Dexcom

Director of Employee Relations & Performance Management

Dexcom$164K — $273K *
Business Services
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in a complex, global employee relations environment
  • Proven experience evolving ER functions from reactive to proactive frameworks
  • Deep knowledge of global employment law and investigation best practices
  • Track record of building and scaling performance management systems
  • Influential leader with strong executive presence
  • Experience in building high-performing teams and developing talent
  • Ability to utilize data-driven insights to support decision-making

Responsibilities

  • Lead the global employee relations function with defined philosophy and standards
  • Advise executives and HRBPs on complex employee relations and performance issues
  • Own the enterprise performance management framework aligned with culture
  • Oversee complex investigations in collaboration with Legal and Compliance
  • Analyze employee relations data to identify trends and address systemic issues
  • Translate insights into scalable organizational solutions and policy updates
  • Design and deliver training programs for leaders on employee relations

Benefits

  • Access to life-changing CGM technology and insights
  • Comprehensive benefits program
  • Global growth opportunities
  • In-house learning and tuition reimbursement for career development
  • Innovative organizational commitment to employees and communities
Full Job Description
Meet the team:

The Director of Employee Relations & Performance Management is a global people leader with a unique opportunity to build and shape a modern, forward-looking employee relations function at scale. This role will define and stand up global operating practices, establishing consistent, principled approaches to employee relations and performance management that enable both organizational effectiveness and a strong, values-driven culture.

Reporting to the VP of Talent & Development, this leader will set enterprise standards for employee relations, performance management, and workplace practices-balancing fairness, consistency, and compliance with a clear focus on enabling high performance, leadership accountability, and trust. As a key architect of this function, the Director will influence how leaders across the organization approach performance, decision-making, and employee experience.

This role represents an evolution of traditional ER. The Director will lead the integration of Employee Relations and Performance Management into a more proactive, insight-driven capability, moving beyond reactive case management toward anticipating risk, identifying patterns, and addressing root causes before issues escalate. By leveraging data, trends, and organizational insight, this leader will inform policy, strengthen manager capability, and shape organizational practices that drive both performance and culture.

Equally important, this leader will guide the team through this transformation-building capability, evolving mindsets, and establishing new ways of working that position the function as a strategic partner to the business. The outcome is an ER & Performance function that not only manages issues effectively but actively contributes to a healthy, high-performing organization.

Where you come in:
  • You lead the global employee relations function, defining enterprise philosophy, standards, and operating models
  • You serve as a trusted advisor to executives and HRBPs on complex ER matters, performance issues, and organizational risk
  • You own and evolve the enterprise performance management framework, ensuring alignment with culture and business goals
  • You oversee complex investigations (e.g., misconduct, discrimination, retaliation) and partner with Legal and Compliance on high-risk matters
  • You analyze ER and workforce data to identify trends and proactively address systemic issues
  • You translate insights into scalable solutions, including policy updates, manager enablement, and organizational interventions
  • You design and deliver training to strengthen leader capability in employee relations and performance management
  • You build and lead a high-performing global ER team, establishing processes, governance, and scalable ways of working


What makes you successful:
  • You bring deep expertise in employee relations and performance management within complex, global organizations
  • You have successfully evolved ER functions from reactive case management to proactive, insight-driven models
  • You demonstrate strong knowledge of global employment law and investigation best practices
  • You have experience building and scaling performance management frameworks, tools, and systems
  • You are an influential leader with executive presence and the ability to navigate sensitive, high-stakes situations
  • You are a proven people leader who develops high-performing, specialized teams
  • You use data and insights to inform decision-making and drive organizational outcomes
  • You communicate clearly and effectively, building trust with senior leaders and cross-functional partners
  • SHRM-SCP, SPHR, or equivalent certification preferred


What you'll get:
  • A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community.
  • A full and comprehensive benefits program.
  • Growth opportunities on a global scale.
  • Access to career development through in-house learning programs and/or qualified tuition reimbursement.
  • An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.


Travel Required:
  • 15-20%


Experience and Education Requirements:
  • Typically requires a Bachelors degree with 15+ years of industry experience
  • 9+ years of successful management experience in relevant industry


Flex Workplace: Your primary location will be a home office. You will not have an assigned workstation and will work with your manager to determine office visit needs. You must live within commuting distance of your assigned Dexcom site (typically 75 miles/120km).

Please note: The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Salary:
$164,200.00 - $273,600.00

About Dexcom

Dexcom is a medical device company that specializes in continuous glucose monitoring (CGM) systems for people with diabetes. The company was founded in 1999 and is headquartered in San Diego, California. Dexcom's CGM systems provide real-time glucose readings, allowing people with diabetes to better manage their blood sugar levels. The company's products include the Dexcom G6, G5, and G4 systems, as well as the Dexcom Share remote monitoring system. Dexcom has partnerships with several other companies, including Insulet and Tandem Diabetes Care. In 2020, Dexcom was named one of the world's most innovative companies by Fast Company.
Learn more about Dexcom
Size
6,300 employees
Market Cap
$43.2 billion
Industry
Net Income
$493.6 million
Founded
1999
5 Year Trend
+33.7%
Revenue
$1.9 billion
NASDAQ

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