DIRECTOR OF INFORMATION TECHNOLOGY (PROVISIONAL)

City of Buffalo, NY

$114K — $127K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Master's or Bachelor's Degree in relevant fields with substantial supervisory experience
  • 2-4 years of supervisory experience in electronic data processing
  • Experience in design and development of management information systems
  • Thorough knowledge of systems design and analysis
  • Strong understanding of project management techniques

Responsibilities

  • Organize, direct, and coordinate IT systems development and evaluation
  • Oversee the implementation and maintenance of computer systems
  • Evaluate hardware and software needs and acquisitions
  • Train and coordinate support staff
  • Develop and implement standards for performance and efficiency
  • Engage with stakeholders on operational IT needs and solutions
  • Conduct ongoing reviews of projects and policies

Benefits

  • Medical, vision, dental, and life insurance options
  • New York State Retirement System participation
  • Deferred Compensation Plan available
  • Employee Assistance Program for employees and family members
  • Flexible Spending Accounts
  • Generous holidays and vacation policy
  • Growth opportunities with stable earnings potential
Full Job Description
Salary : $114,492.00 - $127,213.00 Annually
Location : Buffalo, NY
Job Type: Full-Time
Job Number: POSTING
Department: BMHA
Opening Date: 08/07/2026
Closing Date: 8/20/2026 11:59 PM Eastern
Fee: $0.00

Distinguishing Features of the Class

The Director of Information Technology is responsible for organizing, directing, and coordinating the development, implementation, and evaluation of a computerized management information system. The incumbent designs a system to coordinate and monitor departmental operations in such areas as computer applications, operational problems, strategic planning, and programmatic functions. He/she analyzes and directs the organization to develop methods of procedures aimed to identify means for improving efficiency and effectiveness. Work involves the development, implementation and overseeing of computer application which includes systems analysis and design. A high degree of analytical judgment is required in analyzing and evaluating, finding and making recommendations, as well as a vast knowledge of information systems. Work is performed under supervision from higher-ranking administrative staff. Supervision is exercised over professional, technical and clerical support staff assigned
Examples of work (Illustration Only)
Designs, plans, organizes and directs the development, implementation and evaluation of a computerized management information system including databases and programmatic functions;

-oversees hard and soft application of all systems software;

-supervises maintenance of the system;

-evaluates equipment hardware and software acquisition;

-works with consultants and vendors on equipment problems;

Develops and evaluates standards of performance and makes recommendations;

-may train, and assigns and coordinates the work of personnel staff;

-ensures prompt feedback to users of computer services;

Plans, organizes and directs activities including constant review of ongoing projects and development of operating policies;

Confers with administrators, managers and higher-ranking personnel regarding computer applications, informal needs, service requirements, operational problems, strategic planning and changes in operating procedures;

-studies organizations and methods of procedures aimed at identifying means of improving efficiency and effectiveness;

Maintains professional growth development through seminars and workshops to keep abreast of the latest trends in the field;

-projects future capacity of the system and evaluates systems operating needs;

Participates in meetings and prepares reports as required;

Performs related duties as required.

Minimum Qualifications

Promotional
Applicants must have continuous and permanent status in the Board of Education as a Manager of Systems Operations for one year.
Open Competitive

  1. Master's Degree from a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education, in Management Information Systems, Computer Science, or a related computer field, or Business or public Administration and two years of full time administrative or supervisory experience in the electronic data processing field; one year of which involved the design and/or development of electronic data processing management information systems;


OR

  1. Bachelor's Degree from a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education, in Management Information Systems, Computer Science, or a related computer field or Business or Public Administration, and four years of full-time administrative or supervisory experience in the electronic data processing field; one year of which involved the design and/or development of electronic data processing management information systems;


OR

  1. An equivalent combination as defined within the limits of A and B.

Administrative experience is defined as the responsible planning, management, and control functions of an organization or organizational unit including the development and/or approval of operating policy and procedures.

Supervisory experience is defined as responsible direction and control of subordinate employees. This involves the assignment of work, approval of work, training, evaluation and discipline of employees. The supervisory aspects must be an integral part of the job, not incidental or occasional.
NOTE: Verifiable part-time experience will be pro-rated to meet full-time experience

(Proof of education must be presented at time of appointment.)

Additional Information
Thorough knowledge of the principles and practices of systems design, systems analysis, and programming methods;

Thorough knowledge of the techniques and concepts of project management;

Good knowledge of data processing concepts and terminology;

Good knowledge of the principles and practices used in directing an organization or organizational unit;
FULL PERFORMANCE KNOWLEDGES, SKILLS, ABILITIES, AND PERSONAL CHARACTERISTICS (cont'd.)

Administrative supervision;

Ability to understand and interpret written material;

Ability to communicate both orally and in writing;
Physical condition commensurate with the demands of the position
The City of Buffalo's benefit package is designed to give our employees and their love one's, comfort, safety, and stability they need in serving our community each and every day.

Our offerings include:

-Medical and vision, Dental, Life Insurance (basic) and (supplemental)

-New York State Retirement System

-Deferred Compensation Plan

-Employee Assistance Program for employee/family members

-Flexible Spending Accounts

-Liberal holidays & vacation

-Growth Opportunities and Steady earnings potential

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