We're searching for a Director, National Programs. Are you searching for new possibilities?

This leadership role is responsible for the planning, design, and management of programs and delegated authority agreements, ensuring sustainable growth, strong portfolio performance, and innovative market solutions. This is a hybrid position based out of our Surrey, BC head office, however we are open to consider candidates based outside of our current office locations.

Reporting to the Vice President, Delegated Underwriting Authority, you will play a critical role in expanding Westland's program portfolio. You will identify market opportunities, design specialized programs, and optimize existing agreements to deliver strong performance and long-term sustainability. Working closely with Underwriting, Broker Sales, Internal Business Development, Data & Analytics, and carrier partners, you will help position Westland as the broker of choice for delegated authority in Canada.

Expected Compensation: The expected hiring range for this role is $120,000 to $140,000 based on a 35-hour work week. Actual offered salary will depend on the successful candidate's qualifications and experience, as well as market conditions for the role, and internal equity.

Westland also offers a competitive annual short-term incentive program that enables employees to share in the rewards of the business and emphasizes the measures that are key to our success.

Westland is committed to continuous learning where employees can grow their potential and write the stories of their careers. Financial assistance is available for approved work-related training/development courses leading to certification, and programs that offer professional development, including seminars and conferences.

Westland currently manages more than $400 million in premium through delegated authority agreements. As these operations continue to evolve under a unified national strategy, the Director, National Programs will play a critical role in enabling continued portfolio expansion and strengthening Westland's position as a leader in delegated authority business across Canada.

Interested in learning more?

Why you'll love Westland:

• An open, flexible and welcoming workplace
• Plenty of opportunities to grow and learn
• Autonomy to drive your own success
• Be part of our inclusive culture, alongside an extraordinarily talented community of people with a wide variety of backgrounds
• A total rewards program that takes care of your financial, physical, and mental health
• Flexible paid Values Days to celebrate days important to you
• Paid Volunteer Days for employees as part of Amplifying Communities, a program to support causes that matter most to our employees and clients

Why we'll love You:

• 7+ years of experience in delegated authority, MGA, program management, or commercial insurance leadership
• Strong knowledge of the Canadian insurance market, insurance financials, portfolio performance, pricing, and profitability drivers
• Demonstrated success developing, implementing, optimizing, and managing insurance programs or delegated authority agreements
• Experience negotiating underwriting authority, capacity, and commercial terms with insurance carriers
• Post-secondary education in Business or a related field, with a CIP designation (or equivalent) preferred
• Excellent strategic thinking, communication, negotiation, analytical, and decision-making skills with strong business acumen
• Highly self-directed and collaborative, with strong organizational skills, attention to detail, and the ability to manage multiple priorities

Once here, you'll:

• Lead the full lifecycle management of delegated authority agreements and programs, including product development, market positioning, implementation, optimization, and performance management
• Identify opportunities to grow Westland's delegated authority portfolio while improving profitability and ensuring long-term sustainability
• Partner with Broker Sales, Internal Business Development, Underwriting, and carrier partners to deliver competitive, growth-focused solutions
• Identify underserved market segments and develop specialized programs (coverages, pricing, and service models) that differentiate Westland in the market
• Own the business case, budgets, timelines, go-to-market strategy, and successful launch execution of new programs and products
• Collaborate with Data & Analytics and IT teams to enhance reporting, technology solutions, and data-driven decision-making
• Evaluate programs against market trends to refine coverage, pricing, and delivery, ensuring ongoing competitiveness and relevance
• Monitor portfolio quality, performance, and sustainability, ensuring alignment with carrier expectations

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Want to get to know each other better? Send your resume our way.

You belong here
We strive to be much more than a great place to work. Here, you join a collective of incredibly vibrant, purpose driven, and open-minded people. Every day, Westland proves that building a great business means taking care of communities, clients, and each other with equal commitment. You will be supported and respected for who you are and for the voice you add to the conversation.

At Westland, you will feel the power of community.