Position OverviewThe Director of Commercial Real Estate provides strategic leadership and operational oversight for the company's commercial property management division. Reporting as a key member of the senior management team, this individual will lead a team of three Property Managers and a Lease Administrator, oversee client relationships, drive portfolio performance, and support the continued growth of the division.
This role requires a seasoned commercial real estate leader who can balance high-level strategy with hands-on execution while serving as a trusted advisor to property owners and institutional clients.
Key ResponsibilitiesStrategic & Operational Leadership- Direct operations for a diverse portfolio of commercial, industrial, office, mixed-use, multifamily, and nonprofit properties.
- Establish and maintain operational standards, best practices, and performance metrics.
- Drive business development initiatives and portfolio growth.
- Identify opportunities for operational improvements, technology adoption, and increased asset value.
Client & Owner Relations- Serve as the primary relationship manager for ownership groups, nonprofit organizations, and institutional clients.
- Lead portfolio review meetings and present financial performance, capital plans, leasing activity, and strategic recommendations.
- Ensure exceptional client service and long-term client retention.
Financial Oversight- Oversee annual operating and capital budgets.
- Review financial statements, forecasts, variance reports, and NOI performance.
- Partner with the accounting team to ensure accurate reporting, CAM reconciliations, tenant billings, and compliance.
- Drive value creation through cost controls and operational efficiencies.
Team Leadership- Lead, mentor, and develop commercial property management staff.
- Foster a culture of accountability, collaboration, customer service, and continuous improvement.
- Support recruitment, performance management, and professional development initiatives.
Capital Projects, Facilities & Compliance- Oversee maintenance operations, vendor performance, capital improvement projects, and risk management programs.
- Ensure compliance with OSHA, ADA, environmental, safety, and building code requirements.
- Collaborate with ownership groups and internal teams on capital planning and project execution.
RequirementsRequired- Bachelor's degree in Business, Real Estate, Finance, Construction Management, or a related field.
- 10+ years of commercial property management experience.
- 5+ years of leadership experience managing property management teams.
- Experience overseeing third-party commercial real estate portfolios.
- Strong expertise in budgeting, financial analysis, lease administration, capital planning, and asset management.
- Experience across office, industrial, retail, multifamily, and mixed-use properties.
- Valid driver's license with the ability to travel throughout New Hampshire and the Greater Boston region.
- New Hampshire Real Estate Broker or Salesperson License, or the ability to obtain one within six months of hire.
Preferred- Master's degree in Business, Finance, or a related field.
- CPM, RPA, FMA, LEED AP, BOMA, or similar professional designation.
Ideal CandidateThe ideal candidate is a highly accomplished commercial real estate leader with a strong background in third-party property management. They possess exceptional leadership, financial, and client relationship skills, with the ability to develop high-performing teams, advise ownership groups on strategic decisions, and drive operational excellence across a growing portfolio.
BenefitsIn addition to a competitive base salary, the company offers a comprehensive benefits package, including:
- 401(k) with company match
- Health, Dental, and Vision Insurance
- Company-paid Short & Long-Term Disability
- Company-paid Life Insurance
- Eight Paid Holidays
- Additional voluntary benefits available
