
  • Employee Assistant Program / Discount Program
  • Paid time off (PTO), sick time, and holiday pay
  • myFlexPay offered to get paid within hours of a shift
  • Tuition Reimbursement
  • In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.
  • Some benefits have eligibility requirements


Apply today to learn why Sunrise Senior Living is a certified Great Place to Work®

About Sunrise Senior Living, Inc

Sunrise Senior Living, Inc. is a provider of senior living services. The Company's senior living services are provided through its portfolio of senior living communities located in the United States, Canada and the United Kingdom. The Company offers a range of personalized senior living services, including independent living, assisted living, care for individuals with Alzheimer's and other forms of memory loss, as well as nursing and rehabilitative services. The Company operates through two segments: Sunrise and Gracewell. The Sunrise segment includes the Company's communities in the United States and Canada, excluding management services. The Gracewell segment includes the Company's communities in the United Kingdom. The Company offers a range of senior living services, including independent living, assisted living, care for individuals with Alzheimer's and other forms of memory loss, as well as nursing and rehabilitative services.
Learn more about Sunrise Senior Living, Inc
Size
32,000 employees
Industry
Founded
1981

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