Job DescriptionThe OpportunityReporting to the Associate Dean of Students, the Director serves as the University's senior health leader, responsible for strategic direction, clinical excellence, regulatory compliance, and cross-campus integration of health services that support student success, operational readiness, and institutional risk management.
The successful candidate will be a transformational leader who combines strong clinical judgment with operational acumen, thrives in a fast-paced environment, and builds trusted partnerships across Student Affairs, Flight, Athletics, ROTC, Emergency Management, and community health systems.
This is a full-time, twelve-month position.
Leadership & Strategic Administration- Provide visionary and strategic leadership for the Department of Health Services in alignment with the mission of ERAU and the Division of Student Affairs.
- Establish departmental priorities, goals, and performance metrics that support access, quality, efficiency, and student well-being.
- Lead comprehensive budget planning and fiscal oversight, including revenue generation, expense management, and long-range financial sustainability.
- Oversee facility operations and infrastructure, including clinic space, security, workflows, onboarding, technology systems, electronic health records, and software platforms.
- Supervise, mentor, and evaluate a multi-disciplinary clinical and administrative team, including medical providers, nursing staff, medical billing, and health insurance compliance personnel.
- Provide oversight of contracted healthcare employees, ensuring accountability, quality, and service alignment with institutional needs.
- Prepare and present regular utilization, financial, compliance, and assessment reports for divisional and university leadership.
Clinical Oversight & Quality of Care- Ensure the delivery of high-quality, evidence-based, and student-centered clinical care in compliance with HIPAA, FERPA, OSHA, state licensing requirements, and institutional policies.
- Maintain appropriate professional licensure and credentials (if applicable); ensure credentialing, privileging, and continuing education compliance for all clinical staff.
- Lead quality assurance, peer review, and continuous improvement initiatives to promote clinical excellence and patient safety.
- Stay current on emerging trends in college health, public health guidance, and best practices to proactively adapt services.
Program Development, Outreach & Assessment- Design, implement, and assess health promotion, prevention, and wellness initiatives responsive to the evolving needs of ERAU's student population.
- Utilize data, utilization trends, and student feedback to continuously improve service delivery, outreach, and access.
- Oversee strategic marketing and communication efforts using campus platforms (e.g., Campus Groups) to ensure awareness and engagement.
- Develop outcome measures and assessment tools to demonstrate impact and inform decision-making.
Campus Collaboration and Integration- Serve as a key liaison and strategic partner to campus units including Student Affairs, Flight, Athletics, ROTC, Counseling Services, Housing & Residence Life, and Campus Safety.
- Foster strong collaborative relationships to ensure coordinated care, operational continuity, and student readiness.
- Maintain relationships with external vendors and software providers (e.g., Pyramed), managing service agreements and performance expectations.
- Partner with the Alcohol and Other Drug (AOD) Committee to ensure compliance with the Drug-Free Schools and Communities Act and related mandates.
Aviation Medical Compliance & Operational Readiness- Experience with the Federal Aviation Administration (FAA) medical certification process is preferred but not required. Candidates without this background must demonstrate a readiness to engage in professional development opportunities to support the unique health and regulatory needs of our aviation programs.
- Provide leadership and guidance to the ERAU Flight Department and flight students regarding FAA medical certification and ongoing medical eligibility.
- Coordinate directly with flight students on issues associated with FAA medical certification, including initial medical applications, deferrals, and medical eligibility concerns.
- Provide guidance to students on FAA medical certification and special issuance procedures, and support navigation of the FAA medical review process when additional documentation or follow-up is required.
- Maintain expert knowledge of Federal Aviation Regulations and their implications for student health and flight eligibility.
- Serve as a trusted advisor to flight leadership, supporting time-sensitive and operational needs, including communication outside traditional business hours when required.
- Collaborate proactively to mitigate risk and support student progression in aviation programs.
Crisis Response, Public Health & Institutional Leadership- Serve as essential personnel during campus emergencies, public health events, and crisis response efforts as designated by the Dean of Students.
- Act as a campus public health leader in coordination with local and county health officials, leading responses to communicable disease outbreaks and emerging health threats.
- Serve on the Campus Assessment Response and Evaluation (CARE) Team, contributing clinical expertise to student support and intervention efforts.
- Represent the Division of Student Affairs on university committees, task forces, and professional organizations.
- Support divisional initiatives, special projects, and institutional priorities as assigned.
- Other duties as assigned.
Perks Await You at Embry-Riddle! - Generous Time Off: Enjoy 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year's Day.
- Tuition Coverage: Get 100% tuition coverage for yourself for one undergraduate and one graduate degree, and discounted rates for your spouse and dependent children up to age 26.
- Retirement Contributions: ERAU contributes 6% of your base salary to your retirement plan and offers a 4% matching contribution - with no vesting period.
- Personal Leave: Relax with 12 days of personal leave for non-exempt employees or 18 days for exempt full-time employees in your first year.
QualificationsRequired Education and Qualifications: - Minimum of 5 years of professional work experience in student health services, public health, or a related field, combined with demonstrated leadership experience in a healthcare setting.
Preferred Qualifications: - Prior experience in University Health Services, Healthcare Management, Leadership, Administration or Nursing
- Hold current and valid Nursing licensing to practice nursing in the state of Florida. (not required)
Application process/requirements To submit your application for this opportunity, please visit the Embry-Riddle Career Site and search for requisition number
R311587. Please attach all relevant materials to your application when you apply online. Complete submissions include:
- Cover letter
- Full Resume
- Contact information for at least three professional references (please note that references may be contacted as part of the interview/screening process)
Current Embry-Riddle employees: Please apply directly through the ERAU Employee Hub Central application within Workday.
