Posting Details

Position Information

Posting Number


Position Title
Director of Faculty Practice Operations, Dental

State

Employment Status
Full Time

Position Status
Regular

If Limited Term (End Date of Assignment, Project, or Grant)

Position Type
Staff

Job Family
Operations and Administrative Services

# Hours Per Week
37.5

Position Overview

The Director of Faculty Practice Operations, Dental position sits at the intersection of clinical care, education, and business operations. The Director will have the opportunity to shape a key part of the School of Dentistry's external reputation and internal performance, with meaningful visibility and impact.

We are seeking a senior operations leader to oversee and grow the Faculty Practice Clinic, a critical component of the School of Dentistry's clinical, financial, and reputational performance.

This is not a maintenance role. The Director will be responsible for improving clinic productivity, strengthening the patient experience, optimizing provider performance, and ensuring the financial sustainability of the practice.

The Director will operate with broad authority across operations, staffing, budgeting, and workflow design, and serve as the primary operational partner to clinical leadership.

Duties and Responsibilities

• Clinic Operations & Performance Lead all day-to-day and long-term operations of the Faculty Practice Clinic Identify and remove bottlenecks in scheduling, patient flow, and provider utilization Drive measurable improvements in clinic productivity, access, and patient satisfaction
• Financial Management Own the clinic's operating budget, revenue cycle performance, and financial outcomes Oversee billing, collections, and payer mix optimization Identify and implement strategies to improve revenue and cost efficiency
• Provider & Staff Leadership Supervise administrative and clinical support staff, including hiring, performance management, and development Partner with faculty providers to optimize schedules, productivity, and patient access Address underperformance directly and constructively
• Growth & Market Positioning Develop and execute strategies to grow the patient base and expand services Partner with school leadership on branding, outreach, and referral development Position the Faculty Practice as a high-quality, patient-centered clinical destination
• Patient Experience & Quality Oversee all patient-facing operations, including financial consultations and service recovery Ensure consistent, high-quality patient experience aligned with institutional standards Maintain accountability for operational aspects of care quality and service delivery

Required Knowledge, Skills and Abilities

• Bachelor's degree in Healthcare Administration, Business, or related field
• Progressive experience in healthcare or dental practice operations
• 3+ years in a leadership role with staff supervision and operational accountability
• Demonstrated experience managing budgets, revenue cycle, and clinic performance

Preferred Knowledge, Skills and Abilities

• Master's degree in MBA, MHA or equivalent
• Experience in a dental or multi-specialty clinical environment
• Experience in an academic health setting
• Strong track record of improving operational and financial performance

Department
Dental School

Posting Date
08/13/2026

Closing Date

Special Instructions to Applicants