Director of Care (DOC) - Full time - Pine Meadow Nursing Home

Extendicare

$85K — $100K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Nursing; Master's preferred
  • Current registration as a Registered Nurse
  • Minimum 5 years nursing experience, with 2 years in leadership
  • Knowledge of long-term care regulations and best practices
  • Strong leadership and communication skills
  • Ability to collaborate with interdisciplinary teams
  • Proven success in quality improvement initiatives

Responsibilities

  • Lead the resident care team and foster a positive work environment
  • Ensure education and training for all care staff
  • Manage financial aspects of the nursing department
  • Monitor compliance with healthcare regulations and standards
  • Identify and manage clinical risks and resident issues
  • Oversee personalized resident assessment and care planning
  • Implement quality improvement initiatives for resident safety
  • Collaborate with leadership and community partners

Benefits

  • Continuous mentorship and support for lifelong learning
  • Opportunities for advancement within the organization
  • Meaningful work experience enhancing lives
  • Employee Family Assistance Program
  • Robust benefits package
Full Job Description

Job Description

Key Outcomes:
• Serve as a strong advocate for resident safety and the ongoing improvement of quality care. 
• Attain high resident and family engagement as measured through Experience Survey Results, by caring for each person as we would our own family 
• Consistently meet or exceed all quality and clinical indicators for residents through the effective execution of required clinical programs. 
• Foster a positive culture and employee experience, driving an increase in overall employee engagement compared to the previous year. 
• Ensure adherence to regulatory compliance regarding resident plan of care, as well as organizational standards, policies, and procedures. 
 

Key Responsibilities:
• Cultivate - lead the resident care team, providing day-to-day guidance and fostering a positive work environment that encourages collaboration, accountability, drives high performance and ensures retention by delivering an exceptional employee experience. 
• Train - Ensure that all care staff receive the education required for the effective performance of their roles and promoting professional development. 
• Financial stewardship - Manage the care staff complement consistent with the Extendicare model of care that meets the provincial/legislated hours of care. Oversee the financial management, including assisting with budget preparation and variance analysis of the nursing department 
• Comply - Monitor and ensure compliance with all healthcare regulations, licensing requirements, accreditation standards and labour and employment standards, including timely investigations and consistent action planning. 

• Risk Management - Identify and manage resident issues as they arise, and ensure clinical risks are mitigated and immediate action taken on critical incidents in keeping with regulatory requirements.
• Customer Service - By employing the customer service mindset, accept and respond to feedback (complaints, recognition or suggestions) from residents, families, vendors and team members with acknowledgement and empathy. 
• Resident Care - Oversee resident assessment and care planning processes, ensuring personalized care plans are developed and implemented based on resident preferences. 
• Collaborate - Participate actively and collaborate with the leadership team and liaise with care staff, residents and families to deliver and optimize resident care. 
• Improve - Implement quality improvement initiatives to enhance resident safety, wellness and satisfaction, because we are relentless in our efforts to improve. 
• Strategic planning – in support of the home level strategic priorities, develop the operational plans with respect to clinical operations and staffing, which support and enhance resident care. 
• Community partnership - engage with vendors on quality initiatives and training requirements, collaborate with community health partners for the betterment of resident care 
• Values Alignment - Uphold and promote the organization’s Mission, Vision and Values and philosophy regarding ethics, morality, and integrity 

• Successful candidate will be required to share on-call responsibilities and may be required tofulfill charge nurse duties in the event of a shift vacancy emergency.

 

Qualifications:
• Bachelor's degree in Nursing; Master's degree preferred. 
• Current and unrestricted registration as a Registered Nurse with the applicable Provincial licensing body is required. 
• Minimum of 5 years of nursing experience, in addition to at least 2 years in a 
leadership role in a long-term care facility or other health facility. 
• Working knowledge of long-term care regulations, standards, and best practices. 
• Demonstrated expertise in leadership, communication, and interpersonal skills. 
• Ability to work collaboratively with interdisciplinary teams and build positive 
relationships. 
• Proven track record of implementing quality improvement initiatives and achieving positive resident outcomes. 
• Proficient in electronic health records (EHR) systems and other relevant technology 

Core Competencies  
• Business Knowledge 
• Industry/Regulatory Knowledge 
• Program Administration 
• People Management 
• Customer Service 
• Priority Management 
 

Attributes of an Effective Leader 
• Strategy Development: Understands the organization’s strategy and sets priorities to make it happen 
• Self-Motivated and Results Driven: Takes ownership and holds themselves and others responsible for delivering high-quality, timely, and cost-effective results 
• Collaboration: Inspires a collaborative team environment and works effectively with others with the ability to influence 
• Effective Communication: Actively listens, seeking to understand all perspectives and communicates with respect 
• Problem Solving: Recognizes and takes ownership to resolve issues outside of clear role mandate 
• Builds High Performing Teams: Builds the capability of individuals and teams 
through continuous feedback, coaching, and a commitment to learning and 
development 
• Data Analytics & Continuous Improvement: Uses data to identify and measure 
performance and develop solutions to motivate improvement. 
 

What Pine Meadow Nursing Home has to offer: 
At Pine Meadow, we believe that working as a team creates an environment that allows us to reach our potential. We value each employee, encourage equal opportunity for growth and recognize achievement. As a valued member of our team, you can expect: 
• Continuous mentorship, support for life-long learning and growth opportunities 
• Opportunities for advancement and career growth within the organization 
• A rewarding and meaningful work experience where you can enrich your life and the lives of others through your work. 
• Employee Family Assistance Program. 
• Robust benefits package. 
 

Time Type

Full time

Compensation Details

Compensation will be discussed during the recruiting process.

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