Director of Communications Program: CHILD CARE ASSOCIATES Team: Executive Address: 3000 E Belknap St, Fort Worth, TX 76111 FT/PT Status: Full Time Position Overview The Director of Communications is a strategic communications leader responsible for helping shape and amplify the organization's voice, mission, and impact. This role oversees day-to-day communications activities while supporting long-term communications strategy, brand management, media relations, digital engagement, executive communications, and storytelling initiatives. Reporting directly to the agency's President and CEO and, the Director of Communications serves as both a strategic advisor and hands-on communicator, helping advance the organization's mission by ensuring its stories, accomplishments, and priorities reach the audiences who matter most. This role is responsible for managing all communications plan activities and building internal and external relationships with the organization's entities and constituencies, including philanthropy and the media. Working closely with organizational leadership, program teams, development staff, and community partners, the Director ensures that all communications are clear, compelling, mission-driven, and aligned with organizational priorities. The position also supervises communications staff and external vendors while serving as a key advisor on messaging, reputation management, and public visibility. This Director position is largely in-person daily with 1-2 days of remote options available (and subject to agency need and periodic review). 3Develop, implement, and evaluate an annual communications plan across the agency, encompassing both internal and external communications. 3Ensure consistency of messaging, brand voice, and visual identity across all channels. 3Track the agency's presence in media on a daily basis to keep leadership informed; advise leadership on communications opportunities, risks, and emerging trends. 3Respond to media requests in a timely and coordinated fashion including developing any crisis communication plans needed. 3Monitor communications performance and recommend improvements based on analytics and audience insights. 3Lead content planning and editorial calendars across digital and print platforms. 3Develop compelling stories that highlight organizational impact, program outcomes, community partnerships, and donor investments. 3Oversee the creation of newsletters, annual reports, fact sheets, presentations, organizational website, website content, blogs, and other communications materials. 3Lead and help generate online content that engages audience segments, leads to measurable action, and provides cohesion across entities. 3Field media requests and manage media relationships, delivering key data and information when needed. 3Ensure all content reflects the organization's mission, values, and strategic priorities. 3Support executive communications, including speeches, presentations, messaging, and leadership communications. 3Assist with board-facing communications, reports, and organizational updates including hosting an agency-wide virtual town hall for employees. 3Ensure parent-facing communication across program areas is engaging as well as mindful of the diversity in age, education, race-ethnicity and spoken languages. 3Partner with the child services leadership to help develop and implement marketing approaches to ensure full enrollment, alongside a selected marketing firm. 3Remain abreast of the expanding use of AI in communications and tools the agency may wish to consider using (in partnership with senior operations and IT leadership). 3Guide organization leaders on sharing information and presenting effectively. 3Proactively find opportunities to elevate the organization and its key leaders on the state and national levels. 3Oversee website content strategy and maintenance. 3Manage social media strategy, content development, and performance reporting. 3Ensure brand standards are consistently applied across all communications and marketing materials. 3Collaborate with vendors, designers, photographers, videographers, and digital partners as needed. 3Supervise communications staff, interns, consultants, and freelance contractors as assigned. 3Foster a collaborative, innovative, and high-performing communications culture. 3Support internal and external events to help reflect the organization branding and level of professionalism. 3Utilize every opportunity to reinforce CCA's mission of investing in the future of children, families and communities so that every child, regardless of zip code, has access to quality early education and care. 3Consider CCA's core values and equity commitments throughout all communications to all audiences. 3Other duties (up to 10%) as assigned. Minimum Requirements 3A Bachelor's Degree required (Masters preferred) in Business Administration, Marketing, Communications or related field. 3Significant progressive communications experience (5-7 yrs.+) including internal, external, public relations, and promotion preferably in the nonprofit and/or early education sector 3Experience using and building capacity with an organization to use customer relationship management (CRM) technology, preferably Hubspot 3Preferred experience in supervision and/or managing diverse teams 3Highly collaborative style; experience developing and implementing communications strategies 3Excellent writing/editing and verbal communication skills 3A strong track record as an implementer who thrives on managing a variety of key initiatives concurrently 3Skilled at relationship-building with the flexibility and finesse to "manage by influence" 3High energy, maturity, and leadership with the ability to serve as a unifying force and to position communications discussions at both the strategic and tactical levels 3Committed to working collaboratively with all constituent groups, including staff, board members, volunteers, donors, program participants, and other supporters 3Self-starter, able to work independently, and entrepreneurial; enjoys creating and implementing new initiatives 3Reliable, insured vehicle for work-related transportation. 3Driving & Mileage Reimbursement (Frequent Driver): This position is classified as a Frequent Driver, meaning the employee is expected to drive their personal vehicle on CCA business multiple times per week or month. The employee must maintain a valid driver's license, successfully complete a Motor Vehicle Record (MVR) check, and provide proof of personal auto insurance meeting minimum liability limits. HR approval as a cleared driver is required prior to claiming mileage reimbursement in accordance with CCA policy. 3Must meet all health and safety requirements, including: 3Passing a pre-employment and/or periodic physical exam 3Background check and renewals as required 3Demonstrated knowledge and proficiency with communications technologies, including content management systems and digital graphics production; proficiency with MS Office and MS Pilot. Preferred Qualifications: 3MA in communications 3Spanish language (oral and written) 3Media relations experience and established media contacts in Fort Worth, North Texas and Texas 3Experience with fundraising communications, donor engagement, and impact reporting. 3Graphic design, video production, or digital advertising experience. 3 Bilingual English/Spanish Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. 3Must be able to frequently walk, sit and stand extended time periods. 3Repetitive use of hands; reaching and turning; 3Ability to lift up to 75 pounds; 3Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus. 3Must be able to twist, turn, kneel, bend and stoop.