Position Details
Position Information
Position Title
Director of Clinical Operations
Department
Dental Clinic
Position Category
Staff Full Time
Job Description
The Director of Clinical Operations is responsible for the leadership, management, and performance of all clinical operations within the Dental School. This position focuses exclusively on patient care delivery, clinic workflow efficiency, regulatory compliance, and operational support of the clinical education program. The Director ensures that clinic operations support student learning, faculty supervision, and high-quality patient care while maintaining financial sustainability within the clinical enterprise
Required Qualifications
Bachelors degree in Healthcare Administration, Business Administration, Public Health, or related field (Masters preferred). 5-8 years of progressive healthcare or dental clinic management experience. Strong understanding of dental clinic operations and revenue cycle management. Knowledge of healthcare regulatory requirements.
Preferred Qualifications
Experience in an academic dental school setting. Familiarity with dental practice management systems and EHR platforms. Experience managing multi-specialty or high-volume clinics.
Physical Demands
Campus
LMU Tower
Job Duty
Job Duty
Oversee daily operations of predoctoral and specialty dental clinics
Job Duty
Ensure efficient patient scheduling, chair utilization, and provider productivity
Job Duty
Monitor clinic performance metrics, including patient volume, treatment completion, and revenue
Job Duty
Implement policies and procedures to optimize workflow and service delivery
Job Duty
Maintain operational readiness of clinic spaces
Job Duty
Collaborate with academic leadership to ensure students meet clinical competency requirements.
Job Duty
Support faculty in delivering high-quality clinical instruction.
Job Duty
Assist in clinic calibration, standardization, and evaluation processes
Job Duty
Balance educational mission with operational performance goals
Job Duty
Monitor clinical revenue cycle performance, including billing, collections, and insurance processing
Job Duty
Work with finance teams on clinic budget management and forecasting
Job Duty
Identify opportunities to improve clinic efficiency and financial sustainability
Job Duty
Track key performance indicators (KPIs) and productivity benchmarks
Job Duty
Ensure compliance with OSHA, HIPAA, infection control standards, and state dental regulations.
Job Duty
Support accreditation processes (e.g., CODA).
Job Duty
Oversee quality assurance and patient safety initiatives.
Job Duty
Address clinical incident reporting and risk mitigation
Job Duty
Supervise clinic managers, front desk teams, and clinical support staff.
Job Duty
Oversee hiring, onboarding, training, and performance evaluations.
Job Duty
Promote a culture of accountability, service excellence, and professionalism
Job Duty
Establish and maintain high standards for patient care and service
Job Duty
Address escalated patient concerns
Job Duty
Monitor patient satisfaction metrics
Job Duty
Other Duties as assigned
Posting Detail Information
Posting Number
S05479P
Job Open Date
09/21/2026
Job Close Date
01/21/2027
Open Until Filled
Yes
Special Instructions Summary
Quicklink for Posting
https://careers.lmunet.edu/postings/46102
Minimum Salary
Maximum Salary
