Salary: $89,931.00 - $99,291.43 Annually
Location : Holyoke, MA
Job Type: Full-time
Job Number: F-00027
Division: Student Affairs
Opening Date: 09/04/2026
Closing Date: 10/16/2026 11:59 PM Eastern

Reporting to the AVP of Student Affairs, the Director of Community Standards and Wellbeing assumes primary leadership across campus for creating, managing, and delivering educational programming related to student wellbeing, including educating the campus community around student behavioral concerns stemming from mental health challenges, trauma, issues of structural racism or inequity. This position will have direct oversight and responsibility for the student conduct and judicial process, will oversee the partnership with the Center for Human Development and the partnership with the JED Foundation, will chair the CARE Team and the Mental Health Task Force, will oversee grants directly supporting this work, and will partner deeply with departments such as Campus Police, Office for Students with Disabilities & Deaf Services, Student Experience programs, and faculty. This position will contribute to Strategic Plan metrics related to course completion and retention.

• Manages student and organizational conduct cases including formal hearings, administrative resolutions and mediations; Recommends and imposes sanctions designed to foster student learning and development in accordance with the college's disciplinary process.
• Uses Maxient to document, track and maintain reports of all Code of Conduct allegations and violations, active disciplinary cases and sanctions.
• Chairs the college's Concerns Assessment, Referral & Education (CARE) Team; utilize Maxient to manage CARE team cases and follow-up.
• In collaboration with the Office for Students with Disabilities & Deaf Services, the Campus Police Department and the Center for Human Development (CHD), develops and delivers educational programming to address current trends in behaviors of concern and best practices to support students; facilitates dialogue within the campus community.
• Serves as the lead in the training, advisement, and education of students, faculty, staff and administrators regarding students rights and responsibilities, the Student Code of Conduct, and other community standards.
• Facilitates the Student Medical Re-Entry process, ensuring policy compliance and supports are in place for successful re-entry following a student's medical leave.
• Conducts regular equity audits related to the student conduct process, policies, procedures, and sanctions; recommends improvements based on audit results.
• Annually review and update the Student Handbook, Student Code of Conduct, and web resources supporting the work of Student Affairs
• Provides training for Student Clubs, Organizations, and Athletic Teams specific to the Hazing Compliance Regulation. Annually files the Hazing Compliance Report.
• Creates and inclusive and supportive connection to all students; actively supports diversity, equity, and inclusion.
• Periodically works evenings and weekends to participate in college activities.
• Performs other duties as assigned.

Minimum Qualifications:

• Master's degree in Social Work, Education, Counseling, Psychology, or closely related field;
• Three (3) years experience working in higher education and/or training that includes student affairs, residence life, advising, counseling, or student engagement;
• Knowledge of student development theory and familiarity with current practices and legal affairs related to student judicial affairs;
• Critical Thinking, Relationship Building, Organizational and problem-solving skills.

Equivalency Statement:We welcome and encourage applicants who do not meet the qualifications as stated above, to put in writing precisely how their background and experience have prepared them for the responsibilities of this position. It is preferred that this document be uploaded separately from the resume, cover letter, and references.

Preferred Qualifications:

• Experience in judicial affairs or mediation;
• Training in trauma-informed approaches, Motivational Interviewing, Mental Health First Aid, and Emotional CPR;
• Demonstrated ability to listen effectively and communicate clearly;
• Demonstrated experience in building a climate that elevates equity, diversity and inclusion;
• Experience working in a community college or a similar institution of higher education, community organization, or large institution.

Full-Time Non-Unit Professional Position:
Salary Range: $89,931.00 - $99,291.43/year (Grade 7), plus a comprehensive State benefits package.
Hours: 37.5 hours per week.

Funding Source: State.

Additional Details:
Please Note: a skills assessment or presentation may be required as part of the interview process.

01

Do you have a Master's degree in Social Work, Education, Counseling, Psychology, or other closely related field?

• Yes
• No

02

Do you have three (3) years of experience working in higher education and/or training that includes student affairs, residence life, advising, counseling, or student engagement?

• Yes
• No

03

Do you have knowledge of student development theory and familiarity with current practices and legal affairs related to student judicial affairs?

• Yes
• No

Required Question