Honeywell

Director of Field Services

Honeywell • $215K — $260K *
Des Plaines, IL 60016In-Person
Technical Services
8 - 10 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Engineering, Operations, Business, or related technical discipline.
  • 10+ years of experience in field services, technical services, operations, or project execution.
  • 5+ years of leadership experience managing global or multi-regional teams.
  • Proven track record in operational transformation and continuous improvement initiatives.
  • Experience managing customer-facing organizations with financial and operational accountability.

Responsibilities

  • Develop and execute the global Field Services strategy aligned with business growth and customer needs.
  • Lead a high-performing organization across Inspection Services and Field Operating Services.
  • Ensure safe and efficient execution of customer field assignments globally.
  • Drive workforce planning, recruitment, and training to maintain a capable technical workforce.
  • Optimize resource utilization and deployment for enhanced customer responsiveness and profitability.
  • Establish and monitor key performance indicators for safety, customer satisfaction, and financial performance.
  • Collaborate with Sales and Technical Services to support new service offerings and business development.

Benefits

  • Opportunity to lead a global team and influence strategic direction.
  • Engagement in continuous improvement initiatives and operational excellence methodologies.
  • Collaboration with senior leadership and key customers.
  • Focus on employee development and talent management.
  • Involvement in shaping service offerings in a dynamic industry.
Full Job Description
Job Description

The Director will lead a global team of field service professionals and managers, partnering closely with Technical Services, Sales, Project Management, Service Managers, and Business Leadership to optimize resource deployment, improve field execution processes, and expand service offerings that create measurable customer value. This position requires strong leadership, commercial acumen, and a passion for developing people while delivering exceptional customer outcomes.

Responsibilities

  • Develop and execute the global Field Services strategy in alignment with business growth objectives and customer needs.
  • Lead and develop a high-performing organization spanning Inspection Services, Field Operating Services, and Early Career Development, in partnership with regional leadership teams.
  • Ensure safe, efficient, and consistent execution of customer field assignments across all regions.
  • Drive workforce planning, recruitment, onboarding, training, and succession planning to maintain a highly capable technical workforce.
  • Optimize field resource utilization and deployment processes to maximize customer responsiveness and business profitability.
  • Establish and monitor key performance indicators related to safety, customer satisfaction, utilization, quality, productivity, and financial performance.
  • Collaborate with Sales, Technical Services, and Offering Management teams to support new service offerings and business development initiatives.
  • Drive continuous improvement through standard work processes, lessons learned, digital tools, and operational excellence methodologies.
  • Build and maintain senior-level relationships with key customers and strategic partners.
  • Ensure compliance with Honeywell and customer safety requirements, industry regulations, and quality standards.
  • Manage operating budgets and contribute to annual operating plans and strategic planning activities.
  • Serve as the escalation point for critical customer issues and field execution challenges.


Qualifications

Basic Qualifications
  • Bachelor's degree in Engineering, Operations, Business, or related technical discipline.
  • 10+ years of experience in field services, technical services, operations, project execution, or related industrial service functions.
  • 5+ years of people leadership experience managing global or multi-regional teams.
  • Demonstrated success leading operational transformation and continuous improvement initiatives.
  • Experience managing customer-facing organizations with responsibility for financial and operational performance.

The annual base salary range for this position is $215,000 - $260,000. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.
Preferred Qualifications
  • Advanced degree in Engineering, Business Administration, or related field.
  • Experience managing highly technical field organizations in refining, petrochemicals, gas processing, renewable fuels, or industrial markets.
  • Strong understanding of field service staffing models, workforce planning, and capability development.
  • Proven ability to influence across a matrixed organization and build strategic customer relationships.
  • Experience leveraging digital tools, analytics, and process automation to improve service delivery.
  • Experience with Salesforce (SFDC) and Field Service Lightning.
  • Strong commercial mindset with experience supporting service growth and profitability initiatives.
Success Measures
  • World-class safety performance.
  • High customer satisfaction and retention.
  • Improved field workforce utilization and productivity.
  • Strong employee engagement and talent development.
  • Increased service revenue and profitability.
  • Consistent execution quality across all regions.
  • Reduced operational inefficiencies and improved responsiveness to customer needs.


About Honeywell

Honeywell Aerospace is an American company that manufactures aircraft engines, avionics, auxiliary power units (APUs), and other aviation products. The company’s product portfolio includes space equipment, turbine engines, auxiliary power units, brakes, wheels, synthetic vision, runway safety systems and other avionics. President Barack Obama awarded a Honeywell employee the National Medal of Technology for his contributions to air flight safety technology. The company also owns a number of patents related to NextGen technology, aircraft windshields, turbochargers, and more. Honeywell Aerospace was founded in 1936 and is headquartered in Phoenix, Arizona.

Honeywell Careers

Joining Honeywell offers more than just job opportunities; it's a chance to grow with a company known for leadership in innovation and diversity. As a global leader, Honeywell is where your professional journey can reach new heights through a commitment to excellence and continuous improvement.

Work You'll Do

At Honeywell, you'll be part of a team that drives digital transformation across industries. With a focus on sustainability and advanced technologies, Honeywell is not just preparing for the future; we're creating it. Our diverse and inclusive culture fuels our innovation and connects us closer to our customers and the communities in which we operate.

Innovate and Lead

Embrace the opportunity to lead in the marketplace with Honeywell's cutting-edge solutions. Our leadership in areas such as aerospace, building technologies, and performance materials allows you to engage in work that makes a difference. Honeywell is at the forefront of tackling global challenges with innovative technology that improves quality of life.

Career Growth and Opportunities

Whether you're looking for an internship, a graduate role, or a leadership position, Honeywell offers a path to career success. Honeywell's commitment to professional growth is evident in our extensive training and development programs, aimed at expanding your skills and advancing your career.

Join a Dynamic Team

Honeywell's team culture is built on collaboration and respect. With a global team of professionals, you'll network with some of the brightest minds, working together to solve complex challenges. Our commitment to diversity and inclusive growth makes Honeywell not just a great place to work, but a place where your career can thrive.

Benefits and Culture

Honeywell is dedicated to providing employees with a life-work harmony through substantial benefits, including health, education, and retirement plans, ensuring peace of mind for you and your family. Our culture promotes quick learning, flexibility, and adaptation, which are critical in our fast-evolving industries.

Explore Job Opportunities

Discover the range of career opportunities at Honeywell, from engineering to sales, and contribute to our mission of shaping the future. Our hiring process is designed to find not just the right skills but also the right fit for Honeywell's culture.

Stay Connected

Join the Honeywell team to stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here.

Apply Now

Ready to apply? Check out the open positions on the Honeywell Careers page. Tailor your resume, prepare for your interview, and take the first step towards a rewarding career at Honeywell.

Keep Up to Date

Stay informed with the latest news, job alerts, and professional insights tailored to your interests. At Honeywell, your career journey is just beginning.

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Join Honeywell and be part of a team that is dedicated to building a smarter, safer, and more sustainable world.
Learn more about Honeywell
Size
99,000 employees
Market Cap
$143.4 billion
Industry
Manufacturing & Automotive
Net Income
$4.7 billion
Founded
1906
5 Year Trend
-2.6%
Revenue
$32.6 billion
NASDAQ
HON
* Ladders Estimates

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