Director of National Accounts

ASC Engineered Solutions$160K — $188K *
US-AnywhereRemote in Los Angeles, CA
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Marketing, or related field; MBA preferred.
  • 5+ years of experience in National Account Management, ideally in MRO or industrial distribution.
  • Demonstrated success managing major accounts like Fastenal or Grainger.
  • Strong skills in negotiation, presentation, and analytical thinking.
  • Willingness to travel up to 30% for client meetings and industry events.
  • Proficient in CRM tools (e.g., Salesforce) and data analysis software.

Responsibilities

  • Serve as the point of contact for major national accounts, fostering executive-level relationships.
  • Develop and execute tailored account plans that meet customer and company objectives.
  • Identify new business opportunities within current accounts and drive product expansion.
  • Negotiate and manage contracts, including pricing agreements and service commitments.
  • Collaborate with internal teams (Sales, Marketing, Operations, Finance) for customer experience enhancement.
  • Monitor sales performance, KPIs, and customer satisfaction metrics, presenting findings quarterly.
  • Stay updated on industry trends and market intelligence to inform strategic planning.
  • Lead and manage the Junior National Account Manager and network of Rep Partners.

Benefits

  • Flexible work arrangement with remote options from Los Angeles, CA.
  • Opportunities for professional development and training.
  • Collaborative work environment with cross-functional teams.
  • Involvement in high-impact projects with key national distributors.
Full Job Description
Director of National Accounts

Department: Sales

Employment Type: Full Time

Location: Los Angeles, CA (Remote)

Compensation: $160,000 - $188,000 / year

Description

The Director of National Accounts - MRO is responsible for leading and expanding strategic partnerships with key industrial distributors including Fastenal, Grainger, McMaster-Carr, and similar accounts. This role drives revenue growth, ensures contract compliance, and delivers value-added solutions tailored to each customer's operational needs. The ideal candidate is a relationship builder, a strategic thinker, and a results-driven professional with deep knowledge of the MRO landscape.

How You Will Help
  • Account Leadership: Serve as the primary point of contact for assigned national accounts, managing executive-level relationships and driving long-term growth.
  • Strategic Planning: Develop and execute account plans aligned with customer goals and company objectives.
  • Sales Growth: Identify and pursue new business opportunities within existing accounts; lead cross-functional efforts to expand product penetration.
  • Contract Management: Negotiate and manage pricing agreements, rebates, and service-level commitments.
  • Collaboration: Partner with internal stakeholders (Sales, Marketing, Operations, Finance) to deliver seamless customer experiences.
  • Performance Tracking: Monitor KPIs, sales performance, and customer satisfaction; prepare and present quarterly business reviews.
  • Market Intelligence: Stay informed on industry trends, competitive activity, and customer developments to inform strategy.
  • Leader: Lead, develop, and manage the Jr. National Account Manager and Rep Partner network to deliver growth targets and day to day account responsibilities


What You Will Bring
  • Bachelor's degree in Business, Marketing, or related field; MBA preferred.
  • 5+ years of experience in National Account Management, preferably in MRO, industrial distribution, or manufacturing.
  • Proven success managing accounts such as Fastenal, Grainger, McMaster-Carr, MSC, or similar accounts.
  • Strong negotiation, presentation, and analytical skills.
  • Ability to travel up to 30% for customer meetings and trade events.
  • Proficiency in CRM tools (e.g., Salesforce), Microsoft Office Suite, and data analysis platforms.

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