This position is incentive eligible.
Job Summary and QualificationsThe Director of Laboratory is responsible for directing the 24-hour operations and activities of the clinical laboratory to meet organizational and regulatory requirements. Responsible for laboratory specimen collection, specimen management, clerical functions, in-house and referral testing services. Actively participates in strategic and budgetary planning for assigned areas of responsibility. Provides direction to department personnel to achieve operational and technical objectives including workflow design, service quality, financial performance, regulatory compliance, personnel management, patient satisfaction, healthy work environment, and integration of intra and inter-departmental activities.
Management Functions:- Concurrently monitors employee and departmental performance to ensure adherence to policies and procedures, timelines and regulatory requirements
- Reviews all departmental policies and procedures at least annually and revises, as needed.
- Develops, implements and monitors new policies and procedures as needed
- Ensures that department employees attend all mandatory IRL/departmental in-services and staff meetings
Quality Improvement Functions:- Develops monitoring systems for the collection, documentation and reporting of quality assessment and improvement data; extracts pertinent information from quality assessment and improvement studies, initiates corrective action plans, and re-monitors results
- Evaluates existing systems and processes and develops corrective action plans for service/quality trends identified Initiates changes and monitors for improvement
- Ensures that departments proactively respond to feedback from customers (internal and external) and implements improvement mechanisms to enhance the overall ability of the department to meet the customer's needs for laboratory services
Fiscal Functions:- Concurrently monitors resource utilization, including payroll, supplies and expenses, client volume and revenue variation reports, outpatient volume reports, mileage and expense logs; participates in MOR. Takes action immediately, as needed, to rectify problems
- Responsible to ensure the weekly and monthly corporate key indicators are an accurate measurement of past and current performance for a basis for proactive response to a changing environment
- Ensures legal and ethical practices are always maintained
- Prepares and submits capital expenditure requests, department projections and annual budget.
Human Resource Functions:- Monitors and evaluates the activities of the staff and provides management, coaching, guidance, delegation opportunities, and on-the-job training and re-training as necessary to ensure operational efficiency and adherence to policies and procedures; fosters open communication by offering, encouraging, and accepting suggestions from staff regarding department operations
- Screens, interviews and selects qualified individuals for open positions within the department
- Reviews all department employee job descriptions at least annually and revises, as needed. Provides employees with a new job description if substantive changes are made
- Completes and conducts performance evaluations for all staff under direct supervision after three months of employment and annually, in a timely manner
- Maintains department education files, including new employee orientation checklist, equipment training checklist, mandatory in-service attendance confirmation and continuing education
- Develops and monitors improvement action plans, as needed, to correct poor job performance
- Initiates counseling and discipline according to policies and procedures
- Terminations, status changes, and other personnel actions are completed in a timely fashion
- Reviews and approves payroll time sheets, purchasing requisitions, check requests, and scheduling requests
- Employee injuries are reported within specified time frames and IRL policy/procedure for work related injuries is followed and supported
Professional Functions:- Directs and organizes the operations of the hospital rapid-response laboratories through the appropriate, delegation of responsibilities and authority and overall direction of the hospital laboratory management team.
- Effectively communicates with IRL System personnel at all levels to coordinate efforts meet special needs and address problems or concerns.
- Works with IRL System management team to maintain regular, two-way communications and integration of core laboratory and hospital personnel. Conducts regular Town Hall Meetings at all IRL System facilities and is accountable for contributing to quarterly newsletters for IRL System personnel.
- Effectively works with all levels of IRL and hospital management and employees to ensure a service delivery system, which sets standards of excellence in terms of quality, response time, and overall user satisfaction.
- Meets regularly with appropriate IRL System counterparts to ensure effective inter-departmental interfaces are established, maintained and enhanced.
- Continually monitors and stays abreast of legislative and regulatory changes affecting the laboratory industry, and ensures changes are accurately communicated to affected departments and implemented on a timely basis.
- Investigates, recommends and purchases equipment, supplies and instrumentation appropriate to current and planned future needs.
What qualifications you will need:- Baccalaureate Degree in Medical Technology, Biomedical Science, Biology or Chemistry required.
- State of Florida Supervisor's License in at least 3 areas: Blood Bank/Immunohematology - Chemistry - Hematology - Histology - Microbiology - Serology/Immunology-required
- Five years of experience at a supervisory level in a clinical laboratory setting
- This role requires you to be fully vaccinated for COVID-19 based on local, state and /or federal law or regulations (unless a medical or religious exemption is approved).
BenefitsHCA Florida Lawnwood Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
- Wellbeing support, including free counseling and referral services
- Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
- Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
- Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
- Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.HCA Healthcare Laboratory Services is a full service provider for clinical laboratory and anatomic pathology services, providing hospitals, physicians, and clients with
timely diagnostic information for patient care. Our infrastructure includes a fully automated esoteric core laboratory in Fort Lauderdale, a histology and microbiology operation in Largo, Florida, and a network of hospital based
rapid-response laboratories present in four HCA Healthcare divisions within the state of Florida. Our core laboratories support
more than 250 acute and rehab hospitals, physician practices, surgery centers and commercial accounts.
