Director of Consumer Lending

Oregon State Credit Union

$159K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Extensive knowledge of consumer lending operations, underwriting, dealer referral lending, and portfolio management.
  • Demonstrated success in developing lending strategies driving growth and operational efficiency.
  • Advanced knowledge of regulations, compliance, and risk management principles in consumer lending.
  • At least five years of management experience with a proven ability to develop high-performing teams.
  • A minimum of eight years of progressive experience in consumer lending with a relevant Bachelor's degree.

Responsibilities

  • Provide strategic leadership for all consumer lending operations and support activities.
  • Partner with VP of Consumer Lending to shape and execute strategies for loan growth and portfolio performance.
  • Optimize operational efficiency and ensure effective risk management within lending processes.
  • Lead dealer referral partnerships to enhance indirect lending and strengthen dealer relationships.
  • Leverage data insights to inform lending strategies and improve product offerings.

Benefits

  • Collaborative and positive workplace culture.
  • Initial and ongoing support, training, and mentorship.
  • 100% coverage for employee medical, dental, vision, life, and disability insurance.
  • 401k plan with a generous employer match.
  • Flexible Spending and Health Savings Plans.
  • Access to premier membership perks and loan discounts.
Full Job Description
As Director of Consumer Lending, you will provide strategic and operational leadership for all aspects of consumer lending, including direct lending, indirect lending, underwriting, processing, funding and lending support operations. Partnering closely with the VP of Consumer Lending and Servicing, you will help shape and execute strategies that support loan growth, strengthen portfolio performance, optimize operational efficiency, and ensure sound risk management. This role balances growth, member experience, and credit quality while advancing dealer referral partnerships, developing high-performing teams, and leveraging data and market insights to inform decisions and support the Credit Union's long-term success. The ideal candidate is a seasoned consumer lending leader with strong business acumen, deep lending expertise, and a passion for developing people, improving processes, and driving meaningful results.

What you will need to be successful
  • Consumer Lending & Portfolio Management Expertise: Extensive knowledge of consumer lending operations, underwriting, dealer referral lending, and portfolio management. Experience leading consumer lending functions with responsibility for portfolio performance, credit quality, operational effectiveness and sustainable loan growth. Proven ability to evaluate credit risk, monitor portfolio trends, and implement lending strategies to support business objectives.
  • Strategic Leadership & Business Development: Demonstrated experience developing and executing lending strategies that drive portfolio growth, operational efficiency, and member value. Prior success leading dealer referral programs including dealer relationships, program performance and indirect lending growth. Experience leading process transformations, automation initiatives, and continuous improvement within consumer lending operations. Proven ability to analyze portfolio and operational performance data, evaluate market trends, identify growth opportunities, and recommend enhancements to lending products, services and programs.
  • Risk Management & Regulatory Compliance: Advanced knowledge of consumer lending regulations, underwriting standards, compliance requirements, and risk management principles. Proven experience overseeing lending compliance programs, audits, and regulatory examinations while maintaining and enhancing underwriting guidelines, lending policies, and procedures to align with regulatory requirements, organizational objectives and risk appetite.
  • Leadership & Talent Development: At least five years of management or people-leadership experience required. Proven ability to lead, coach and develop leaders and high-performing teams while fostering engagement, accountability, collaboration, and professional growth. Ability to navigate complex employee relations matters, manage performance, and effectively lead through change.
  • Experience & Education: At least eight years of progressive consumer lending experience including direct underwriting experience and responsibilities in lending operations, portfolio management, or dealer referral lending. Proficiency in MS Office, lending systems, reporting tools and consumer loan documentation programs required with experience utilizing lending analytics and performance reporting tools highly preferred. Bachelor's degree in Finance, Business or related field, or equivalent experience required.

Ways we'll appreciate you
  • A collaborative and positive workplace culture
  • Initial and on-going support, training and mentorship
  • Competitive wages, bonuses, paid holidays and paid time off
  • 100% credit-union-paid employee coverage for medical, dental, vision, life and disability insurance; dependent coverage also available
  • 401k Plan with an amazingly generous credit union match!
  • Tax-saving Flexible Spending and Health Savings Plans
  • Premier membership perks, loan discounts, company clothing, wellness and recognition programs, and more!

Location: 1980 NW 9th St, Corvallis
Work type: Full-time, Hybrid and Exempt
Compensation: Starting at $159,200k/year DOE + bonus

The information above provides the general nature of work performed in this position and outlines primary qualifications. The successful candidate must be able to demonstrate that they have the legal right to work in the US and pass a background screening to the satisfaction of Oregon State Credit Union.

#LI-HR1 #LI-Hybrid

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