Director of Hospitality

Ignite Medical Resorts

$80K — $95K *
Lisle, IL 60532In-Person
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in a hospitality leadership role
  • Customer service expertise in a Skilled Nursing Facility
  • Strong team leadership and interpersonal skills
  • Proven ability to enhance resident and guest experiences
  • Effective communication and problem-solving skills
  • Dependability and a high standard of personal integrity

Responsibilities

  • Lead and mentor a compassionate hospitality team
  • Enhance resident and guest experiences through tailored services
  • Ensure efficient operations within the hospitality department
  • Develop and implement hospitality training programs
  • Collaborate with various teams to promote a teamwork-focused culture
  • Manage and oversee daily hospitality activities and services

Benefits

  • Competitive wages
  • Generous health, dental, and vision benefits
  • 401K plan with employer match
  • Paid time off and holiday pay
  • Voluntary benefits including life/AD&D and disability
  • Employee assistance program (EAP)
  • Health savings account (HSA)
  • Discounts on in-person classes at Rasmussen College
  • 50% off on-site restaurant and Starbucks cafe
  • Commitment to technology and innovation
  • Free gym membership at Planet Fitness
  • On-demand pay options
  • Company-sponsored meal delivery service
  • Career advancement opportunities
  • Pet insurance discounts and subsidized childcare benefits
Full Job Description
Job Type

Full-time

Description

Our Director of Hospitality plays a vital role in our resident and guest outcomes and overall experience. We are looking for skilled Hospitality to become a part of our facility's compassionate and hospitable care-giving team.

If you are dedicated, compassionate, dependable and energetic - WE WANT YOU!

Awesome Benefits that Ignite Team Members can expect:
• COMPETITIVE WAGES
• GENEROUS BENEFITS PACKAGE INCLUDING HEALTH, DENTAL & VISION
• 401K PLAN WITH EMPLOYER MATCH
• PAID TIME OFF
• HOLIDAY PAY
• VOLUNTARY BENEFITS - LIFE/AD&D, STD, LTD, CRITICAL ILLNESS, ACCIDENT, HOSPITAL INDEMNITY
• SHORT-TERM AND LONG-TERM DISABILITY
• EMPLOYEE ASSISTANCE PROGRAM (EAP)
• HEALTH SAVINGS ACCOUNT (HSA)
• SUPERHERO IN SCRUBS - ONE-OF-A-KIND REWARDS AND RECOGNITION PROGRAM
• EMPLOYER PAID LIFE INSURANCE
• RASMUSSEN COLLEGE 20% DISCOUNT FOR IN PERSON CLASSES
• HOSPITALITY AND TEAMWORK FOCUSED CULTURE
• 50% OFF IN OUR ON-SITE RESTAURANT AND LUXECAFE PROUDLY SERVING STARBUCKS
• A COMMITMENT TO TECHNOLOGY
• FREE PLANET FITNESS MEMBERSHIP
• ON DEMAND PAY
• COMPANY SPONSORED DOORDASH DELIVERY SERVICE
• ADVANCEMENT OPPORTUNITIES
• SUPER PERKS PROGRAM PET INSURANCE 12%-30% DISCOUNTS
• SUBSIDIZED CHILD CARE BENEFITS

Requirements

  • Clean background check
  • Clean drug screen
  • Authorized to work in the United States of America
  • Dependable
  • Customer Service experience in a Skilled Nursing Facility is a must


Salary Description

Based on experience.

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