ServiceNow

Director of M&A Integration

ServiceNow • $219K — $343K *
Santa Clara, CA 95051In-Person
Finance & Insurance
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 10+ years leading M&A integration across complex deal types (MBA and consulting experience a plus)
  • Strategic leader capable of turning strategy into actionable plans that deliver value
  • Proven track record of managing complex integrations in global and product-centric organizations
  • Strong executive presence and communication skills, with experience influencing senior executives
  • Deep understanding of M&A frameworks, processes, and tools

Responsibilities

  • Lead post-acquisition integration to meet value realization objectives via strategy development and execution
  • Define integration strategy that aligns with the acquisition thesis and operational priorities
  • Collaborate with stakeholders to create and implement operational integration plans
  • Establish governance structures for effective planning and management of integration efforts
  • Oversee the development of integration cost estimates
  • Ensure daily tracking of strategic and financial goals through the M&A scorecard
  • Incorporate lessons learned to enhance the integration process and improve tools

Benefits

  • Health plans, including flexible spending accounts
  • 401(k) Plan with company match
  • Employee Stock Purchase Plan (ESPP)
  • Matching donations
  • Flexible time away plan
  • Family leave programs
Full Job Description
Job Description

ServiceNow is searching for an experienced Director of M&A integration to lead all phases of post-acquisition integration who is strategically and operationally focused. This candidate has strong business and strategic judgement and can lead multiple integration efforts simultaneously while ensuring that deal value drivers are met. The ideal candidate must have significant experience in M&A integration and a proven track record of success. The candidate must also possess excellent communication skills, as well as the ability to build relationships with key stakeholders. If you are a results-oriented leader who has a strategic mindset and is eager to make a real impact, we encourage you to apply.

Responsibilities
  • Lead post-acquisition integration ensuring value realization objectives are met including integration strategy development, planning, execution, and performance management
  • Set integration strategy aligning the acquisition thesis, value drivers, and operational priorities
  • Partner with business and functional stakeholders and teams to develop value realization and operational integration plans and lead execution management
  • Establish governance to ensure effective planning and execution of the integration program including the ability to influence without direct authority
  • Oversee integration cost development
  • Monitor and ensure day to day delivery of key strategic and financial objectives of acquisitions through the M&A scorecard process
  • Continually incorporate lessons learned and contribute to the continual improvement of the integration process including playbooks and tools


Qualifications

Requirements
  • 10+ years leading M&A integration across complex deal types (MBA and consulting experience a plus)
  • Strategic leader who can convert strategy into executable plans that realize value
  • Proven leadership of complex integrations in global and product-led organizations
  • Strong executive presence and communications with track record of influencing senior executives
  • Command of M&A frameworks, processes, and tools


For positions in this location, we offer a base pay of $219,600 - $343,150 plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.

Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

About ServiceNow

ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations in North America, Europe, the Middle East, Africa, the Asia Pacific, and other countries. The company offers service management solutions, including incident, problem, change, request, and cost management as well as service catalogs; and IT, HR, facilities, and field service management solutions. It also provides IT operations management solutions covering service mapping, delivery, and assurance solutions; business management solutions such as financial management, project portfolio suite, vendor performance management, and performance analytics as well as governance, risk, and compliance; and application development services.

ServiceNow Careers

Join the dynamic team at ServiceNow, a global leader in digital workflow solutions, where innovation and leadership converge to shape the future of work. At ServiceNow, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that values diversity, creativity, and continuous learning.

Work You’ll Do

Embark on a career journey with ServiceNow and contribute to the world’s leading enterprises' digital transformation. Our team is at the forefront of developing cutting-edge technologies that improve how people work. With ServiceNow, you will use your skills to impact businesses and industries profoundly, driving efficiency and innovation.

Join Our Market-Leading Team

ServiceNow is not just another technology company. We are a team that thrives on diversity and leadership, fostering an inclusive environment that promotes growth and development. Our commitment to diversity training ensures that every team member can achieve their potential.

Innovative Work

ServiceNow is home to more than 10,000 dedicated professionals who lead the charge in digital workflows and enterprise solutions. As part of our team, you will engage in projects that merge technology with practical applications, creating revolutionary products that advance how services are delivered and managed.

Career Development

At ServiceNow, your career trajectory is filled with boundless opportunities. We support your growth with robust training programs, leadership development courses, and access to global challenges. Whether you are looking for an internship, full-time position, or leadership role, ServiceNow equips you with the tools to excel.

Be Part of a Great Team

Working at ServiceNow means being part of a community that values teamwork and innovation. Our collaborative environment encourages networking and sharing ideas, making our workplace vibrant and dynamic. The benefits of joining ServiceNow extend beyond comprehensive health and wellness; they include fostering professional connections and friendships that last a lifetime.

Explore Job Opportunities and Internships

Whether you’re a seasoned professional or a recent graduate, ServiceNow offers a range of employment options to suit your career goals. From internships that provide real-world experience to full-time positions that challenge you to leverage your expertise, we are committed to hiring the best talent.

Stay Connected

Join Our Team Search open positions that match your skills and interests. At ServiceNow, we look for passionate, curious, and solution-driven team players. Explore the possibilities that await you at a company that is committed to your professional success.

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ServiceNow Careers

Empowering professionals to achieve more, ServiceNow is where careers are future-proofed, and ambitions are realized. Join us in our journey of growth and innovation.
Learn more about ServiceNow
Size
16,881 employees
Market Cap
$76.5 billion
Industry
Information Technology
Net Income
$118.5 million
Founded
2004
5 Year Trend
+33.5%
Revenue
$4.5 billion
NASDAQ
NOW
* Ladders Estimates

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