Summary of Position

The Director, Marketing PMO is a senior leadership role responsible for defining, scaling, and continuously improving the marketing project management operating model across the Marketing organization. This role oversees the planning and delivery of a high-volume portfolio of marketing initiatives supporting both B2C and B2B teams, spanning strategy development through execution, measurement, and optimization.

The organization operates in a complex, fast-paced environment with significant campaign volume across channels, teams, and stakeholders. The Director, Marketing PMO brings structure, discipline, and clarity to how work is planned and delivered, reducing duplication and rework while improving speed, predictability, and quality.

This is a transformation-focused role. The Director will evolve the Marketing PMO into a best-in-class center of excellence, modernizing ways of working, strengthening governance and documentation, and leveraging technology to enable scalable and consistent delivery. The role combines strategic leadership with hands-on operational ownership and people leadership.

***This is a remote position, with a preference for candidates located in the Dallas, Chicago, or New York City areas to support occasional in-person collaboration.***

Essential Duties and Responsibilities
PMO Strategy and Operating Model

• Define and own the Marketing PMO operating model across the full campaign lifecycle, from intake and planning through execution, measurement, and retrospective
• Design scalable, repeatable delivery frameworks appropriate for a high-volume marketing environment
• Establish standards, governance, documentation, and planning practices that improve efficiency and reduce rework
• Build and mature the PMO as a center of excellence for marketing delivery

Campaign Delivery and Cross-Functional Partnership

• Oversee delivery across an integrated multi-channel mix including email, digital, web, paid media, direct mail, and omnichannel initiatives
• Partner closely with Marketing, Creative, Automation, Analytics, Product, Legal, and external vendors to ensure clarity of scope, timelines, priorities, and dependencies
• Drive stronger front-end prioritization and capacity planning to support predictable delivery

Team Leadership and Culture

• Lead, coach, and develop a team of project managers and resource managers supporting marketing initiatives
• Establish clear expectations, performance standards, and professional development paths
• Serve as a culture leader for the Argentina-based team, enabling effective collaboration with US-based stakeholders

Measurement and Continuous Improvement

• Define and monitor delivery performance metrics including speed to market, throughput, delivery predictability, capacity utilization, and quality
• Use performance insights and retrospectives to drive continuous improvement in planning and execution

Work Management and Technology Enablement

• Serve as executive owner and subject-matter expert for Adobe Workfront, the marketing work management system of record
• Ensure strong governance, adoption, and best-practice usage across marketing teams
• Maintain working knowledge of tools supporting marketing delivery, including Jira, Microsoft 365 (including Copilot), Adobe Experience Manager and Assets, Marketo, Salesforce Marketing Cloud, and content collaboration platforms
• Identify opportunities to apply automation and AI-enabled capabilities to improve planning, forecasting, and delivery

Supervisory Responsibilities

Yes

Required Qualifications

• 10+ years of experience in marketing project, program, or PMO leadership within complex organizations
• Proven experience leading and scaling project and resource management teams
• Deep hands-on experience with Adobe Workfront as a work management platform
• Experience delivering integrated, multi-channel marketing initiatives
• Demonstrated ability to operate strategically while maintaining operational accountability
• Experience leading an internationally based team in a fully remote environment
• Strong written and verbal communication skills in English

Preferred Qualifications

• Experience supporting both B2C and B2B marketing organizations
• Prior leadership during PMO, operational, or process transformation initiatives
• Experience working with globally distributed teams
• Exposure to AI-enabled delivery or work management capabilities
• Proficiency in Spanish for business

The base salary range for this position is $155,000 - $170,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2026. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions.

We follow a Flexible Vacation Policy, intended for rest, relaxation, and personal time. All time off must be approved by your manager prior to use. You will also receive 80 hours of Paid Sick, Safe, and Caregiver Leave annually. This applies to full-time positions only. If you are applying for a part-time role, your recruiter can provide additional details.