Position Summary
Position Summary

Guilford College seeks a strategic, experienced, and service-driven Director of Facilities to provide leadership and oversight for all campus facilities operations, maintenance, housekeeping/environmental services, grounds, mailroom operations, conference and event support services, campus rental properties, and physical infrastructure.

The Director of Facilities is responsible for ensuring that all campus buildings, grounds, residential properties, and support operations are safe, functional, sustainable, and aligned with the needs of the College community. This role provides both strategic leadership and operational oversight, including facilities planning, preventative maintenance, capital project coordination, vendor management, emergency response support, facilities budgeting, and operational support for campus events and auxiliary services.

The Director of Facilities plays a key leadership role in shaping the long-term stewardship of campus infrastructure while ensuring high-quality service delivery and operational efficiency. The successful candidate will bring strong leadership skills, technical expertise, and a deep commitment to customer service, safety, collaboration, and continuous improvement within a higher education environment.

Key Responsibilities

Strategic Facilities Leadership

• Provide overall leadership, direction, and vision for campus facilities operations, maintenance, housekeeping/environmental services, grounds, mailroom operations, conference and event support services, and campus rental properties.
• Develop and implement long-range facilities maintenance strategies, capital planning input, and infrastructure improvement initiatives.
• Partner with senior leadership to align facilities operations with institutional priorities and campus master planning efforts.
• Ensure the effective stewardship of campus physical assets in support of the College's mission.
• Support operational planning for auxiliary campus services and institution-wide events.

Facilities Operations & Maintenance

• Oversee daily operations of building systems including HVAC, electrical, plumbing, life safety systems, housekeeping/environmental services, mailroom operations, and grounds maintenance.
• Ensure all campus facilities, rental houses, and support spaces are maintained in a safe, clean, functional, and welcoming condition.
• Direct preventative maintenance programs and ensure timely completion of work orders and repairs.
• Conduct regular campus inspections to assess maintenance needs and identify operational risks.
• Coordinate response to urgent maintenance issues and campus emergencies.
• Oversee operational support for campus conferences, special events, and institutional activities requiring facilities coordination.

Staff Leadership & Development

• Lead, supervise, and develop facilities maintenance staff, housekeeping/environmental services personnel, grounds staff, mailroom staff, and support personnel.
• Foster a culture of accountability, teamwork, customer service, and professional growth.
• Oversee performance management, training, scheduling, and workforce planning.
• Ensure compliance with all institutional policies and safety standards.

Project & Vendor Management

• Oversee small to mid-sized capital projects, renovations, campus improvement initiatives, and maintenance of College-owned residential properties.
• Manage relationships with external contractors, architects, engineers, housekeeping vendors, and service providers.
• Review project scopes, budgets, timelines, and deliverables to ensure quality and cost-effectiveness.
• Ensure vendor performance aligns with contractual expectations and institutional standards.

Budgeting & Resource Management

• Develop and manage the departmental operating budget for facilities operations and auxiliary support services.
• Monitor expenditures and identify opportunities for cost savings and operational efficiencies.
• Oversee procurement of supplies, equipment, furnishings, and contracted services.
• Support financial planning related to facilities maintenance, rental property operations, deferred maintenance, and capital needs.

Compliance, Safety & Risk Management

• Ensure compliance with applicable local, state, and federal regulations, including OSHA, environmental health, and building safety codes.
• Support campus emergency preparedness and response coordination.
• Maintain records related to inspections, maintenance, safety compliance, rental property maintenance, and regulatory requirements.
• Collaborate with campus partners to mitigate risk and maintain a safe environment.

Campus Collaboration & Service Excellence

• Serve as a key liaison to campus departments regarding facilities needs, conference and event support, mailroom operations, and project coordination.
• Provide responsive, high-quality customer service to faculty, staff, students, guests, and visitors.
• Communicate effectively regarding project timelines, maintenance schedules, operational updates, and event support logistics.
• Support campus events, conferences, and institutional initiatives requiring facilities coordination and operational planning.

Recommended Additional Enhancement

You may also want to consider adding this preferred qualification since the scope now includes events, housing, and auxiliary operations:

Preferred Qualifications

• Experience overseeing auxiliary services such as conference services, event operations, campus housing support, mailroom services, or housekeeping/environmental services in a higher education environment.

NOTE: Applicants must reside in, or be willing to work from, North Carolina at the time of hire and throughout employment, unless otherwise specifically authorized by the College. As part of the application and hiring process, candidates may be required to provide current address and work location information to ensure compliance with applicable payroll, tax, and employment laws.