Director of Operations Behavioral Health Facility

Provive Wellness

$90K — $120K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required; Master's degree preferred
  • Minimum 3 years in healthcare operations management; behavioral health experience strongly preferred
  • Strong knowledge of Joint Commission standards and Indiana state regulations (FSSA and DMHA)
  • Proven leadership, communication, and organizational skills
  • Experience in budgeting, financial oversight, and resource allocation
  • Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively

Responsibilities

  • Oversee all daily operations, including administrative, admissions, and facility management teams
  • Ensure compliance with federal, state, and local regulatory standards, including HIPAA and Joint Commission
  • Manage financial oversight, including budget planning and expense management
  • Lead, mentor, and develop operational staff to foster a positive workplace culture
  • Partner with clinical leadership to align operational functions with quality patient care goals
  • Continuously evaluate and improve operational systems and service delivery
  • Serve as the primary point of contact for regulatory agencies, audits, and accreditation surveys
  • Develop and maintain relationships with community stakeholders and industry partners
  • Implement and monitor key performance indicators (KPIs) to track operational efficiency
  • Support strategic planning initiatives in collaboration with executive leadership

Benefits

  • Health, dental, and vision insurance
  • Generous paid time off and holiday schedule
  • Professional development and continuing education opportunities
  • Retirement plan options with company matching
  • Flexible working hours to promote work-life balance
Full Job Description
Job Title: Director of Operations - Behavioral Health Facility

Location: Greenwood, Indiana

Company: Provive Wellness

Employment Type: Full-Time

Compensation: Competitive salary, negotiable based on experience

Position Overview

The Director of Operations serves as a key member of the leadership team, responsible for the overall administrative, operational, and compliance functions of the facility. This individual will work closely with clinical leadership and executive management to ensure efficient, high-quality, and compliant operations that support our mission of compassionate behavioral health care.

Key Responsibilities
  • Oversee all daily operations, including administrative, admissions, and facility management teams
  • Ensure ongoing compliance with federal, state, and local regulatory standards, including HIPAA, Joint Commission, and Indiana FSSA/DMHA requirements
  • Manage financial oversight, including budget planning, expense management, and billing optimization
  • Lead, mentor, and develop operational staff to foster a positive, high-performance workplace culture
  • Partner with clinical leadership to align operational functions with quality patient care goals
  • Continuously evaluate and improve operational systems, workflows, and service delivery
  • Serve as the primary point of contact for regulatory agencies, audits, and accreditation surveys
  • Develop and maintain relationships with community stakeholders, referral sources, and industry partners
  • Implement and monitor key performance indicators (KPIs) to track operational efficiency and outcomes
  • Support strategic planning initiatives in collaboration with executive leadership


Qualifications
  • Bachelor's degree required; Master's degree preferred
  • Minimum 3 years of experience in healthcare operations management; behavioral health experience strongly preferred
  • Strong working knowledge of Joint Commission standards and Indiana state regulations (FSSA and DMHA)
  • Proven leadership, communication, and organizational skills
  • Experience with budgeting, financial oversight, and resource allocation
  • Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively

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