Director of Banquets - Hotel Polaris

Terranea Resort

$80K — $95K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of leadership experience in a banquet role, preferably in a quality-focused environment.
  • Background in a AAA Four Diamond/Four Star hotel is highly desirable.
  • Relevant experience in managing upscale social events and weddings.
  • Exceptional organizational skills with a creative approach to workflow management.
  • Proficiency in Word, Excel, and PowerPoint; experience with payroll systems is a plus.
  • Strong customer service skills and orientation.

Responsibilities

  • Supervise and direct the banquet team, ensuring high service standards.
  • Manage daily operations, staffing, and training of banquet team members.
  • Conduct operational walk-throughs to ensure compliance with standards.
  • Oversee room setups and service based on guest expectations and event orders.
  • Respond to tasks assigned by the Senior Leadership Team.
  • Handle payment collections and billing for banquet events.
  • Develop productivity standards for food and beverage personnel.

Benefits

  • Comprehensive medical, dental, vision, life, and disability insurance.
  • Flexible spending accounts for healthcare and dependent care.
  • Participation in the Colorado Family and Medical Leave Insurance Program.
  • Access to an employee assistance program.
  • Paid time off and sick leave.
  • 401(k) plan with employer matching.
  • Complimentary meals for team members.
  • Free room nights at CoralTree-managed properties.
Full Job Description
Overview

 

 

 

Responsibilities
  • Supervise and direct the Banquet team including captains, servers, lead houseman, and houseman.
  • Manage the staffing, training, and day-to-day activities of the banquets team.
  • Walk-through and supervise the daily operations of the Banquet area to ensure compliance.
  • Ensure that rooms are setup and service delivery is conducted in accordance with the guest’s expectations and Banquet Event Orders.
  • Respond to any task assigned by Senior Leadership Team 
  • Responsible for collection of payment for banquet events and requisition of daily functions and billing.
  • Develop standards of productivity for food & beverage personnel within the department
  • Ensure proper departmental and inter-departmental communication is maintained.
  • Review all written communication to determine appropriate staffing levels, room/station assignments, buffet décor and enhancements as they relate to banquets and meeting room set-ups.
  • Responsible for maintaining a strong guest relationship and ensuring that all meeting specifications are communicated to and executed by all hotel operating departments making for a successful meeting experience for the meeting planner and attendees.  
  • Calculate and prepare the daily service charges and payroll ensuring accurate, prompt reporting to the Accounting Department.
  • Responsible for the appropriate and timely set up of all functions and meetings while maintaining standards of food, beverage, and meeting specifications.
Qualifications
  • Experienced with 5 or more years in a quality driven Banquet leadership position preferred.
  • Experience in a comparable AAA Four Diamond/Four Star hotel or higher is highly desired. 
  • Experience with high-end social function, elaborate weddings, and curated meetings preferred.
  • High level of organization, creative, and functional thought process with workflow required.
  • Excellent command of Word, Excel, PowerPoint required. Payroll Programs preferred.
  • Strong customer service orientation and skills.

 

As a valued member of the CoralTree team, you'll receive a comprehensive benefits package that includes:

  • Group medical, dental, vision, life, and disability benefits.
  • Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement.
  • Colorado Family and Medical Leave Insurance Program (FAMLI).
  • An employee assistance program.
  • Paid time off/sick time.
  • Participation in a 401(k) plan with a company match.
  • Complimentary team member meals.
  • Complimentary room nights at CoralTree Hospitality managed properties.

 

Join us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality.

 

Salary range: $80,000 - $95,000/yr.

 

Application deadline: This job posting will close on 8/31/2026 or until the position has been filled. 

 

#Li-onsite #hotelpolaris

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