Are you a high-level operator in the lending space who understands how to scale Non-QM and commercial lending platforms?
Do you thrive in environments where speed, precision, and execution drive real revenue?
We're looking for a Director of Operations to take ownership of the operational engine behind a fast-growing lending business focused on Non-QM residential and commercial lending.
This is not a maintenance role - this is a build, optimize, and scale role.
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What You'll Own
• Lead and optimize all operational functions across our Non-QM residential and commercial lending platform
• Oversee the full loan lifecycle - from intake to funding to secondary market execution (note sales)
• Manage and streamline loan processing, underwriting coordination, closing, and post-closing workflows
• Drive efficiency in secondary mortgage operations, including packaging and selling loans on the secondary market
• Build and implement systems, SOPs, and workflows that increase speed, accuracy, and scalability
• Ensure compliance across all lending activities, including Non-QM and commercial lending guidelines
• Work directly with leadership to align operations with growth targets and capital deployment strategies
Requirements
Who You Are
• Deep experience in Non-QM residential lending and/or commercial lending operations
• Strong understanding of loan structuring, underwriting flow, and secondary market execution
• Proven operator - you don't just manage, you build, fix, and scale systems
• Experience managing loan pipelines, investor relationships, and note sales
• Detail-oriented but able to think strategically at a high level
• Comfortable in a fast-paced, entrepreneurial environment where things move quickly
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Requirements
• Based in Delaware or Maryland (proximity to Salisbury, MD preferred)
• Ability to be in-office quarterly (minimum)
• Strong leadership, communication, and execution skills
Benefits
What This Role Offers
• Opportunity to help build and scale a high-growth lending platform
• Direct access to leadership and involvement in strategic decision-making
• Competitive compensation + performance upside
• A seat at the table as we expand across Non-QM and commercial lending markets
