Director, Marketing Operations

Kenect

$110K — $130K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years in Marketing Operations or Revenue Operations, focusing on systems ownership and process management.
  • Deep expertise in HubSpot or similar platforms, with a strong grasp of architecture and reporting.
  • Experience in building robust attribution models connected to both Marketing activities and revenue generation.
  • Strong collaboration skills with Sales to ensure alignment and shared processes throughout the funnel.
  • Ability to develop infrastructure from scratch, including creating standards and documentation to support scalability.
  • Strong technical skills combined with business acumen to translate data insights into actionable strategies.

Responsibilities

  • Own and manage HubSpot architecture, workflows, and integrations within the marketing tech stack.
  • Define lead and pipeline stages in collaboration with Sales and Revenue Operations, ensuring consistent adherence to standards.
  • Build trusted attribution and reporting systems that connect Marketing activities to revenue streams.
  • Oversee campaign operations to maintain structure and accuracy across all marketing efforts.
  • Ensure high data quality through systematic processes for enrichment, deduplication, and hygiene.
  • Evaluate and optimize marketing tech tools, recommending new technologies that enhance performance.
  • Develop forecasting models to provide visibility into pipeline and revenue performance throughout the quarter.
  • Establish scalable governance for Marketing Operations, including naming conventions and documentation.

Benefits

  • Health, Dental, Vision, Life & Disability Insurance
  • Your birthday is a paid day off
  • Onsite gym
  • Breakroom full of snacks and drinks
  • Convenient location next to freeway entrance/exit
Full Job Description
About This Role

Kenect is seeking a Marketing Operations leader to own the systems, data, and reporting infrastructure that powers our Marketing organization. This role will be responsible for ensuring our marketing technology and processes give the team accurate, actionable data from the first touch through pipeline and revenue.

HubSpot is our primary marketing platform, and you will own how it is architected and managed - including lead routing, lifecycle stages, workflows, data quality, and the connection between Marketing, Sales and Business Development. You'll build the reporting and measurement framework that helps us understand not simply what Marketing is doing, but how those efforts are contributing to pipeline and revenue.

A meaningful portion of Kenect's pipeline also comes through manufacturer partnerships and co-op-funded programs, adding another layer of complexity to our attribution model. You'll build the structure needed to understand performance at multiple levels-including which campaign generated the opportunity, which partner and dealer were involved, and which co-op fund supported the investment.

This is more than a systems administration role. You'll help create the operational foundation Marketing uses to make decisions, giving leaders clear visibility into funnel performance, attribution, investment, and revenue impact while continually improving the systems and processes behind it.

What You Will Be Doing
  • Own HubSpot end to end, including architecture, data model, lifecycle stages, workflows, automation, and integrations across the broader marketing technology stack.
  • Define and maintain lead and pipeline stages in partnership with Sales, BusApps (Business Applications), and Revenue Operations, creating clear standards for how leads move through the funnel and ensuring those standards are consistently followed.
  • Build attribution and reporting that leadership can trust, connecting Marketing activity to pipeline and revenue while accounting for the additional complexity of partner- and co-op-sourced opportunities.
  • Own campaign operations across Marketing, supporting Paid Media, Demand Generation, Content, and Events to ensure campaigns are properly structured, tracked, tested, and launched accurately and on time.
  • Own marketing data quality, including enrichment, deduplication, list hygiene, and the processes and controls needed to keep data accurate over time.
  • Manage and optimize the marketing technology stack, evaluating what we use, identifying opportunities to consolidate or eliminate tools, and making recommendations on where new technology can improve performance or efficiency.
  • Build forecasting and pacing models alongside Operations partners, giving Marketing and leadership visibility throughout the quarter into performance against pipeline and revenue targets - not just after the quarter ends.
  • Establish scalable Marketing Operations governance, including naming conventions, UTM standards, campaign setup, request intake, and documentation that creates consistency across the organization and can scale with the business.

Skills & Qualifications
  • 6+ years of experience in Marketing Operations or Revenue Operations, with meaningful ownership of the systems and processes behind the work-not simply experience using them.
  • Deep expertise in HubSpot or a comparable platform, with the technical knowledge and confidence to serve as the internal authority on architecture, workflows, lifecycle stages, integrations, and reporting.
  • Proven experience building attribution models and reporting that can stand up to scrutiny from Revenue, Finance, and executive leadership and clearly connect Marketing activity to pipeline and revenue.
  • A strong partnership mindset with Sales. You know how to work alongside Sales and Revenue Operations to solve problems, establish shared processes, and create alignment around the funnel.
  • Comfort building from a blank page. There isn't an established playbook to inherit, so you're energized by creating the structure, standards, documentation, and processes that Marketing needs to scale.
  • A strong combination of technical depth and business judgment. You understand the systems and the data, but you also know how to translate them into insights and recommendations that help the business make better decisions.

Our Company Values We Hope You Showcase
  • Unwavering Customer Obsession
  • See it, Solve it, Get it Done
  • Build, Adapt, Win

What Kenect Offers!
  • Health, Dental, Vision, Life & Disability Insurance
  • Your birthday is a paid day off
  • Onsite gym
  • Breakroom full of snacks and drinks
  • Convenient location next to freeway entrance/exit

We believe in hiring self-motivated team members who can run alongside us without needing to be "managed" along the way. Yes, we have managers and 1:1s. Yes, we believe in giving open two-way feedback. We also believe in having team members that can run without the daily guidance that some companies prefer.

Similar Jobs

More Jobs at Kenect

More Business Services Jobs

  • Vice President, Sales & Service
    $150K — $250K + $30K bonus + equity, medical, dental, vision, life, std/ltd *
    Southern Dock Products / DuraServ
    Memphis, TN 38109 (Shelby County)
  • Vice President, Sales & Service
    $150K — $250K + $30K bonus + equity, medical, dental, vision, life, std/ltd, auto allowance, *
    Just Rite Equipment / DuraServ
    South Windsor, CT 06074 (Capitol County)
  • Vice President, Service & Sales
    $200K — $500K++ $30K bonus + equity, medical, dental, vision, life, std/ltd, auto allowance, *
    Casco Dock & Door / DuraServ
    West Sacramento, CA 95691 (Yolo County)
  • Director of Business Development
    $130K — $150K *
    Warren Whitney
    Richmond, VA 23226 (Henrico County)
  • Risk Manager
    $130K — $140K *
    Cal State Long Beach
    Long Beach, CA 90802 (Los Angeles County)

Find similar Director, Marketing Operations jobs: