Job DescriptionWe invite you to join the world of luxury hospitality at Fairmont Grand Del Mar, as our new Director of Golf.
Directs and oversees all aspects of Golf Operations including its activities and relationships between members, guests, associates, and community. Has the ultimate responsibility for maximum member guest satisfaction and financial performance.
Responsibilities- Develops, implements, and monitors annual budget, revenue goals and expenses for golf operations department.
- Provides timely and accurate reporting of all financial and non-financial information as directed, requested or required by management or representatives.
- Monitors monthly and other financial reports/statements on a daily, weekly and monthly basis for the facility and takes effective corrective action when necessary.
- Develops, maintains and administers sound organizational plans and initiates improvements as necessary.
- Work closely with all of the hotel departments to maximize total property revenue: Sales, PR and F&B.
- Conduct effective hiring, training, coaching and counselling according to hotel polices.
- Creates a member service-oriented atmosphere that promotes the game of golf and meets the needs of the members.
- Responsible for implementing and maintaining excellent service to achieve member satisfaction.
- Oversees the care and maintenance of all the facilities physical assets.
- Develop and execute the golf marketing and membership plans with Director.
- Ensures the highest standards of quality for food and beverage service on property.
- Implements policies and procedures for the Golf and Maintenance Departments, including compliance of all company standards relating to quality of products and services.
- Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems.
- Manages department members that may include, but is not limited to Head Professional, Tournament Coordinator, Director of Instruction, Golf Services Manager, Superintendent, and Retail Manager.
- Provides leadership and vision to golf staff, building people, and preparing them for career advancement. Weekly staff meetings
Qualifications- Must be a member in good standing of the PGA of America or LPGA of America
- Strong business acumen with demonstrated skills.
- Successful completion of a recognized Golf Management/Operations program.
- Director of Golf in a Four / Five Diamond Resort preferred
- Experience with a diversity of golf course operations: resort, semi-private
- Thorough understanding of the Golf Retail industry
- Must be polished and professional and have excellent communication skills
- A demonstrated passion for guest service, and exceeding expectations.
- Great computer skills required, including experience with Microsoft Office, tee time reservations, POS, retail inventory and familiar with Web based golf partners.
Physical Demands - Ability to run, stand, walk for duration of entire golf round.
- Frequent reaching and bending, heavy lifting up to 50 lbs.
- Ability to work outdoors.
Wage InformationThe salary range for this position is $180,000 - $220,000 Annually
Additional InformationJob Perks & Benefits: Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.
What is in it for you: - Complimentary Meals: Enjoy hot meals during your shift in our staff cafeteria
- Complimentary on-site parking
- Hotel Discounts: Employee travel program with discounts on room rates at Fairmont & Accor properties world-wide.
- Food, Spa, and Resort Discounts: Employee program with discounts on restaurants, bars and spa services at Fairmont & Accor properties world-wide.
- Career Growth Around the World: Opportunity to develop your talent and grow within Fairmont Grand Del Mar and over 5,700 properties with Accor.
- Training & Development: Learning programs through our Academies designed to sharpen your skills
- Social Responsibility: Ability to make a difference through our Corporate Social Responsibility activities
- Recognition & Rewards: Employees are recognized for outstanding performance through appreciation programs, awards, and exclusive travel and lifestyle perks.
- Meaningful Work: Create memorable experiences for guests while making a positive impact through exceptional hospitality and service.
Health and Retirement Benefits All full-time employees are eligible for our comprehensive benefits package, which includes:
- Medical, dental, and vision insurance (effective the first of the month following 30 days of employment)
- Eligible single Full-Time employees can enroll in a $0 premium health plan
- Life and disability insurance
- Paid Holidays
All Full-time and Part-time employees are eligible for:
- Vacation and sick leave
- 401(k) retirement plan with matching program
- Employee Assistance Program (EAP)
