Director of Facilities

Crunch Fitness • $100K — $120K *

Grand Rapids, MI 49504Hybrid

Hospitality & Recreation

8 - 10 years of experience

Reposted 1 month ago

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Job Overview by Ladders

Qualifications

Bachelor's degree in facilities management or related field
10+ years of experience in facility leadership roles
At least 5 years in a multi-location or franchise environment
Proven success in the fitness, health, or wellness industry
Strong operational and management skills at a multi-unit level
Excellent project management capabilities
Outstanding leadership and communication skills
Passion for fitness and wellness, with knowledge of industry regulations
Willingness to travel extensively

Responsibilities

Develop and implement facilities management strategy
Manage facility budgets and forecast expenditures
Oversee daily operations and preventative maintenance programs
Ensure equipment is well-maintained and functional
Manage vendor relationships for services such as cleaning and security
Implement safety protocols and conduct regular inspections
Communicate facility operations and maintenance updates to stakeholders
Lead mentoring and training programs for facility staff

Benefits

Competitive salary
Health insurance
Opportunity for advancement
Paid time off
Training & development

Full Job Description

Benefits:

Competitive salary
Health insurance
Opportunity for advancement
Paid time off
Training & development

Reports To:

President/Chief Operations Officer

Overview

The Director of Facilities is responsible for oversight of all facilities in the Fit Fusion network. With a focus on brand excellence and compliance the Director of Facilities oversees the operations and maintenance of Fit Fusion's Crunch locations ensuring a safe and efficient environment. This includes managing staff, budgets, and projects related to facilities systems, maintenance, and security. The role also involves strategic planning, vendor management, and ensuring compliance with relevant regulations and Crunch Corporate requirements.

Primary Responsibilities

Strategic Planning & Budgeting

Develop and implement a facilities management strategy aligned with Fit Fusion's overall objectives.
Manage the facility budgets, forecast expenditures, and analyzing cost trends.
Lead long-range planning for future needs regarding facility management.

Operations & Maintenance

Oversee daily operations, including maintenance, repairs, and preventative maintenance programs.
Ensure all equipment, including fitness equipment, is well-maintained and functions properly.
Work in conjunction with the asset management team on all equipment related issues.
Manage facility related tickets in Open Wrench platform.
Manage relationships with vendors and contractors for services such as cleaning, security, and equipment maintenance.

Safety & Compliance

Ensures the facility adheres to all relevant health, safety, and building code regulations.
Implements and manages safety protocols and emergency response plans.
Conducts regular safety inspections and addresses any identified issues.

Staff Management & Development:

Manages and mentors a team of facility coordinators, maintenance technicians, and other staff.
Builds and maintains a high-performing team culture.

Communication & Reporting

Communicates regularly with management, staff, and other stakeholders regarding facility operations and maintenance.
Prepares reports on budget, maintenance, and other relevant metrics.

Training & Development

Lead and mentor a team of regional facility managers and gym level support teams to maintain facilities that exceed brand standards.
Collaborate with marketing, personal training, group fitness and NCO department heads and franchise support teams to align efforts with business objectives.
Assist the training & development department with all gym level trainings.

Member Experience

Maintain a superior level of service through excellent facility management to provide a high-level member experience.
Monitor and support all SMG/NPS initiatives and projects to ensure high scores for all locations.
Contribute to the Fit Fusion internal secret shop program.

Job Requirements

Bachelor's degree in facilities management or similar degree
+10 years of experience in facility leadership roles, with at least 5 years in a multi-location or franchisee environment
Proven history of driving successful outcomes in the fitness, health, or wellness industry.
Demonstrated ability to use facility related software and asset management programs to manage multiple facilities.
Strong operational and facility management skills at a multi-unit level and network level.
Excellent project management skills with the ability to prioritize, manage multiple initiatives, and meet deadlines.
Outstanding leadership, communication, and interpersonal skills with the ability to collaborate across departments.
Passion for fitness and wellness, with a commitment to staying educated on equipment, facility and maintenance regulations and procedures.
Ability to travel extensively.

Flexible work from home options available.

Compensation: $100,000.00 - $120,000.00 per year

About Crunch Fitness

Crunch was founded in a basement level aerobics studio in New York City’s East Village in 1989 by Doug Levine. With the collaboration of exercise instructors the group fitness programming was started at Crunch. Today there are more than 500,000 gym members across the US and operations recently extended to Australia.

Crunch Fitness Careers

There has never been a better time to join the vibrant team at Crunch Fitness—the leading network of fitness centers known for its energetic atmosphere and diverse offerings.

Work You’ll Do

Join Crunch Fitness's industry-leading team to assist individuals in achieving their fitness and wellness goals. At Crunch Fitness, the focus is on transforming lives through dedication, innovation, and leadership in the fitness industry. Lead in a unique role within the marketplace, at the convergence of health, wellness expertise, and digital innovation. Work alongside a dynamic team of fitness and health advisors to help members navigate their personal fitness journeys. Collaborate with the most passionate group of fitness professionals—dedicated to fostering a culture of growth, diversity, and innovation.

Introducing the Crunch Fitness Professional Growth Path

The team is building a market-leading program to offer job opportunities that allow for personal and professional development within the fitness industry.

Do Innovative Work

Join the largest group of fitness experts—dedicated professionals at the intersection of health, industry expertise, and digital innovation.

Drive Innovative Work

Deliver targeted fitness solutions through a depth and breadth of training experience and innovation that’s second to none.

Be Part of a Great Team

Engage in a wide range of fitness technology and harness the unparalleled capabilities, global scale, and joint solution development of a leading team.

Future-proof Your Career

Advance as far as your ambition takes you with near-limitless opportunities to grow your career with unmatched training, development, and certification support.

Explore

Discover how Crunch Fitness leads the way in predictive health maintenance and innovative fitness solutions that cater to a diverse clientele.

The Crunch Fitness Leadership and Innovation Initiative

The combined service capabilities, global scale, and joint solution development help clients overcome challenges and lead transformation in their personal health and fitness. Clients across the globe look to Crunch Fitness for new strategies and solutions to drive health innovation and growth in the digital era.

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Join the Team

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Size

1,001 employees

Industry