•Risk Management - Identify and manage resident issues as they arise, and ensure
clinical risks are mitigated and immediate action taken on critical incidents in keeping
with regulatory requirements.
•Customer Service - By employing the customer service mindset, accept and respond
to feedback (complaints, recognition or suggestions) from residents, families,
vendors and team members with acknowledgement and empathy.
•Resident Care - Oversee resident assessment and care planning processes, ensuring
personalized care plans are developed and implemented based on resident
preferences.
•Collaborate - Participate actively and collaborate with the leadership team and liaise
with care staff, residents and families to deliver and optimize resident care.
•Improve - Implement quality improvement initiatives to enhance resident safety,
wellness and satisfaction, because we are relentless in our efforts to improve.
•Strategic planning – in support of the home level strategic priorities, develop the
operational plans with respect to clinical operations and staffing, which support and
enhance resident care.
•Community partnership - engage with vendors on quality initiatives and training
requirements, collaborate with community health partners for the betterment of
resident care
•Values Alignment - Uphold and promote the organization’s Mission, Vision and Values
and philosophy regarding ethics, morality, and integrity
Qualifications:
•Bachelor's degree in Nursing; Master's degree preferred.
•Current and unrestricted registration as a Registered Nurse with the applicable
Provincial licensing body is required.
•Minimum of 5 years of nursing experience, in addition to at least 2 years in a
leadership role in a long-term care facility or other health facility.
•Working knowledge of long-term care regulations, standards, and best practices.
•Demonstrated expertise in leadership, communication, and interpersonal skills.
•Ability to work collaboratively with interdisciplinary teams and build positive
relationships.
•Proven track record of implementing quality improvement initiatives and achieving
positive resident outcomes.
•Proficient in electronic health records (EHR) systems and other relevant technology
Core Competencies
•Business Knowledge
•Industry/Regulatory Knowledge
•Program Administration
•People Management
•Customer Service
•Priority Management
Attributes of an Effective Leader
•Strategy Development: Understands the organization’s strategy and sets priorities
to make it happen
•Self-Motivated and Results Driven: Takes ownership and holds themselves and
others responsible for delivering high-quality, timely, and cost-effective results
•Collaboration: Inspires a collaborative team environment and works effectively with
others with the ability to influence
•Effective Communication: Actively listens, seeking to understand all perspectives
and communicates with respect
•Problem Solving: Recognizes and takes ownership to resolve issues outside of clear
role mandate
•Builds High Performing Teams: Builds the capability of individuals and teams
through continuous feedback, coaching, and a commitment to learning and
development
•Data Analytics & Continuous Improvement: Uses data to identify and measure
performance and develop solutions to motivate improvement.
What Extendicare has to offer:
At Extendicare, we believe that working as a team creates an environment that allows us to
reach our potential. We value each employee, encourage equal opportunity for growth and
recognize achievement. As a valued member of our team, you can expect:
•Continuous mentorship, support for life-long learning and growth opportunities
•Opportunities for advancement and career growth within the organization
•A rewarding and meaningful work experience where you can enrich your life and the
lives of others through your work.
•Employee Family Assistance Program.
•Robust benefits package.
