Department: CR Academy

Reports To: Vice President, CR Academy

Location: Atlanta, GA

Position Summary

The Director of CR Academy is responsible for executing the strategy, development, and continuous improvement of Construction Resources' enterprise learning organization.

This leader oversees all learning programs, curriculum development, training operations, digital learning platforms, certification programs, and field learning initiatives that develop employees across every business unit.

The Director serves as the operational leader of CR Academy, partnering closely with Vice President of CR Academy and business leaders to build organizational capability, accelerate employee development, improve operational performance, and strengthen the customer experience.

This role combines strategic leadership with operational execution to ensure learning directly supports company growth, profitability, growth of employees and employee engagement.

Primary Responsibilities

Academy Leadership

• Lead the day-to-day operations of CR Academy.
• Execute the enterprise learning strategy established by the Vice President CR Academy.
• Develop annual learning plans aligned with company priorities.
• Build a culture of continuous learning across the organization.
• Establish governance and quality standards for all Academy programs.
• Ensure learning initiatives align with Construction Resources' mission, values, and strategic objectives.

Learning Strategy & Curriculum

Partner with the VP of CR Academy to oversee the design, development, and continuous improvement of curriculum across all Academy schools, including:

• CR Foundations
• Leadership & Experience
• Systems & Technology
• CR Product Institute
• Production & Installation Excellence

Responsibilities include:

• Curriculum architecture
• Learning pathways
• Role-based development plans
• Certification standards
• Continuing education
• Competency models
• Career progression frameworks

Team Leadership

Lead and develop the Academy team, including:

• Learning Systems Administrator(s)
• Trainers
• Instructional Designers
• Contract facilitators
• Subject Matter Experts
• Field Training Officers

Responsibilities include:

• Coaching
• Performance management
• Goal setting
• Professional development
• Resource planning

Learning Technology

Provide management and oversight for all learning technologies, including the CR App and future learning platforms.

Responsibilities include:

• Learning platform governance
• Digital resource management
• Learning analytics
• User experience
• Content standards
• Certification tracking
• Learning records management
• Technology enhancements

Content Development

Ensure the Academy maintains a modern, engaging, and scalable learning library by overseeing development and maintenance of:

• Instructor-led training
• Digital learning
• Videos
• Knowledge checks
• Certification exams
• SOPs
• Playbooks
• Job aids
• Microlearning
• Leadership programs
• Product education
• Sales Enablement Resources

Business Partnership

Partner with VP of Cr Academy and department leaders to identify organizational capability gaps and create learning solutions that improve business performance.

Collaborate with leaders across:

• Sales
• Operations
• Showrooms
• Installation
• Fabrication
• Customer Experience
• Marketing
• HR
• IT
• Finance

Program Administration

Oversee Academy operations, including:

• Annual learning calendar
• Class scheduling
• Instructor assignments
• Vendor coordination
• Training logistics
• Facility utilization
• Academy communications
• Learning documentation

Performance Measurement

Develop and report enterprise learning metrics including:

• Course completion
• Certification compliance
• Training participation
• Learner satisfaction
• Knowledge retention
• Time-to-productivity
• Sales effectiveness
• Operational performance improvements
• Leadership development progress
• ROI of Academy initiatives

Continuous Improvement

Lead continuous improvement efforts by:

• Evaluating program effectiveness
• Implementing learner feedback
• Benchmarking industry best practices
• Introducing innovative learning technologies
• Improving instructional design
• Expanding Academy capabilities

Qualifications

Education

Bachelor's degree in organizational development, Human Resources, Education, Business, Leadership, Communications, or related field preferred.

Experience

• 7-10 years of progressive Learning & Development or Organizational Development experience
• 5+ years leading learning teams
• Experience developing enterprise learning strategy
• Experience managing Learning Management Systems or Learning Experience Platforms
• Experience designing leadership development programs
• Experience building learning programs from the ground up preferred
• Construction, manufacturing, building products, or distribution experience strongly preferred

Knowledge & Skills

• Instructional design and adult learning theory
• Organizational and Leadership development
• Curriculum architecture and learning technology
• Facilitation
• Project and change management
• Strategic planning
• Data analysis
• Budget management
• Executive communication
• Cross-functional collaboration

Leadership Competencies

• Strategic Thinking
• Business Acumen
• Talent Development
• Innovation
• Results Orientation
• Change Leadership
• Executive Presence
• Customer Focus
• Collaboration
• Accountability
• Emotional Intelligence
• Continuous Improvement

Key Performance Indicators

The Director will be evaluated on:

• Academy participation and completion rates
• Certification compliance by role
• Employee onboarding effectiveness
• Time-to-productivity for new hires
• Internal promotion readiness
• Leadership pipeline strength
• Learner satisfaction scores
• Learning engagement within the CR App
• Content development milestones
• Operational improvements resulting from training
• ROI of Academy investments
• Business partner satisfaction

Scope of Responsibility

The Director oversees:

• Enterprise learning strategy execution
• CR Academy operations
• Training delivery
• Learning technology
• Curriculum development
• Utilization of external training vendors
• Internal subject matter experts
• Certification programs
• Digital learning governance
• Training analytics and reporting

Classification

Salaried, Exempt

Work Environment

This job operates within the Company's Academy with travel to all locations as needed.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to speak or hear. The employee may be required to sit for extended periods of time, stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Position Type/Expected Hours of Work

This is a full-time position, and days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. Occasional overtime and travel will be required.

Additional Eligibility Qualifications

Employee must hold a valid US work authorization.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time, with or without notice.

BENEFITSMedical
Dental
Vision
Employer Paid Basic Employee Life and AD&D Insurance
Employer Paid Long Term Disability
Flexible Spending Accounts
Voluntary Short-Term Disability
Voluntary Life and AD&D Insurance
Voluntary Accident Insurance
Voluntary Critical Illness Insurance