Job Description Summary:
We are seeking a proven leader to build, scale, and lead a high-performing, nationwide field operations organization supporting utility-scale solar and energy storage assets. This role owns the execution of field service across a large and growing portfolio, leading a distributed team of regional leadership and hundreds of technicians.

This is a critical leadership position responsible for setting the standard for safety, operational accountability, and service excellence across the organization. The Director of Field Operations will drive process standardization, workforce performance, and continuous improvement at scale, ensuring best-in-class safety, technician retention, uptime, responsiveness, and customer satisfaction.

This role is ideal for a hands-on, results-driven leader who thrives in fast-paced environments and has a track record of leading large, technician-based organizations across multiple regions.

This role can be fully remote, or hybrid with regular in office presence in San Diego, CA, Bend, OR, or Edison, NJ, with up to 50% travel required. Specific location details and expectations will be discussed during the interview process.

Job Description:

*This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned

Position Responsibilities and Duties:

• Own performance and execution of a nationwide field service organization consisting of Regional Managers, District Managers, and hundreds of technicians.
• Drive accountability and performance across all levels of the field organization.
• Ensure consistent, high-quality execution of preventative and corrective maintenance across all sites.
• Establish clear operating rhythms, expectations, and performance standards.
• Lead from the front in building and sustaining a best-in-class safety culture.
• Ensure absolute compliance with OSHA, NFPA 70E, and all company and client safety requirements.
• Implement scalable safety programs, training, and accountability mechanisms across all regions.
• Own incident response, root cause analysis, and corrective action to prevent recurrence.
• Drive measurable improvement in leading and lagging safety indicators.
• Design, implement, and enforce standardized processes and SOPs across all field activities.
• Eliminate variability in execution by driving consistency in maintenance, troubleshooting, and reporting.
• Scale systems, tools, and workflows to support rapid portfolio and organizational growth.
• Lead adoption of CMMS, digital field tools, and data-driven decision-making.
• Own key performance metrics including safety, uptime, response time, productivity, and quality.
• Identify gaps quickly and execute with urgency to resolve issues and improve performance.
• Lead continuous improvement initiatives that materially impact reliability and cost efficiency.
• Ensure high-quality field data and reporting to support operational and executive decision-making.
• Recruit, develop, and retain top-tier field leaders and technicians.
• Establish clear career paths, training programs, and performance expectations.
• Create a culture of accountability, ownership, and continuous development.
• Align workforce planning and resource allocation with business needs across a national footprint.
• Ensure rapid, effective response to outages and service events in line with SLAs.
• Maintain strong client relationships through consistent execution and transparency.
• Drive a service mindset across the organization with a focus on reliability and customer outcomes.
• Work cross-functionally with Performance Engineering, Project Management, Safety, and Quality to remove barriers and improve performance.
• Align field operations with broader company strategy, growth, and financial objectives.
• Provide clear, data-driven updates to executive leadership.

Minimum Skills or Experience Requirements:

• Bachelor's degree in Engineering, Operations, or a related field (or equivalent experience).
• 10+ years of experience leading field operations, service, or O&M organizations within energy, utilities, or industrial sectors.
• Utility-scale solar experience strongly preferred; experience in adjacent energy sectors (wind, T&D, conventional generation, or industrial electrical services) is highly valued.
• Demonstrated success leading large, geographically dispersed teams (100+ personnel preferred).
• Proven ability to scale and professionalize field service organizations.
• Relentless focus on safety, execution, and accountability.
• Strong operational instincts with the ability to quickly diagnose and solve problems.
• Experience implementing standardized processes across multiple regions.
• Comfortable operating at both strategic and tactical levels.
• High ownership mindset with a bias for action.
• Willingness to travel up to 50% across the United States.

Applicants must be legally authorized to work in the U.S. without requiring employer sponsorship now or in the future.

Benefits:

Employees (and their families) are eligible for medical, dental, vision, basic life and disability insurance. Employees can enroll in our company's 401(k) plan and are provided vacation, sick and holiday pay.

Compensation Range:

$142,673.00 - $189,755.00

Pay Rate Type:

Salary

Job Number: J13271