Director of Information Technology

Tekmetric

$120K — $160K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Experience leading IT strategy at a company of 500+ employees
  • Proven record in designing and scaling IT systems
  • Strong understanding of modern SaaS ecosystems
  • Experience with AI tools implementation and strategy
  • Ability to operate at both strategic and execution levels
  • Strong cross-functional leadership and executive communication skills
  • Experience working with security and compliance functions (e.g., SOC2, ISO)

Responsibilities

  • Define and lead the company's IT strategy with a clear 12-24 month roadmap
  • Establish accountability and process discipline across the organization
  • Partner with leadership to identify risks, opportunities, and gaps
  • Build relationships and influence teams to adopt appropriate processes
  • Drive a scalable, cost-effective company-wide tooling strategy
  • Establish governance around systems, security, and AI usage
  • Develop operational processes to stay proactive rather than reactive
  • Lead and mentor the IT team, providing strategic direction

Benefits

  • Flexibility of remote work
  • Generous Paid Time Off package
  • Comprehensive health benefits covering medical, dental, and vision
  • Free confidential counseling through partnership with BetterHelp
  • 401(k) plan with employer matching up to 6%
  • Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
  • $300 home office setup bonus after one year of employment
  • Support for continuing education and professional development
Full Job Description
What You'll Do

We're entering our next phase of growth and we're looking for a Director of IT who's done this before - scaled an internal technology function through rapid growth and increasing complexity.

This role isn't about maintaining what exists. It's about evolving it. You'll own our IT strategy, modernize our systems and tooling, embed security and compliance into how we operate, and lead the way we adopt and govern AI across the company.

You'll work closely with Engineering, Security, Finance, People, and Operations - not just as a support function, but as a strategic partner who helps the business move faster and smarter.

What We're Looking For
  • Experience leading IT strategy at a company of 500+ employees
  • Proven track record of designing and scaling IT systems and tooling
  • Strong understanding of modern SaaS ecosystems and architecture
  • Experience implementing AI tools and/or defining AI strategy in a business context
  • Ability to operate at both strategic and execution levels
  • Strong cross-functional leadership and executive communication skills
  • Experience partnering with security/compliance functions (SOC2, ISO, etc.)


Why This Role Matters

We've built a strong foundation. This role is about ensuring our internal technology scales with the business and becomes a competitive advantage

You will be responsible for:
  • Defining and leading the company's IT strategy, creating a clear 12-24 month roadmap aligned with business priorities, growth plans, and operational needs
  • Establishing accountability and process discipline across the organization - identifying where standards aren't being followed, setting clear expectations, and driving adoption even where there's resistance.
  • Partnering closely with leadership to proactively identifying risks, opportunities, and gaps across systems, security, tooling, and processes
  • Building strong relationships across the organization and leading through influence, ensuring teams adopt the right processes, controls, and ways of working
  • Driving a company-wide tooling strategy, ensuring investments are thoughtful, scalable, cost-effective, and aligned with long-term business needs
  • Establishing strong governance around systems, security, identity and access management, and AI usage across the company
  • Developing processes and operating rhythms that allow the IT function to stay ahead of company growth rather than reacting to it
  • Leading and developing the IT team, providing strategic direction while empowering the team to execute effectively
  • Thriving in a fast-moving, high-growth environment with evolving priorities, ambiguity, and increasing complexity

What Success Looks Like
  • A clear, forward-looking IT roadmap aligned to business priorities
  • A rationalized, scalable, and cost-efficient tool stack
  • Strong internal AI adoption with clear governance and measurable impact
  • Seamless employee IT experience at scale
  • Security and compliance fully integrated into day-to-day operations


What You'll Bring
  • Experience in high-growth environments where the company scaled significantly over a 3-5 year period
  • Proven success consolidating fragmented tooling environments and driving more standardized, scalable systems
  • Deep experience with identity and access management in complex SaaS environments
  • Strong judgment balancing security, compliance, and business speed
  • Experience creating AI governance frameworks, evaluating AI tools, and driving responsible adoption across a company
  • Strong understanding of modern SaaS ecosystems, integrations, automation, and internal systems architecture
  • Ability to operate at both strategic and hands-on execution levels
  • Strong cross-functional leadership and executive communication skills
  • Experience partnering with security and compliance teams across frameworks like SOC2 and ISO

We've built a strong foundation. This role is about ensuring our internal technology scales with the business and becomes a competitive advantage.

Why You'll Love Working With Us

Health & Wellness That Have You Covered:
  • Enjoy the flexibility of remote work
  • Competitive base salaries that reflect your value.
  • Generous Paid Time Off, because we know you do your best work when you're well-rested.
  • Support for every stage of life-with paid maternity, parental bonding, and medical leave for you or your loved ones.
  • Comprehensive health benefits, including Medical, Dental, Vision, and Prescription coverage. For employee only, we offer plans that cover 100% of premiums and we cover 50% of costs for families.
  • Prioritizing your mental health: get free, confidential counseling through our partnership with BetterHelp.

Investing in Your Future (and Present):
  • 401(k) Retirement Savings Plan with 100% employer match on contributions up to 6% - so your future self will thank you.
  • Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) to make your money go further.
  • Life and Accidental Death & Dismemberment (AD&D) Insurance for added peace of mind.
  • Wellness on your terms: get up to $60/month toward fitness, mental health, or almost anything that helps you feel your best.
  • After one year of employment, enjoy a $300 home office setup bonus to help make your space work for you.
  • Keep growing with support for continuing education - we're invested in your development.


Most importantly, we have a stellar team of coworkers, a really cool office, and lots of fun activities!

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