Director, Marketing Operations

Runpod Inc

$200K — $250K *
US-AnywhereRemote in United States
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years in marketing operations or related roles, ideally in B2B SaaS or developer tools
  • Deep expertise with HubSpot and Salesforce is essential
  • Strong analytical skills with experience in defining metrics and data quality
  • Hands-on experience with campaign tracking, automation, and CRM systems
  • Ability to collaborate effectively with cross-functional teams
  • Clear documentation skills to streamline processes and reporting
  • Comfortable in a fast-paced and ambiguous environment

Responsibilities

  • Develop marketing operations strategy and execute across key platforms
  • Manage campaign workflows for various marketing initiatives
  • Generate funnel reporting to assess marketing effectiveness
  • Oversee lead routing, scoring, and lifecycle automation processes
  • Conduct regular marketing performance reviews and prepare reports for leadership
  • Establish cross-functional processes ensuring actionable metrics
  • Implement QA processes for campaign tracking and data integrity

Benefits

  • Competitive base pay
  • Meaningful equity in a fast-growing company
  • Generous medical, dental & vision plans
  • Flexible PTO policy
  • Remote-first work environment
  • $1,200 Home Office & Equipment Stipend
  • Opportunity to work on the cutting edge of AI infrastructure with a passionate team
Full Job Description
Runpod is hiring a Director of Marketing Operations to build and own the operating system behind our marketing motion. This role reports to Dan Stotts, Head of Marketing, and will be responsible for the systems, data, attribution, campaign operations, lifecycle infrastructure, and reporting that help the marketing team scale with discipline.

This is a hands-on director role. You will set the architecture, fix the messy parts, partner across RevOps, Sales, Finance, Product, and Data, and create the workflows that let marketing move quickly without losing measurement quality.

Your Impact:
  • Marketing funnel reporting is trusted by Marketing, RevOps, Sales, and Finance.
  • Campaigns launch with clean tracking, clear ownership, and reliable post-campaign measurement.
  • PQL, MQL, lifecycle, and source attribution definitions are documented, monitored, and used consistently.
  • Dan and leadership can see what is working, what is blocked, and where investment should shift without ad hoc reconciliation.
  • Marketing spends less time manually stitching together data and more time acting on it.

Responsibilities:
  • Marketing operations strategy, roadmap, and day-to-day execution across HubSpot, Salesforce, Webflow, analytics, attribution, automation, and reporting systems.
  • Campaign operations workflows for launches, events, partner programs, lifecycle campaigns, paid programs, and content distribution.
  • Funnel reporting across self-serve, PQL, MQL, sales handoff, pipeline, and revenue influence.
  • Lead routing, scoring, segmentation, lifecycle automation, source attribution, and data quality processes.
  • Weekly and monthly marketing operating reviews, including dashboards, performance readouts, and decision-ready reporting for leadership.
  • Cross-functional operating rhythm with RevOps, Sales, Finance, Product, and Data so marketing metrics are trusted and actionable.
  • QA processes for campaign tracking, forms, landing pages, UTMs, CRM fields, lifecycle workflows, and handoff rules.
  • Documentation for definitions, workflows, attribution logic, launch checklists, and source-of-truth reporting.

Requirements:
  • 7+ years in marketing operations, revenue operations, growth operations, or a closely related role at a B2B SaaS, developer tools, infrastructure, or PLG company.
  • Deep experience with HubSpot and Salesforce, plus strong working knowledge of lifecycle automation, CRM hygiene, lead routing, attribution, campaign operations, and funnel reporting.
  • Strong analytical judgment. You can define metrics, spot data quality issues, explain tradeoffs, and build reporting that survives executive scrutiny.
  • Hands-on systems operator. You can design the process and also get into fields, workflows, dashboards, forms, UTMs, sync issues, and QA details.
  • Strong cross-functional partner for RevOps, Sales, Finance, Product, Data, and Marketing.
  • Clear writing and documentation habits. You make processes easier to run after you touch them.
  • Comfort operating in a fast-moving, high-ambiguity environment where systems need to be built while the business is scaling.
  • Successful completion of a background check

Preferred:
  • Experience in developer-first PLG, AI infrastructure, cloud infrastructure, data platforms, dev tools, or technical SaaS.
  • Experience connecting self-serve product usage to lifecycle marketing, PQL scoring, sales handoff, and pipeline reporting.
  • Experience with product analytics or warehouse-backed reporting tools such as PostHog, Segment, Snowflake, BigQuery, Looker, Tableau, or similar.
  • Experience building marketing operating cadences for a Series A or growth-stage company.

What You'll Receive:
  • The competitive base pay for this position ranges from $200,000 - $250,000 USD. This salary range may be inclusive of several career levels at Runpod and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and location
  • Meaningful equity in a fast-growing company- everyone on the team receives stock options - your impact drives our growth, and you share in the upside.
  • Generous medical, dental & vision plans
  • Flexible PTO- take the time you need to recharge
  • Most roles are remote work first with an inclusive, collaborative teams utilizing slack as the main form of internal communication
  • Join a passionate team on the cutting edge of AI infrastructure - where culture, learning, and ownership are at the heart of how we scale.
  • $1,200 Home Office & Equipment Stipend-We set you up for success from day one with gear and support to create your ideal workspace

Similar Jobs

More Jobs at Runpod Inc

More Enterprise Technology Jobs

Find similar Director, Marketing Operations jobs: