Director | Medical Imaging Operations

Interior Health Authority

$118K — $170K *
Hospitals & Medical Centers
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Post-graduate training in business, leadership, or health administration; Master's preferred.
  • 7-10 years of clinical experience in health authority MI services, with 5 years in a supervisory role.
  • Proven leadership and staff management skills.
  • Strong communication abilities with all organizational levels.
  • Experience in managing change according to MI service goals.

Responsibilities

  • Develop and implement goals and policies for MI services aligned with strategic plans.
  • Plan and coordinate the delivery of MI services based on clinical and operational needs.
  • Collaborate with clinical staff to enhance imaging services and patient programs.
  • Initiate new programs and improve services for optimal quality delivery.
  • Recruit, guide, and evaluate MI staff, fostering their development and training.

Benefits

  • Promotes a healthy work environment with safety programs.
  • Access to continuous quality improvement initiatives.
  • Opportunities for professional development and mentorship.
Full Job Description
Position Summary
How will you create an impact :

The Director, Medical Imaging (MI) Operations functions as a leader, mentor, and change agent, and is responsible for the planning, coordination, implementation, evaluation, monitoring, and strategic initiatives of MI Services within the assigned health service area in accordance with IH MI recognized standards, policies, and objectives. The Director consults with sites on the acquisition and management of human and physical resources, including hiring, performance management, disciplining, and termination of employees as appropriate, and the development of appropriate policy and procedures, goals, objectives, and standards. The Director maintains safe and effective service delivery in a cost-effective manner. The Director ensures continuous improvement of quality, efficiency and effectiveness of MI services throughout the assigned area. In consultation with the Program Director, MI Medical Director, MI Services, Clinical Operations, and other partners, this position leads MI strategic and tactical planning and provides recommendations, advice, and council to clinical and medical leaders regarding MI services.

What will you work on :
• Develops and implements goals, objectives, standards, policies, and procedures for Medical Imaging (MI) services that support the assigned area's short- and long-term strategic plans.
• Manages MI services by planning, coordinating, monitoring, implementing, and evaluating all aspects of services based on the clinical and operational needs throughout the assigned area.
• Collaborates with medical and clinical staff in developing responsible, high quality imaging services and patient care programs.
• Plans, promotes, and implements new programs, service innovations, and improvements to existing programs to ensure the delivery of the highest quality of service possible within existing resources.
• Manages assigned area MI staff by performing duties such as recruiting, hiring, disciplining, and termination as required. Provides mentoring and coaching to MI Practice Leaders as required. Completes performance evaluations and prepares staff development and training plans.
• Participates in labour relations activities as required. Interprets collective agreements and legislation in consultation with Human Resources.
• In collaboration with MI Practice Leaders, develops a human resources plan for the program consistent with the organization's mission and strategic plan; determines required skill mix and staff complement and ensures job descriptions and classification levels reflect structure. Plans, organizes, and implements recruitment, retention, and succession planning activities to maintain appropriate resources.
• Plans, organizes, and monitors the workload of the MI Service in the assigned area to ensure efficient patient care. Advises on the allocation of resources and service modalities.
• Manages financial resources by preparing the budget for approval, monitoring the budget, identifying variances, and taking corrective action required in order to maintain fiscal responsibility and accountability.
• Develops and submits ongoing capital expenditure plans to ensure the service is supported by appropriate technology, patient care space, and equipment.
• Promotes and supports quality programs and quality improvement initiatives for MI Services.
• Promotes and participates in risk management and occupational health and safety programs for MI services. Coordinates risk management activities within the assigned area ensuring programs are in place to monitor the quality of service, identify potential areas of risk, and take corrective action.
• Initiates and coordinates the compilation of MI service statistics. Submits statistics as required.
• Performs a minimum of one visit to each assigned MI site annually.
• Represents the department on multidisciplinary committees and at external events such as conferences, recruitment events, provincial advisory groups, and IH planning groups.
• In alignment with IH's Occupational Health & Safety Program, maintain a healthy and safe work environment through complying with and implementing applicable Occupational Health and Safety Regulation, responding to requests from WSBC, identifying hazards and communicating risks, ensuring compliance with employee training, conducting effective incident investigations and implementing required corrective actions.
• Performs other related duties as assigned.

Qualfications
Education, Training, and Experience
• Post-graduate training in business, leadership, or health administration. A Master's degree in Health Services Management, Leadership, or another related field is preferred. Graduation from an approved Medical Imaging training program is preferred.
• Seven to ten years of clinical experience working in health authority MI services, with at least five years of supervisory and management experience.
• Or an equivalent combination of education, training, and experience.

Skills and Abilities
• Demonstrated ability to lead, plan, organize, manage, and supervise staff.
• Demonstrated ability to communicate effectively, both verbally and in writing, with all levels of management and staff.
• Demonstrated ability to guide individuals towards the vision of IH and Medical Imaging Services while fostering teamwork and commitment to excellence.
• Demonstrated ability to effectively manage and support change in accordance with Medical Imaging Service goals.
• Demonstrated ability to identify variances and implement strategies that lead to desired outcomes.
• Must demonstrate a high degree of skill in negotiating, problem solving, conflict management, and communication.
• Demonstrated ability to establish and maintain effective working relationship with superiors, medical staff, colleagues, patients, and the public.
• Demonstrated ability to work under pressure with frequent interruptions and time constraints.
• Demonstrated ability to plan, implement, and manage projects.
• Physical ability to carry out the duties of the position.
• A valid BC Driver's License and the ability to travel.

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