Director of Employee Success and ExperienceJob no: 495603
Work type: Staff Full-Time
Location: Baton Rouge, LA
Categories: Human Resources, Institutional Advancement, Institutional Effectiveness, Recruiting, Talent Management, Administration
What You'll DoLead Strategic Talent Acquisition- Develop and implement recruitment strategies that attract top talent.
- Lead workforce planning initiatives with hiring managers.
- Enhance BRCC's employer brand and candidate experience.
- Ensure compliance with Civil Service Rules, employment laws, and College hiring procedures.
- Analyze recruitment metrics and identify opportunities for continuous improvement.
Enhance Employee Success and Engagement- Develop employee engagement and recognition initiatives.
- Analyze employee feedback and implement meaningful improvements.
- Promote a culture of trust, collaboration, accountability, innovation, and excellence.
Lead Learning & Leadership Development- Design and oversee employee learning and leadership development programs.
- Direct New Employee Orientation and CPTP programming.
- Coordinate training needs assessments across the College.
- Support succession planning and supervisory development.
Enhance the Employee Experience- Lead the College's onboarding strategy.
- Partner with departments to ensure a welcoming and successful transition for new employees.
- Develop resources that support supervisors and new employees.
- Measure onboarding effectiveness and recommend improvements.
Advance HR Technology & Continuous Improvement- Serve as the functional lead for the PageUp Talent Management System.
- Improve recruitment workflows and reporting.
- Develop workforce dashboards and meaningful HR metrics.
- Recommend process improvements that enhance efficiency and customer service.
Provide Department Leadership- Supervise and develop assigned staff.
- Establish departmental goals and performance measures.
- Develop policies, procedures, and best practices.
- Prepare reports and recommendations for executive leadership.
Minimum QualificationsEducationHigh school diploma or equivalent required.
Experience- Ten (10) years of progressively responsible experience in human resources, talent acquisition, organizational development, employee engagement, learning and development, or related fields.
- Six (6) years of supervisory or leadership experience.
A bachelor's degree in Human Resources, Business Administration, Organizational Development, Higher Education Administration, or a related field may substitute for five years of qualifying experience.
Preferred QualificationsWe encourage candidates with experience in the following areas to apply:
- Talent acquisition and workforce planning
- Employee engagement and organizational development
- Learning and leadership development
- Human Resources in higher education, government, or other complex organizations
- Applicant Tracking Systems (PageUp preferred)
- Human Resource Information Systems (Banner preferred)
- Workforce analytics and reporting
- Project management and continuous improvement
Professional certifications such as SHRM-CP, SHRM-SCP, PHR, or SPHR are preferred.
What Makes You SuccessfulThe ideal candidate will demonstrate:
- Strategic thinking with strong execution skills.
- Excellent communication and relationship-building abilities.
- A customer-focused approach to Human Resources.
- The ability to manage multiple priorities while maintaining attention to detail.
- Strong analytical and problem-solving skills.
- Experience leading organizational change and process improvement.
- A commitment to integrity, collaboration, accountability, and continuous learning.
Compensation & BenefitsSalary commensurate with qualifications and experience.
As a member of the Louisiana Community and Technical College System, BRCC offers an outstanding benefits package that includes:
- Louisiana State Retirement
- Multiple medical insurance options
- Dental, vision, life, disability, and supplemental insurance plans
- Flexible Spending Accounts
- Fourteen paid holidays each year
- Generous annual and sick leave
- Employee Assistance Program
- Professional development opportunities
- A collaborative and mission-driven work environment
Join the BRCC TeamAt Baton Rouge Community College, you'll have the opportunity to build programs, develop leaders, enhance employee experience, and make a meaningful contribution to an institution that changes lives every day.
If you are ready to help shape the future of our workforce while supporting the College's mission of student success, we encourage you to apply.Advertised: 08 Jul 2026 Central Daylight Time
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