Director of Operations

ABA Centers of America

$100K — $120K *
Wayne, PA 19087In-Person
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree or higher strongly preferred
  • 5+ years of experience in the Behavioral Health Industry
  • Knowledge of Accounting and Finance
  • Knowledge of EMR/EHR and proper documentation
  • Strong planning skills
  • Leadership Experience

Responsibilities

  • Provide daily leadership and management reflecting the company's mission
  • Collaborate with leadership to develop and implement growth strategies
  • Motivate and lead a high-performance clinical team
  • Act as lead client-care officer through direct stakeholder contact
  • Ensure proper training for team members
  • Verify compliance with documentation processes
  • Manage company finances, including budgets and expenses

Benefits

  • 21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays)
  • Flexible Spending Account (FSA) and Health Savings Account (HSA) options
  • Medical, dental, vision, long-term disability, and life insurance
  • Generous 401(k) with up to 6% employer match
Full Job Description
Director of Operations - ABA Centers of Pennsylvania

Wayne, PA

Leadership Opportunity

Are you an experienced business leader with expertise in financial performance? Are you eager to put your skills to work in a stable, growing company where your voice will be heard? You belong with us!

The Director of Operations is responsible for ensuring that the daily activities of a clinic run smoothly, including monitoring and correcting processes that allow the clinic and our company to run efficiently.

What You'll Do

  • Provide day-to-day leadership and management that mirrors the company's adopted mission and core values
  • Collaborate with leadership on the development, communication, and implementation of effective growth strategies and processes
  • Motivate and lead a high-performance clinical team
  • Act as lead "client-care officer" through direct contact with every client and stakeholder
  • Ensure proper training for team members
  • Verify adherence to the timely documentation process
  • Work with leadership to ensure compliance with accrediting and licensing bodies
  • Work alongside management to ensure company finances are in order, including approval of all department expenses and budgets
  • Oversee and manage the safety of employees and clients
  • Conduct tours of the facility as needed
  • Stay in communication with referral sources and families
  • Collaborate with leadership on compliance and quality assurance projects
  • Maintain weekly, monthly, and quarterly reports
  • Work with the clinical team to facilitate crisis intervention
  • Ensure adherence to medication policy and procedure
  • Work to reduce and minimize missed client services

Requirements
  • Bachelor's Degree or higher strongly preferred.
  • 5+ years of experience in the Behavioral Health Industry preferred.
  • Knowledge of Accounting and Finance.
  • Knowledge of EMR/EHR and proper documentation.
  • Strong planning skills.
  • Leadership Experience

Benefits

Outstanding Benefits

  • 21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays).
  • Flexible Spending Account (FSA) and Health Savings Account (HSA) options.
  • Medical, dental, vision, long-term disability, and life insurance.
  • Generous 401(k) with up to 6% employer match.


Join our mission and help build the future with purpose!

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