Director of Building and Facilities

The Greater Boston Food Bank

$90K — $120K *
Real Estate & Construction
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or 10+ years in facility management preferred.
  • Serv Safe® and Food Defense Coordinator certification required; HAACP experience is a plus.
  • Strong leadership skills with a focus on conflict management and team building.
  • Experience in relationship building across business functions with excellent customer service.
  • Ability to obtain certification for material handling equipment.
  • Demonstrated digital competency across all Microsoft Office platforms.
  • Experience in creating and managing budgets.

Responsibilities

  • Manage a $3M annual budget and $1M capital budget.
  • Oversee maintenance of a 117K sq. ft. warehouse facility.
  • Develop and manage contracts for HVAC, life safety systems, and more.
  • Supervise and evaluate facilities staff and direct reports.
  • Ensure all building infrastructure systems are maintained and functional.
  • Conduct routine maintenance and ensure compliance with safety standards.
  • Manage building security and upgrade CCTV systems as needed.

Benefits

  • Full-time position with a stable work environment.
  • Opportunity to make a significant impact in community food distribution.
  • Engagement in strategic planning for facilities management.
  • Professional development opportunities in facility management best practices.
  • Exposure to advanced facility systems with LEED and AIB certifications.
Full Job Description
Job Title:

Director of Building and Facilities

Reports to:

Senior Director of Warehousing and Logistics

Supervisory Position:

Yes

Position Status:

Full Time

Travel Required:

No

Hybrid:

No

FLSA Classification:

Exempt

Safety Sensitive Position:

Yes

Position Summary

The Director of Building and Facilities assures that all GBFB staff and equipment are safe and secure. This role also maintains the long-term integrity of our 117,000-square-foot facility and its systems, which have LEED Silver and American Institute of Baking (AIB) certifications. The Director of Building and Facilities engages in strategic planning, develops tactical programs, organizes routine maintenance, maintains compliance, executes tasks, and manages the budget. Their goal is to maintain a clean and safe environment while minimizing costs. This position focuses on operations and supports our agency network in distributing food throughout the Eastern Massachusetts community.

Role & Responsibilities

  • Manage Annual Budget of $3M and Capital Budget expenditures up to $1M.
  • Maintenance of 117K sq. ft. operational warehouse
  • Development, bidding, and management of contracts for maintenance of our systems, including, but not limited to, HVAC / refrigeration systems, life safety systems, waste stream management, and electrical and alarm systems.
  • Accountable for developing the Facilities budget and ongoing monitoring, analysis, and reforecasting.
  • Manage, supervise, and evaluate direct reports and facilities supporting staff.
  • Accountable for building infrastructure, including all Electrical systems; Emergency power generation and transfer equipment; Fire, Security, and Refrigeration alarm systems; Card Access; IT Networking and Communications systems wiring; CCTV systems; Emergency Fire pumps and sprinkler systems; elevators and conveyors.
  • Routine maintenance, repairs, and PMs-work completed and documented safely, within budget, and on schedule. Ensure appropriate spare parts are on hand or readily available.
  • Manage building security, including management, maintenance, and upgrading CCTV surveillance equipment
  • Management and up-to-date maintenance of technical facility and infrastructure documentation, including engineering drawings, manufacturer/installer manuals, and documents.
  • Maintaining a complete set of "lay user" documentation and SOPs that define the parameters and responsibilities for operating and documenting the maintenance of our facility and infrastructure.
  • All other duties as assigned.


Skills & Qualifications

  • A bachelor's degree or over 10 years of experience in facility management within a fast-paced environment, along with proven skills in people management, is preferred.
  • Obtaining Serv Safe® and Food Defense Coordinator certification is a requirement. HAACP experience is a plus but not required.
  • Demonstrated leadership and management skills, including conflict management, coaching, mentoring, team building, and collaboration. Excellent organizational skills, strong prioritization skills, and irrefutable attention to detail.
  • Experience building and fostering relationships across business functions. Excellent customer service skills and a positive and instructive phone manner.
  • Ability to operate and obtain certification for material handling equipment.
  • Demonstrates the required digital competencies that result in the practical usage of the full range of digital technologies at GBFB.
  • Experience in creating and managing budgets.
  • Must have a valid driver's license and be able to produce a driving record from the Registry of Motor Vehicles and pass a pre-employment background check and drug test.
  • Digital competency, including demonstrating proficiency in Microsoft Office platforms (Word, Excel, PowerPoint, Outlook).


Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to work in an office environment.
  • Ability to sit for up to 3 hours at a time.
  • Ability to use hands for simple grasping and fine manipulations.
  • Ability to lift, carry, push, or pull between the weights of 50 to 100 pounds safely.
  • Ability to work bending, squatting, crawling, climbing, and reaching.
  • Ability to stand and walk intermittently for 6+ hours/day.
  • Ability to work within an open-air warehouse and office environment.
  • Ability to work in different temperatures for ambient, cooler, and frozen foods.
  • Willingness to learn to operate material handling equipment and obtain certification.
  • Ability to work with hand and powered equipment at heights up to 30' or more above the floor.
  • Ability to hear and work in an environment with noises typical in a warehouse environment, including horns, backup alarms, and flashing lights.


Work Location

  • Onsite: This role follows a fully in-person and on-site schedule. This means incumbents in this role will be required to work each workday from an assigned office work location, including GBFB headquarters (70 South Bay Ave) and possibly any other work-related sites.

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