About this role:

Digital, Data, and AI (DDAI) within Consumer Banking & Lending (CBL) is seeking a Director of Digital Product Strategy to join its Digital Strategy team. This leader will set direction across a portfolio of strategic digital, data and AI priorities, lead and develop a team, and partner across product, design, technology, data, and business teams to shape roadmaps, drive execution, and deliver measurable business and customer outcomes. The role requires strong enterprise leadership, sound judgment, and the ability to translate complex opportunities into clear, executive-ready strategies and decisions.

This role is ideal for a strategic product leader who can independently tackle ambiguous, enterprise-level problems, lead through influence and formal people management, and build alignment across senior stakeholders while coaching a team to deliver high-impact outcomes.

Learn more about the career areas and lines of business at .

In this role, you will:

• Lead a team responsible for shaping and advancing digital product strategy across a portfolio of high-priority initiatives, ensuring alignment to business goals, customer needs, and enterprise priorities

• Manage, coach, and develop talent, including setting priorities, providing feedback, supporting career growth, and building a high-performing team culture

• Set strategic direction and drive resolution of highly complex, cross-functional business and product challenges that require enterprise thinking, sound judgment, and strong prioritization

• Partner with senior leaders to define product and portfolio priorities, operating rhythms, decision frameworks, and success measures for large-scale digital initiatives

• Partner with analytics teams to analyze, identify insights and convert those to actions for the DDAI leadership

• Influence and align leaders across product, design, engineering, analytics, operations, risk, and control partners to accelerate delivery and remove obstacles

• Create and deliver executive-ready communications, recommendations, and decision materials for senior leadership, often under tight timelines and with evolving inputs

• Establish clear team goals, ways of working, and governance practices to improve execution, visibility, and accountability across the portfolio

• Drive strategic planning by synthesizing market trends, customer insights, business performance, and platform considerations into actionable product strategies

• Serve as a trusted advisor to senior leadership and a visible leader within the organization, helping shape priorities, strengthen talent, and scale product management best practices

Required Qualifications:

• 10+ years of digital product management or leadership experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education

• 4+ years of management or leadership experience

Desired Qualifications:

• Tier 1 consulting firm experience is preferred

• Experience leading teams in digital product management, strategy, or related functions, with a track record of developing talent and driving results through others

• Experience developing digital product strategies through cross-functional collaboration, leveraging analytics, customer insights, and competitive market scans to inform priorities and recommendations

• Strong strategic, analytical, and structured thinking skills; able to frame ambiguous problems, assess tradeoffs, and guide teams toward clear decisions

• Demonstrated ability to influence senior leaders and partner effectively across product, design, engineering, data, and business stakeholders

• Exceptional written and verbal communication skills, including the ability to create polished, executive-ready presentations and present to senior audiences

• Experience operating in complex, highly matrixed environments and leading cross-organizational initiatives involving product, platform, data, technology, and control partners

• Experience in financial services, banking, or other highly regulated industries

• Experience using customer insights, performance data, and market trends to inform digital product strategy; exposure to AI, data, or advanced analytics is a plus

Job Expectations:

• Ability to travel up to 10% of the time.

• This position offers a hybrid work schedule.

This position is not eligible for Visa sponsorship.

Posting Location(s):

• 401 S Tryon St. 6 Charlotte, North Carolina 28202

• 333 Market Street 6 San Francisco, California 94105

• 401 Las Colinas Blvd. Bldg B 6 Irving, Texas 752039

Required locations listed.

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.

Posting End Date:

*Job posting may come down early due to volume of applicants.