AdventHealth University

Director of Operations

AdventHealth University • $97K — $180K *
Hospitals & Medical Centers
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business or Health Administration required; Master's preferred.
  • 1+ years of progressive management or director-level experience in clinical throughput departments required.
  • Proficient in Microsoft Office Suite for professional use.
  • Strong understanding of healthcare services, medical terminology, and billing practices.
  • Excellent communication and interpersonal skills for diverse audiences.

Responsibilities

  • Promote team building and employee engagement to enhance patient satisfaction.
  • Maintain relationships with corporate clients and their employees.
  • Oversee day-to-day operations through center managers to uphold mission and standards.
  • Support clinical performance improvement initiatives and organizational enhancements.
  • Collaborate with operations and facilities leaders to align with strategic plans.

Benefits

  • Full-time position with day shift hours.
  • Opportunity for continual learning and professional development.
  • Engagement in decision-making committees for performance improvements.
  • Community resource for center-related information.
  • Focus on compassionate patient care and operational excellence.
Full Job Description
Schedule:
Full time

Shift:
Day (United States of America)

Address:
2500 HARBOR BLVD

City:
PORT CHARLOTTE

State:
Florida

Postal Code:
33952

Job Description:

  • Actively promotes team building, employee engagement, patient satisfaction, and a culture of safety for employees and patients, developing and maintaining a highly engaged workforce.
  • Facilitates and maintains relationships with corporate clients and their employees.
  • Provides leadership and oversight for day-to-day operations through center managers to foster mission and culture, maintain operational standards, and achieve performance benchmarks.
  • Demonstrates competency in expected leadership standards, including communication, organization, production, team building, innovation, staff development, and role modeling.
  • Supports clinical performance improvement activities and contributes to the overall improvement of the organization.
  • Collaborates with operations and facilities team leaders to ensure alignment with strategic plans.
  • Assists in the development of annual operating and capital budgets to meet program needs and aligns center budgets with the organization's fiscal goals.
  • Participates in process and performance improvement and assists in developing action plans to improve patient care and essential processes, including staffing effectiveness.
  • Actively participates in decision-making committees at all levels, resulting in performance improvements.
  • Embraces and seeks continual learning and improvement for self and employees.
  • Serves as a community resource for center-related information.
  • Responds to the needs of patients and clients and takes necessary action to ensure efficient, quality, and compassionate patient care.

Knowledge, Skills, and Abilities:
  • Proficient in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook) with the competence to utilize these tools effectively in a professional setting.
  • Comprehensive understanding of healthcare services, practices, medical terminology, medical billing, and coding, ensuring a solid foundation in healthcare administration and operations.
  • Excellent communication skills, both verbal and written, with the ability to articulate complex information in understandable terms to diverse audiences including staff, leadership, physicians, patients, vendors, and community members.
  • Strong interpersonal skills, demonstrating the ability to build and maintain effective relationships across all levels of the organization and with external stakeholders, fostering a collaborative and respectful work environment.
  • Demonstrated ability to develop strategic plans, make professional decisions, and propose recommendations that align with organizational goals and culture, including the ability to manage change effectively.
  • Ability to diagnose issues, develop cohesive solutions, and influence and guide all levels of management, demonstrating leadership presence and a visionary approach to achieving organizational objectives.
  • Strong organizational and prioritization skills, with the capability to handle multiple priorities and projects simultaneously in a fast-paced environment, ensuring effective time management and attention to detail.
  • Excellent financial analysis and problem-solving skills, with the ability to perform detailed organizational tasks, analyze complex issues, and implement successful resolution tactics.
  • Knowledge of regulatory standards, rules, and guidelines relevant to healthcare, with the ability to ensure compliance and implement appropriate standards within the organization.
  • Demonstrated ability to work in a matrix-management environment, managing vendor relationships, and effectively analyzing and reporting on financial and market data to support organizational goals.
  • Ability to effectively manage, lead, and develop high-performing teams, setting high standards of performance and holding individuals accountable for achieving deliverables.
  • Demonstrated resilience and adaptability in an environment of rapid change, with a results-oriented approach and a strong focus on achieving organizational objectives while maintaining strong interpersonal relationships.


Education:
  • Bachelor's in Business or Health Administration [Required]
  • Master's [Preferred]


Work Experience:
  • 1+ years of progressive management and/or prior director level leadership experience over clinical throughput driven departments [Required]


Licenses and Certifications:
  • Driver's License (DL) [Required]
  • Registered Nurse (RN) [Preferred]
  • Registered Technologist - Magnetic Resonance Imaging (R.T.(MR)ARRT)) [Preferred]
  • Certified Medical Office Manager (CMOM) [Preferred]


Physical Requirements: (Please click the link below to view work requirements)
Physical Requirements - https://tinyurl.com/23km2677

Pay Range:

$97,219.20 - $180,835.20

About AdventHealth University

AdventHealth University is a private university in Orlando, Florida. It was founded in 1992 and is affiliated with the Seventh-day Adventist Church. The university offers undergraduate and graduate degree programs in various fields including nursing, radiography, and sonography. AdventHealth University is accredited by the Southern Association of Colleges and Schools Commission on Colleges.
Learn more about AdventHealth University
Size
1,000 employees
Industry

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