Director of Facilities Management

Drury Hotels Company, LLC

$90K — $120K *
Hospitality & Recreation
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required, master's degree preferred.
  • Over 10 years of leadership experience in facilities maintenance operations.
  • Direct experience with capital planning, safety compliance, and vendor management.
  • Proven ability in budgeting and preventative/corrective maintenance programs.
  • Effective communication skills in English, both written and verbal.

Responsibilities

  • Oversee all facilities maintenance for Drury Hotels properties.
  • Develop and implement maintenance strategies for effective operations.
  • Establish metrics and KPIs for performance evaluation.
  • Identify and implement process improvements and technological innovations.
  • Create action plans to guide asset maintenance according to hotel needs.
  • Build and maintain strong relationships with vendors and customers.
  • Develop programs for training and retention of maintenance staff.

Benefits

  • Opportunity for career growth in a leadership role.
  • Collaborative work environment across multiple departments.
  • Engagement in strategic initiatives that influence hotel operations.
  • Impact on enhancing guest experience and upholding brand standards.
  • Travel opportunities to different hotel locations as part of job responsibilities.
Full Job Description
Property Location:
13075 Manchester Rd - St. Louis, Missouri 63131

Basic Function:

Leadership role responsible for overseeing all facets of facilities maintenance across all Drury Hotels Company, LLC managed hotels. Provides support and subject matter expertise to shareholders with maintenance-related aspects for new hotel construction and renovations. This position collaborates cross-functionally with other departments/stakeholders to support operational excellence and resource optimization to ensure guest readiness and uphold brand standards. Accountable for aligning facilities initiatives with long-term business goals.

Supervisory position that directs all facilities maintenance to support and enable hotel operations, new construction, and renovations while achieving a high standard of excellence and optimal cost controls.

Job Duties:
  • Responsible for oversight, leadership and execution of all facilities/maintenance related support at all Drury Hotels Company managed properties.
  • Develops and implements strategy to ensure critical facilities/maintenance related processes run effectively and efficiently to achieve organizational goals and performance objectives.
  • Establishes and implements metrics and KPIs to evaluate facilities/maintenance related performance, trends, and forecasts to guide and support hotel operations.
  • Identifies and implements process improvements and technological innovations to enhance efficiency.
  • Creates and executes action plans to guide organizational direction and asset maintenance to meet hotel operations and Ownership requirements and expectations.
  • Develops and maintains relationships with key vendors and customers to align processes and achieve maximum value.
  • Creates and implements programs to train, develop, and retain highly skilled maintenance professionals.
  • Analyzes internal and external factors to determine the best course of action for Drury Hotels Company.
  • Performs other duties as assigned.


Education and Experience:
  • Bachelor's degree required, master's degree preferred.
  • Ten+ years of experience in a leadership role, successfully leading facilities/maintenance-related operations, including direct experience with capital planning, safety compliance, vendor management and budgeting. Additionally, experience leading and planning preventative and/or corrective maintenance programs.


Qualifications, General Knowledge, Skill and Ability:
  • Requires ability to take written and verbal direction and to clearly speak and communicate in English.
  • Requires ability to maintain effective working relationships with the public, service providers, and team members in a warm, friendly manner contributing to a hospitable team environment.
  • Requires keen attention to detail in composing, preparing and reviewing written communication and the ability to handle multiple tasks simultaneously and efficiently.
  • Requires the ability to apply reasonable business skills and knowledge, to make sound decisions regarding job responsibilities and maintain a high level of confidentiality.
  • Must have proficiency in the use of Microsoft Office software (Excel, Outlook, Word, and PowerPoint).
  • Must have the ability to work efficiently and independently establish priorities, set goals, meet deadlines, and exhibit self-confidence, and motivation.
  • Requires effective people skills and a can-do attitude.


Supervisory Responsibilities:
  • This position directly supervises the Corporate Maintenance Support and Regional Maintenance Support positions.


Travel:

The Director of Facilities Management should be able to travel with limited notice up to 25% of the time and on occasion up to 50% of the time.

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