Pay Range:$75.26 - $105.59 The Director, Clinical Transformation & Digital Health serves as the enterprise leader responsible for accelerating clinical technology transformation, optimization of the MEDITECH Expanse platform and connected clinical systems, responsible adoption of artificial intelligence, and technology-enabled workflow redesign across SEARHC.

The position develops and executes a multi-year clinical transformation and digital health roadmap that translates organizational priorities and frontline needs into a prioritized portfolio of EHR optimization, artificial intelligence, ambient clinical documentation, virtual care, remote patient monitoring, patient-facing digital services, clinical decision support, workflow automation, interoperability, analytics, and other technology-enabled care capabilities.

Working in close partnership with physicians, nursing, Information Technology, operational, quality, patient experience, data, cybersecurity, privacy, compliance, finance, and vendor leaders, the Director leads discovery, business-case development, rapid pilots, implementation, adoption, optimization, product ownership, benefit realization and transition to sustainable operations.

Success is measured by speed to value and sustained improvements in clinician experience, documentation burden, patient access, quality and safety, digital adoption, operational performance, and return on technology investments while ensuring solutions remain clinically appropriate, secure, equitable, supportable, and aligned with organizational standards.

Key Essential Functions and Accountabilities of the Job

Strategy and Executive Leadership

• Develop, communicate, and maintain the organization’s clinical innovation and digital health strategy and multi-year roadmap in alignment with organizational priorities.
• Advise executive leadership on emerging healthcare technologies, potential benefits, risks, dependencies, investment requirements, and implications for care delivery.
• Translate strategic goals and identified clinical or operational needs into a prioritized portfolio of digital health initiatives.
• Prepare executive recommendations, business cases, funding requests, portfolio updates, and decision materials for leadership and governance bodies.
• Represent the organization in relevant partnerships, industry forums, vendor discussions, and collaborative innovation opportunities.

Enterprise EHR and MEDITECH Optimization

• Lead enterprise optimization of MEDITECH Expanse and connected clinical systems, with clear priorities, decision rights, accountable owners, and an aggressive implementation roadmap.
• Establish a continuous optimization operating model for MEDITECH enhancements, Priority Pack adoption, workflow redesign, clinical content, integration, analytics, automation, testing, release readiness, and post-release stabilization.
• Create transparent intake, prioritization, backlog, and product ownership practices that focus resources on high-value clinical and operational needs.
• Partner with physician, nursing, revenue cycle, access, quality, and operational leaders to reduce documentation burden, remove workflow friction, improve information availability, and increase use of existing platform capabilities.
• Define baseline performance, adoption targets, delivery milestones, and value measures for major MEDITECH optimization initiatives, and report progress and barriers to executive leadership.
• Hold vendors and internal teams accountable for timely execution, issue resolution, knowledge transfer, supportability, and measurable outcomes.

Digital Health Portfolio and Value Realization

• Lead the evaluation, prioritization, implementation, optimization, and lifecycle oversight of assigned digital health solutions and programs.
• Establish portfolio intake, assessment, prioritization, stage-gate, and benefit-realization practices that support disciplined investment decisions.
• Define measurable outcomes, adoption targets, performance indicators, and accountability for each major initiative.
• Monitor clinical, operational, financial, experience, equity, and technology outcomes and recommend continuation, modification, expansion, or retirement of solutions.
• Coordinate budgets, contracts, vendor performance, implementation resources, and cross-functional dependencies for the assigned portfolio.

Clinical Innovation and Workflow Transformation

• Partner with physicians, nursing leaders, information technology, and operational teams to identify high-value opportunities for technology-enabled workflow redesign.
• Lead discovery and design activities that incorporate frontline input, current-state analysis, patient needs, clinical evidence, and operational constraints.
• Promote solutions that reduce unnecessary documentation and administrative effort, improve information availability, and support safer and more efficient care delivery.
• Create repeatable methods for pilot design, clinical validation, implementation readiness, adoption, optimization, and transition to sustainable operations.
• Foster a culture of practical experimentation, learning, transparency, and continuous improvement while avoiding innovation that lacks a defined problem or measurable value.

Artificial Intelligence and Emerging Technology

• Lead development and execution of the organization’s clinical artificial intelligence strategy in partnership with clinical, data, legal, privacy, compliance, cybersecurity, and technology stakeholders.
• Establish governance and evaluation standards for AI-assisted documentation, clinical decision support, predictive analytics, generative AI, workflow automation, and other emerging capabilities.
• Ensure proposed uses are evaluated for clinical appropriateness, patient safety, privacy, security, bias, transparency, human oversight, workflow impact, and ongoing monitoring requirements.
• Define operational ownership, escalation processes, performance monitoring, and periodic review for approved AI-enabled solutions.
• Maintain awareness of relevant regulatory, ethical, industry, and technology developments and incorporate them into organizational guidance and decision-making.
• Maintain a prioritized AI deployment roadmap and rapid-pilot pipeline focused on defined clinical, patient, workforce, and business problems.
• Identify, implement, scale, and measure AI-enabled solutions that may include ambient documentation, inbox and message support, clinical decision support, coding and revenue cycle support, contact center automation, patient scheduling, predictive analytics, and workforce optimization.
• Establish time-bound pilot criteria, clinical validation, go/no-go decisions, scaling plans, and benefit-realization measures so promising solutions move quickly from evaluation to reliable operations.
• Develop strategic relationships with MEDITECH, technology vendors, startups, academic partners, and other health systems to accelerate learning and access to emerging capabilities.

Patient Experience, Access, and Virtual Care

• Provide strategic leadership for the digital patient journey, including patient communications, self-service capabilities, digital access, virtual care, remote monitoring, and patient education.
• Partner with clinical and operational leaders to improve access to care and create consistent, usable digital experiences across services and locations.
• Use patient, caregiver, and workforce feedback to identify barriers, usability concerns, access challenges, and opportunities for improvement.
• Assess utilization, experience, quality, access, and equity measures to guide optimization and expansion decisions.
• Coordinate digital health initiatives with broader patient experience, access, population health, and care-management strategies. Governance, Risk, and Responsible Innovation
• Establish and lead multidisciplinary governance structures for clinical innovation, digital health, and emerging technology decisions.
• Develop organizational standards, decision criteria, documentation requirements, and accountability models for evaluating and managing digital health solutions.
• Ensure initiatives comply with applicable privacy, security, legal, regulatory, clinical safety, records management, accessibility, and contracting requirements.
• Identify and escalate clinical, operational, cybersecurity, privacy, financial, vendor, and sustainability risks associated with proposed or deployed solutions.
• Partner with enterprise architecture and technology leaders to ensure solutions are interoperable, supportable, resilient, and aligned with approved standards.

Change Leadership, Adoption, and Stakeholder Engagement

• Build trusted relationships with clinical, operational, executive, and technology stakeholders and create meaningful channels for participation in digital health decisions.
• Lead comprehensive change-management, communication, education, adoption, and reinforcement strategies for major initiatives.
• Establish clinician, patient, and operational advisory mechanisms to gather input, test assumptions, and monitor experience after implementation.
• Address adoption barriers through workflow redesign, optimization, role clarity, training, leadership engagement, and performance feedback.
• Communicate complex clinical and technology concepts clearly to executive, governance, clinical, operational, and technical audiences.

Performance and Value Accountability

• Establish and maintain an executive scorecard for MEDITECH optimization, AI deployment, digital adoption, delivery speed, clinician experience, patient access, workflow efficiency, quality, safety, and financial value.
• Set measurable quarterly and annual targets, identify variances and barriers, and initiate corrective action when outcomes or timelines are not achieved.
• Evaluate technology investments based on total cost, measurable benefits, usability, equity, risk, supportability, adoption, and strategic fit; recommend expansion, modification, or retirement accordingly.

Organizational and Team Leadership

• Provide leadership, coaching, direction, and performance accountability for assigned staff, consultants, and program resources.
• Build multidisciplinary teams with the clinical, technical, analytical, project, change-management, and operational capabilities required to deliver the portfolio.
• Promote collaboration, psychological safety, professional development, knowledge sharing, and disciplined execution.
• Develop operating plans, resource forecasts, succession considerations, and capability-development priorities for the function.
• Perform other duties as assigned in support of organizational objectives.

Additional Details:

Education, Certifications, and Licenses Required

• Master’s degree in healthcare administration, Nursing, Information Technology, Health Informatics, Public Health, Business Administration, Information Technology, or a related field.
• A relevant clinical license, advanced clinical degree, or equivalent combination of education and executive-level healthcare transformation experience may be considered.

​

Experience Required

• Ten (10Five (5) years of leadership responsibility for enterprise programs, multidisciplinary teams, digital health initiatives, clinical informatics, healthcare technology, or a related portfolio.
• Demonstrated experience developing strategy, leading complex cross-functional initiatives, engaging clinicians and operational leaders, and delivering measurable organizational outcomes.
• Demonstrated experience evaluating, implementing, optimizing, or governing technology-enabled clinical or patient-facing solutions.
• Experience developing executive recommendations, business cases, budgets, performance measures, and governance materials)
• Demonstrated leadership of enterprise EHR optimization, workflow redesign, release adoption, and clinician engagement initiatives.
• Experience implementing or optimizing MEDITECH Expanse or a comparable enterprise EHR platform in a complex healthcare delivery environment.
• Demonstrated experience moving AI or emerging technology from discovery and pilot through scaled adoption, operational ownership, and measurable value realization.
• Experience establishing product ownership, roadmap, backlog, governance, and performance-management practices for enterprise clinical technology platforms.
• Demonstrated leadership of enterprise EHR optimization, workflow redesign, release adoption, and clinician engagement initiatives.
• Experience implementing or optimizing MEDITECH Expanse or a comparable enterprise EHR platform in a complex healthcare delivery environment.
• Demonstrated experience moving AI or emerging technology from discovery and pilot through scaled adoption, operational ownership, and measurable value realization.
• Experience establishing product ownership, roadmap, backlog, governance, and performance-management practices for enterprise clinical technology platforms.

Preferred Qualifications and Experience

• Active or prior clinical licensure or professional background in nursing, medicine, pharmacy, allied health, or another healthcare discip