Overview

The Director of Housing Operations is responsible for monitoring and oversight of all financial, governance, and philanthropic matters of assigned Housing sites. This position supervises administrators of assigned sites and provides training, development, encouragement, support, coaching and disciplinary measures as needed. The Director will also be expected to participate in the life of PVM by attending PVM events, conferences, and professional activities where required or advantageous. In keeping with the culture of responsiveness within PVM, the person can be expected to provide significant time and effort to the position during non-traditional business hours, with the allowance of a flexible schedule and some use of off-site working conditions.

Responsibilities

Conduct supervisory activities such as hiring and firing staff, providing employee

 

orientation and training, creating work schedules, coaching or disciplinary action, and

 

approving employee time sheets for assigned staff.

 

2. Monitor and oversee day to day operations of assigned HUD or Tax Credit Housing sites

 

in relation to staffing, management, resident life and services.

 

3. Ensure policies and procedures are adhered working in conjunction with the Compliance

 

and Training Specialist and Environmental Services Manager.

 

4. Analyze and respond to internal and external files and physically audit results.

 

5. Assist Administrators with implementation of strategic plan objectives.

 

6. Coordinate all aspects of the Village Administrator Team meetings.

 

7. Monitor monthly financial performance of assigned Housing entities and provide

 

guidance to Administrators to improve financial performance.

 

8. Develop, monitor and implement the annual budget process for assigned Housing

 

entities.

 

9. Attend Board meetings of assigned sites as the PVM Home Office liaison and provide

 

support and information to governing Boards.

 

10. Facilitate and address questions, issues, and concerns from Board members.

 

11. Oversee fund raising processes of assigned sites to ensure policy compliance.

 

12. Attend and participate in meetings, training, and development opportunities.

 

13. Create and maintain a positive atmosphere of leadership including continuous quality

 

improvement, teamwork, mutual respect, professionalism and accountability.

 

14. Follow established policies and procedures including but not limited to:

 

• Presbyterian Village employment policies and procedures

 

• Departmental policies and procedures

 

• Safety policies and procedures

 

• Federal, state and local regulations

 

15. All other duties as assigned

Qualifications

Education:

 

 Bachelor’s degree in Business, Gerontology or related field, required.

 

 Five plus years of HUD and/or Tax Credit regulatory experience, required.

 

 Certified Occupancy Specialist and/or Tax Credit Specialist Certificates required.

 

Experience:

 

 5 or more years of experience in a leadership position within the senior living field

 

 Operational, asset management, and finance experience in senior living field.

 

 Effective supervisory skills.

 

 Management of employee, resident, and family relations experience.