Director of Cage & Credit

Muckleshoot Casino

$171K *
Hospitality & Recreation
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • High School Diploma or equivalent required.
  • Degree in accounting or business management preferred, but extensive cage management experience may be considered.
  • Eight or more years of progressive experience in casino cage operations required.
  • Cage management and assistant management experience required.
  • Experience in casino credit management with approval authority required.

Responsibilities

  • Promote MCR's Mission, Vision, and Values.
  • Prepare and oversee operational budgets for Cage, Kiosk, and Credit.
  • Enforce policies and ensure compliance with regulations and controls.
  • Develop and maintain internal controls and standard operating procedures.
  • Coordinate with auditors from state and tribal agencies regarding cage operations.
  • Oversee casino systems related to Cage, Kiosk, and Credit operations.
  • Create and manage a casino credit program, ensuring integrity of financial transactions.

Benefits

  • Opportunity for ongoing training and development of team members.
  • Positive, teamwork-oriented work environment.
  • Ability to influence casino operations and guest experience.
  • Engagement with multiple departments and vendors.
  • Participation in strategic financial decision-making and budgeting processes.
Full Job Description
WHAT'LL DO

  • Practice, support and promote the Mission, Vision and Values of MCR.
  • Prepare Cage, Kiosk, and Credit Operating and Capital Budgets
  • Enforce policies and procedures, internal controls, NIGC, and Compact violations related to operations.
  • Develop, implement, and maintain Internal Controls, Standard Operating Procedures, and Instructions.
  • Meet and communicate with auditors both for the State and Tribal Gaming Agencies for all activities that involve Cage operations.
  • Build and Maintain the Casino system as related to Cage, Kiosk and Credit.
  • Develop, Design and Maintain Casino Credit program and Operations.
  • Knowledge of Fair Credit and Collection processes for casino receivables, required.
  • Maintain thorough knowledge of Title 31 regulations and assures that the Cage is in compliance.
  • Create a work environment that promotes teamwork, performance feedback, recognition, mutual respect, and team member satisfaction.
  • As the Director, Cage and Credit you shall ensure the integrity of all financial transactions.
  • Oversee and coordinate scheduling, leave requests, staffing and team meetings.
  • Schedule all Cage interviews, participate in the interviews and creates new hire packets for all new team members.
  • Prepare annual management evaluations for Cage Shift Managers.
  • Provide direction and timely counseling of all team members as needed.
  • Institute a program of ongoing training and development for all team members.
  • Update Training and Development phases as needed for all applicable positions.
  • Identify and develops team members to become future Supervisors and Shift Managers of the Cage.
  • Institute programs that optimize guest service.
  • Review and recommend business relationships with outside vendors for cash management services.
  • Investigates and take corrective action on discrepancies discovered in the operation of the Cage.
  • Responsible for optimizing the levels of cash used within MIC and arranges to send excess cash to the Casino's bank via armored carrier.
  • Oversee the maintenance of the currency, coin, chips, kiosk and all related Cage forms and documents.
  • Provide input into the research, development, evaluation and implementation of new products, services, technology, and processes to ensure the company's competitive position.
  • Oversee and approve payroll.
  • Attend training and classes as assigned, directed or mandatory.
  • Attend and participate in monthly finance meetings.
  • Communicates with all current vendors as well as possible future vendors.
  • Coordinate the scheduling of all Cage projects and upgrades.
  • Maintain an open line of Communication with all Department within MIC.
  • Create all Cage purchase orders.
  • Create, facilitate, and maintains a positive work environment.
  • Smile and engage Guests and Team members with a positive professional demeanor.
  • Perform other duties, as assigned, or directed.


WHAT YOU'LL BRING

  • High School Diploma or equivalent required.
  • College degree in accounting, business management or equivalent experience required. Extensive Cage Management experience (+5 years) may be considered in lieu of degree.
  • Eight or more years' casino cage progressive experience required.
  • Cage Management, Asst. Management experience required.
  • Casino Credit Management, including approval authority experience required.


HOW YOU'LL BE SUCCESSFUL

  • Demonstrate advanced knowledge and skill in developing departmental budgets, procedures, and team member policies.
  • Demonstrate strong ability to communicate in a highly effective manner. Read, write, and speak English fluently.
  • Demonstrate proven knowledge and complete understanding of all Cage operation regulations and internal controls, and proven skill using current updated Cage systems, processes, and software (i.e., CCT).
  • Demonstrate advanced skills using MS Office Suite applications.
  • Demonstrate advanced mathematical skills and acumen.
  • Demonstrate flexibility in work schedules to accommodate all team members.
  • Demonstrate advanced managerial skills.


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