Jewelers Mutual Insurance Company

Director of Engineering

Jewelers Mutual Insurance Company$150K — $180K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in computer science, technology, business, or a related field; Master's degree preferred.
  • 10-15 years of progressive technology leadership experience in rapidly growing businesses.
  • Demonstrated experience of partnering with stakeholders and vendors on technology solutions.
  • Strong business and technical acumen with a record of aligning systems with business needs.
  • Excellent communication skills for preparing business and board-level documents.
  • Experience with advanced technologies providing strong business value, such as Big Data and cloud.

Responsibilities

  • Partner with CTO to align technology initiatives with strategic business goals.
  • Oversee design and operation of applications supporting key business capabilities.
  • Lead cross-functional teams to ensure projects meet standards and deadlines.
  • Identify and cultivate technology solutions for future business viability.
  • Coach teams on conflict resolution and friction point management.
  • Leverage performance metrics to report on technology success.
  • Manage technology plans and budgets within the IT framework.

Benefits

  • 50% charitable gift matching and paid volunteer time for community support.
  • Recognition as a Great Place to Work® for innovation and growth.
  • Collaborative culture with passionate peers focused on continuous learning.
  • Performance bonuses, generous paid time off, and a robust 401(k) matching retirement program.
Full Job Description
Summary

Business-savvy technology leader who partners with the Chief Technology Officer and other senior leaders to align the business plan with the appropriate technology architecture, roadmap, and detailed delivery plans. Oversees the design, development, and operation of applications, systems, and services supporting key business capabilities, built and run using modern digital technology, agile development practices, and DevOps models. Ensures strategic business objectives are achieved through scalable, flexible, cost-effective, and secure solutions, and evaluates advanced technologies such as cloud, microservices, big data, and AI to ensure the organization's continued growth and competitiveness.

What You'll Be Doing

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Partner with the CTO and senior business leaders to align technology architecture, roadmap, and delivery plans with strategic business objectives.
  • Oversee the design, development, and operation of applications, systems, and services supporting key business capabilities, built using modern digital technology, agile practices, and DevOps models.
  • Lead diverse cross-functional teams of internal and external resources, ensuring projects are delivered on time, within budget, and to quality standards.
  • Identify, evaluate, and cultivate new technology solutions and services, such as cloud, microservices, big data, and AI, that ensure the organization's future viability and business value.
  • Coach the team on anticipating and resolving points of friction, and lead negotiation and conflict resolution efforts across business partners to keep initiatives moving forward.
  • Leverage agile, DevOps, and performance metrics/KPIs to measure, track, and report on the success of technology initiatives and innovations.
  • Manage technology plans, budgets, and policies within the overall IT framework, strategically committing new and existing resources to meet operating objectives.
  • Ensure robust security, data protection, and regulatory compliance measures are in place across all technology activities.

Leadership Responsibilities

Leads a team of internal staff and external resources supporting the assigned technology area, including hiring, training, performance management, mentoring, and day-to-day direction of the work.

Minimum Qualifications
  • Bachelor's degree in computer science, technology, business, or a related field required; Master's degree preferred.
  • 10-15 years of progressive technology leadership experience, including leading and growing technology platforms and services for a rapidly growing business.
  • Demonstrated experience partnering with business stakeholders, vendor partners, and software development/data analytics functions to apply technology capabilities to new business solutions.
  • Strong business and technical acumen with a proven track record of building and managing systems aligned to business needs.
  • Excellent verbal and written communication skills, including experience preparing change plans, business plans, and board-level documents.
  • Experience applying advanced and proven technologies (e.g., Big Data, microservices, cloud, and integration tools) in a way that provides strong business value.

Preferred Qualifications
  • Insurance industry experience.
  • Experience developing new digital technology solutions and services from within an established, traditional business.
  • Strong network of connections across digital technology and digital business spaces (platform technologies, development, economics, businesses, etc.).

What We Offer You
  • Community & Giving: Benefit from 50% charitable gift matching and paid volunteer time to support nonprofit causes.
  • Great Place to Work® Certified: Join a team recognized for an environment of innovation and growth.
  • Collaborative Culture: Work alongside talented, passionate peers who value ownership and continuous learning.
  • Competitive Compensation & Benefits: Includes performance bonuses, generous paid time off, and a top-tier retirement program with 401(k) matching and additional company contributions.

Accessibility and AccommodationsWe are committed to providing an inclusive and accessible recruitment process. If you require accommodation at any stage of the application or interview process, please let us know by contacting [email protected].

About Jewelers Mutual Insurance Company

Jewelers Mutual Insurance Company is a property and casualty insurance company that specializes in providing coverage to jewelry businesses and individuals. The company was founded in 1913 and is headquartered in Neenah, Wisconsin. Jewelers Mutual offers a variety of insurance products, including coverage for jewelry stores, manufacturers, wholesalers, and individuals. The company is known for its expertise in the jewelry industry and its commitment to providing exceptional customer service. Jewelers Mutual is also a leader in promoting jewelry safety and security through its educational programs and partnerships with industry organizations.
Learn more about Jewelers Mutual Insurance Company
Size
300 employees
Industry
Net Income
$20 million
Revenue
$185 million

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