THIS IS A NON-CIVIL SERVICE POSITIONSalary Range:$107,187.00 - $176,715.00 AnnuallyHiring Salary Range:$107,187.00 - $140,000.00 AnnuallyJob SummaryThe City of Baltimore Digital Services team simplify and increase access to City services through technology. Accessibility, equity, and efficiency are central tenets of the team's mission, and its principal approaches are human-centered design and agile digital product development.
Essential FunctionsThe Director will report to the City's Chief Data Officer. This position will be responsible for the following duties:
- Manage day-to-day operations of the Baltimore Digital Service team, including reviewing direct report work product, assigning project work, solving technical and non-technical problems, resolving conflict, making strategic decisions, defining project scopes and timelines, creating an inclusive and productive team culture, performance management, hiring, and training.
- Manage stakeholders and build relationships to ensure successful delivery of tools and products, including agency heads and directors, IT professionals, front-line service workers, Mayor's Office staff, academic institutions, non-profit and philanthropy leaders, and residents.
- Leads the development of strategies, tools, and documents that aid in wide-spread adoption of digital service skills and approaches such as Agile project management and contracting, human-centered and user experience design, modern data stacks, and open source software.
Minimum Qualifications:Education: Bachelor of Science degree in Information Technology, Computer Science, Computer Engineering or a related discipline from an accredited college or university
ANDExperience: Seven years of application programming, systems design, hierarchical/relational database management and/or GIS experience; including three years of supervisory responsibilities as disciplining, evaluating the performance of and recommending the hiring, firing, and promoting of subordinate employees. Excellent verbal and written communication skills. Previous IT experience in government is preferred.
Advanced technical credentials, e.g., Project Management Professional (PMP), Certified Information Security Manager (CISM), preferred
Knowledge, Skills, and Abilities:- Knowledge of the installation, maintenance, and enhancement of microcomputer systems and mainframe client servers.
- Knowledge of the interrelationship of systems analysis, computer programming, and information technology operations.
- Knowledge of current trends and developments in network-based communications systems.
- Knowledge of computer-based communications protocols.
- Skill in developing database queries and generating reports.
- Skill in installing, repairing, and troubleshooting network programs, hardware, and systems.
- Skill in cartographic map design, accuracy of presentation with required map components and elements, layout and design.
- Ability to analyze, apply logic and solve technology problems.
- Ability to establish and maintain effective working relationships with vendors, management, technical co-workers and support specialists, and system users.
- Ability to design complex systems consisting of a wide variety of programs, procedures, and forms.
- Ability to schedule and perform preventative and corrective maintenance procedures and repairs.
- Ability to write detailed technical reports and analyses.
- Ability to develop a working knowledge of computer systems software and operating systems.
Additional InformationBackground Check Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint must be successfully completed.
Probation All persons, including current City employees, selected for this position must complete a mandatory six-month probation.
Financial Disclosure This position is required to complete a Financial Disclosure pursuant to Sections 7-7, 7-8, and 7-9 of the City Ethics Law. The initial financial disclosure must be submitted within 30 days of hire.
