Job DescriptionAbout this role:The Environmental Services Director is responsible for the care and cleaning of all aspects of the physical plant; controlling the quality and timeliness of all work originating in the laundry; hiring, training and supervising all housekeeping and laundry personnel, procuring of supplies, chemicals and equipment, assisting with budget preparation, and operating within budgetary guidelines.
Essential Job Duties: - Lead, coach, and develop housekeeping and laundry team members.
- Recruit, hire, train, schedule, and evaluate departmental staff.
- Maintain high standards of cleanliness throughout resident apartments, common areas, offices, and support spaces.
- Develop and monitor cleaning schedules, quality assurance inspections, and performance metrics.
- Ensure compliance with state, federal, and local regulations, including infection prevention and safety protocols.
- Manage departmental budgets, inventory, purchasing, and vendor relationships.
- Oversee laundry operations to ensure timely, high-quality service.
- Coordinate room turnovers, deep cleaning projects, and special events.
- Partner with nursing, dining, maintenance, and administration to support resident satisfaction.
- Conduct routine environmental rounds and implement corrective actions as needed.
- Maintain Safety Data Sheets (SDS) and ensure proper handling and storage of cleaning chemicals.
- Promote a culture focused on resident dignity, hospitality, and exceptional customer service.
Qualifications: - High school diploma or GED required; associate's or bachelor's degree preferred.
- Three to five years of progressive leadership experience in environmental services, housekeeping, hospitality, healthcare, or senior living.
- Previous supervisory or management experience required.
- Strong knowledge of environmental services operations, infection prevention, OSHA standards, and safety practices.
- Experience managing budgets, staffing, and supply inventories.
- Excellent leadership, communication, and organizational skills.
- Proficiency with Microsoft Office and scheduling or work order software preferred.
- Ability to work flexible hours as needed, including occasional weekends or holidays.
- Experience in senior living, skilled nursing, healthcare, or hospitality.
- Knowledge of quality assurance and regulatory survey preparation.
- Bilingual abilities are a plus.
WE VALUE OUR EMPLOYEES AND SHOW APPRECIATION THROUGH... - Scholarships and Educational Assistance Programs, because we value the development of our team members and promoting from within.
- Extraordinary Reward Points, because we value recognizing and appreciating our employees for their hard work.
- Our comprehensive benefits, because we value health and wellness for you and your family.
- Various Employee-led Committees because we value employee engagement and making your voice heard.
- A Free and Confidential Employee Assistance Program because we understand that life happens.
- Paid Training, Paid Time Off, and Paid Holidays.
- Medical, Dental, Vision, Life Insurance, Short and Long Term Disability, 401K Retirement
Our team believes every interaction matters. A clean, safe, and welcoming environment plays a vital role in our residents' health, comfort, and happiness. As our Director of Environmental Services, you will lead a dedicated team that helps create an exceptional living experience every day.
If you are a collaborative leader with a passion for excellence, operational efficiency, and resident-centered service, we encourage you to apply.
Salary: $80,000-85,000 plus annual bonus (up to 10% of salary)
