Director of Event Technology

INSPIRE Event Solutions

• $80K — $95K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3 years as an audio-visual director or supervisor
  • 3 years as a primary technology expert for various events
  • Sales or customer service experience in hospitality or event production
  • Detail-oriented with a strong service mindset
  • Excellent communication skills both over the phone and in person

Responsibilities

  • Act as primary point of contact for clients and hotel management
  • Maintain relationships with hotel staff to meet sales and service expectations
  • Manage daily setup and striking of audio-visual equipment for events
  • Collaborate with freelancers to ensure timely event preparation
  • Handle monthly billing and invoicing to ensure timely payments
  • Manage inventory control to track all equipment

Benefits

  • Collaborative work environment that values learning
  • Commitment to organizational INSPIRE values
  • Opportunity to build relationships with key venue personnel
  • Focus on achieving revenue and profitability goals
  • Support for continuous improvement in team performance
Full Job Description
We are seeking a Director of Event Technology to work at The Jefferson Hotel in Richmond, VA.

The Director of Event Technology (DET) is responsible for achieving the revenue and profitability goals of an assigned location(s). This position ensures the team delivers exceptional customer service while cultivating and maintaining relationships with key venue personnel to enhance the overall business relationship with the venue. The DET promotes high performance, accountability, and continuous improvement in the team and fosters a collaborative environment that values learning and a commitment to INSPIRE Values. This role will manage Full-time and Part-time sales and operational team members as the venue and business levels justify.

What you would do:
  • Act as primary point of contact for INSPIRE to both clients and hotel management
  • Interact with hotel staff to maintain a mutually beneficial relationship towards sales and service expectations
  • Manage daily setup and striking of audio-visual equipment for meetings and major corporate events
  • Routinely interact and collaborate with freelancers to ensure events are prepared in a timely fashion
  • Handle all monthly billing and invoicing to ensure all payments are in a timely fashion
  • Manage inventory control to ensure equipment is tracked and accounted for at all times

What your background might be:
  • 3 years of experience working as an audio-visual director or supervisor
  • 3 years of experience as a primary technology expert for various events
  • Sales or customer service experience in hospitality or event production

What we always look for:
  • Someone who is very detail-oriented and cares about delivering exceptional service
  • Communication skills that are great over the phone and in person
  • Professional demeanor and can articulate concepts and directions
  • Tech-savvy skills that can be used when technology fails before, during, or right after an event
  • A believer in collaborating with others to achieve something bigger than all of us

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