HCA Healthcare

Director of Clinical Operations

HCA Healthcare • $100K — $130K *
Plano, TX 75025In-Person
Hospitals & Medical Centers
Less than 5 years of experience
6 days ago
Job Overview by Ladders

Qualifications

  • BSN required; MSN or Masters Degree in related field preferred.
  • Texas State RN license or compact license accepted; National Specialty Certification or plan to achieve within 1 year of hire.
  • BLS/ACLS certifications required.
  • Minimum 2 years experience in a nursing management position.

Responsibilities

  • Support the HCA Code of Conduct, embodying the organization's mission and goals.
  • Deliver exceptional service according to the standards of Star Service.
  • Develop and implement a nursing care plan focused on patient safety and individualized goals.
  • Exercise independent judgment in interdisciplinary patient care.
  • Manage staff effectively to optimize patient care and operational efficiency.
  • Actively participate in performance improvement initiatives and community health activities.
  • Ensure compliance with infection prevention and patient safety standards.

Benefits

  • Incentive eligible position.
  • Access to continuing education programs and professional development opportunities.
  • Supportive work environment with a focus on employee and patient satisfaction.
  • Opportunity to participate in community engagement and health promotion activities.
Full Job Description
This position is incentive eligible.

Job Summary and Qualifications

  • Supports the HCA Code of Conduct. Demonstrates behaviors consistent with organization mission and goals.
  • Compliance with 5 Standards of Star Service; always delivering exceptional service to our patients, physicians, guests, coworkers, volunteers and vendors
  • Maintains education and development appropriate for position.
  • Performs position in line with Employee Satisfaction, Patient Satisfaction, Physician Satisfaction, Continuous Performance Improvement, and/or Community Involvement
  • Adheres to established hospital and department guidelines and protocols. Supports hospital mission, vision, and values.
  • Develops and implements a plan for assuring delivery of individual goal directed nursing care through the use of the nursing process.
  • Provides care in an evidenced-based environment.
  • Practices autonomously, consistent with practice standards and research based policy/procedures
  • Exercises independent judgment within the context of interdisciplinary patient care
  • Provides care/treatment/services within the Synergy Model and Evidenced Based Practices
  • Delegates tasks appropriate to meet the needs of the individual patient and to the skills of the employee supervised
  • Develops and implements a plan for care delivery with patient safety as the primary goal.
  • Demonstrates expertise in selecting and managing unit based staff.
  • Demonstrates commitment to customer focused care, star service and service recovery.
  • Reviews budget and assume responsibility for maintaining operating expenses at target levels.
  • Incorporates the philosophy of the Department of Nursing and the hospital's mission, vision and values and Five Indicators of success in the design and implementation of a plan for staff development, care delivery and unit growth.
  • Participates in and encourage staff participation in performance improvement as an educational experience and a tool for continual improvement of quality of care and nursing sensitive indicators.
  • Promotes involvement of self and staff in health promotion/educational community activities; community involvement, lifelong learning and nursing research.
  • Participates in development and evaluation of professional practice by participating on unit and/or hospital committees, special projects and through attendance at staff meetings and town halls.
  • Actively participates in unit and/or hospital performance improvement activities.
  • Delivers patient care and/or department service in a safe, competent, and efficient manner as determined by outcomes, quality monitors, and other internal and external processes.
  • Maintains positive interpersonal relationships and self-conduct to contribute positively to the delivery of quality care and services, and to orderly operation of the department and the facility.
  • Maintains and enhances skills through consultation with interdisciplinary team members, participation in planning activities, and attendance at in-service and continuing education programs. Completes mandatory education, including, but not limited to, infection control, patient safety, quality improvement, MSDS and OSHA standards (PPE, First Aid and Bloodborne Pathogens, Hazard Communications, Emergency Procedures and Job Safety).
  • Follows established guidelines for compliance with Infection Prevention and TJC Patient Safety Goals and Practices.
  • Actively seeks ways to control costs without compromising patient safety, quality of care or the services delivered.
  • Demonstrates knowledge of the occurrence reporting system and reports trends in occurrences to staff, quarterly. Uses this information to improve patient safety.
  • Ensures staff is educated on established guidelines for reporting significant medical errors or unanticipated outcomes in the patient's care which results in patient harm.
  • Addresses patient safety in the Performance Improvement Plan/Patient Safety Plan.


What qualifications you will need:

Education:

  • BSN required; MSN or Masters Degree in related field preferred.

Licensure/Certification/Registration:

  • Texas State RN license or compact license is accepted, National Specialty Certification or plan to achieve within 1 year of hire.
  • BLS/ACLS.


Experience:

  • Minimum 2 years in a nursing management position.

Medical City Plano opened in 1975 and provides Plano and Collin County with advanced health care. Medical City Plano is a 600+ bed acute care hospital. We have more than 2,000 employees and over 1,400 physicians on staff. Our main campus in Plano has a cancer treatment center and cardiovascular programs. We have The Bariatric Surgery Institute, a Wound Care Center and inpatient rehabilitation. We also offer complete women's and children's services. This includes a high-risk antepartum unit and a Level 3 neonatal intensive-care unit. We were the first hospital in Dallas, Collin or Denton counties to be named a Comprehensive Stroke Center by the Texas Department of State Health Services. Medical City Plano was the first Level I Trauma Center in Collin County and The Burn & Reconstructive Center of Texas was the first burn center in Collin County. As a part of the Medical City network of hospitals and specialists, patients are ensured access to leading medical experts and advanced healthcare innovations.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
If this is the kind of dynamic growth opportunity that compels you, apply for the Director of Clinical Operations role. We are interviewing apply today!

About HCA Healthcare

HCA Healthcare Careers

Join the dedicated team at HCA Healthcare, a leading provider in the medical field, and be part of a company known for its exceptional care and commitment to innovation. At HCA Healthcare, we offer a variety of job opportunities that allow professionals to grow their careers in a supportive and diverse environment.

Work You’ll Do

At HCA Healthcare, you will contribute to a culture that values patient care above all. Our team members are equipped with the skills and resources needed to provide outstanding healthcare services. With positions ranging from nursing to administrative roles, HCA Healthcare is actively hiring and offers a dynamic workplace where leadership and professional growth are encouraged.

Innovate and Lead

Join a team where innovation is at the heart of everything we do. HCA Healthcare is a place where you can lead efforts to improve patient outcomes using the latest technologies and practices in the healthcare industry. Our leadership is committed to fostering a culture of diversity and inclusion, ensuring all team members can thrive.

Professional Growth and Development

HCA Healthcare believes in nurturing the growth of its employees through robust professional development and training programs. Whether you are just starting your career or are a seasoned professional, we provide the tools and training necessary to advance your skills and take on new challenges. Explore our wide range of career paths and find the position that best suits your skills and passions.

Benefits and Culture

Our employees enjoy a range of benefits designed to support their physical, financial, and emotional well-being. From comprehensive health insurance to retirement plans and employee wellness programs, HCA Healthcare takes care of its team. Our inclusive culture and commitment to work-life balance make HCA Healthcare a desirable place to work.

Internship and Networking Opportunities

For those new to the healthcare field, HCA Healthcare offers internship programs that provide real-world experience and a pathway to full-time employment. Additionally, our extensive professional network allows for endless networking opportunities, helping you to build relationships and advance your career.

Join Our Team

Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Ready to start your journey with HCA Healthcare? Prepare your resume, sharpen your interview skills, and apply today to become part of a team that’s dedicated to improving lives.

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Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at HCA Healthcare. Explore the possibilities with HCA Healthcare, where your career is nurtured, and your contributions are valued. Join us in our mission to deliver high-quality patient care through innovative practices and a compassionate approach.
Learn more about HCA Healthcare
Size
204,000 employees
Market Cap
$67.9 billion
Industry
Healthcare
Net Income
$3.7 billion
Founded
1968
5 Year Trend
+7.2%
Revenue
$51.5 billion
NASDAQ
HCA
* Ladders Estimates

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