Global Payments

Director, Issues Management

Global Payments$130K — $160K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Significant experience in enterprise risk, compliance, governance or operational risk programs
  • Successful track record influencing senior leaders to drive risk-based decisions
  • In-depth knowledge of regulatory compliance and risk management frameworks
  • Strong analytical skills to translate data into actionable business recommendations
  • Proven ability to lead and develop high-performing teams

Responsibilities

  • Lead the evolution of risk and compliance programs
  • Shape risk-informed decision-making across the business
  • Strengthen operational resilience and business continuity
  • Champion a culture of accountability and ethical conduct
  • Drive continuous improvement across risk and audit processes

Benefits

  • Join a global team with industry-leading talent
  • Opportunities for professional growth and learning
  • Inclusive culture that values collaboration
  • Empowerment to make impactful decisions
  • Dynamic opportunities in a rapidly evolving company
Full Job Description
Make your mark at one of the biggest names in payments. We're looking for a Director, Risk & Compliance to join our ever-evolving Risk & Compliance Team and help shape the future of global commerce. In this role, you will drive the strategies, frameworks and governance that protect our business, clients and partners while enabling sustainable growth across a complex global payments landscape. Your leadership will help strengthen compliance, operational resilience and risk management practices, ensuring Global Payments continues to innovate with confidence and integrity. Working with senior leaders across the organization, you will influence critical business decisions, identify emerging risks and opportunities, and help create a secure, compliant and resilient foundation that supports our mission to power commerce worldwide.
What you'll own
  • Lead the evolution of enterprise risk and compliance programs, ensuring the organization remains resilient, compliant and well-positioned to navigate regulatory change while supporting strategic business growth.
  • Shape risk-informed decision-making across the business, delivering insights, governance reporting and recommendations that help executives balance opportunity, risk and long-term value creation.
  • Strengthen operational resilience and business continuity capabilities, driving preparedness strategies that minimize disruption, protect clients and safeguard business performance during critical events.
  • Champion a culture of accountability and ethical conduct, influencing leaders and teams to proactively manage risk, maintain regulatory compliance and uphold the highest standards of integrity.
  • Drive continuous improvement across risk, audit and assurance processes, identifying emerging threats, closing control gaps and enhancing organizational effectiveness to protect our people, assets and reputation.
What you'll bring
  • Significant experience leading enterprise risk, compliance, governance or operational risk programs within a complex, highly regulated organization.
  • Proven success influencing senior leaders and stakeholders to drive risk-based decisions, strengthen controls and deliver measurable business outcomes.
  • Deep knowledge of regulatory compliance, risk management frameworks, audit practices and business continuity principles.
  • Strong analytical and strategic thinking skills, with the ability to translate complex data, risks and regulatory requirements into actionable business recommendations.
  • Demonstrated ability to lead, develop and empower high-performing teams while fostering a culture of ownership, accountability and continuous improvement.
It's a bonus if you have
  • Experience within the payments, financial services or technology industries.
  • Advanced degree in a related field or relevant professional risk, compliance or governance certification.
  • Track record of leading enterprise-wide transformation initiatives that enhanced compliance effectiveness, operational resilience or risk maturity.
About the team

Our inclusive and global teams win together every day. We're proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections - it's unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.
What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We're curious and innovative - always finding better ways to deliver impact. We empower each other to make decisions, and it's our passion that drives excellence in everything we set out to do.

Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.

About Global Payments

Global Payments (NYSE: GPN) is a transaction processors and offers worldwide electronic transaction processing services through their high speed, robust electronic information networks. These networks process billions of business and consumer payment card and money transfer transactions annually for customers in the United States, Canada, Europe and Latin America. Global Payments also provides business-to-business payment card and processing services, such as money transfer, cash management, financial electronic data interchange, management information and reporting services.

Global Payments Careers

Join the dynamic team at Global Payments, a leader in payment technology services worldwide. As a pivotal player in the financial technology sector, Global Payments offers unparalleled job opportunities that propel your career forward through innovation and leadership.

Work You’ll Do

At Global Payments, you’ll engage in meaningful work that directly impacts global commerce. Our team is dedicated to redefining how money moves around the world, and by joining us, you’ll contribute to a secure, seamless payment experience for businesses and consumers alike.

Empower Your Professional Growth

Global Payments is not just a company; it's a vibrant community where career growth is fostered through comprehensive leadership and diversity training programs. We believe in nurturing the skills of our employees with advanced training and ample networking opportunities, ensuring every team member can achieve their career aspirations.

Innovate with Us

Innovation is at the heart of Global Payments. Our employees are encouraged to think big and create solutions that influence the industry. With a culture that thrives on new ideas, we provide the tools and freedom necessary for professional breakthroughs.

Join Our Inclusive Team

Diversity and inclusion are the foundations of our corporate culture. At Global Payments, we celebrate diverse perspectives and believe they contribute to our success. We are committed to creating an inclusive environment where all team members, regardless of their background, can thrive.

Explore Job Opportunities and Internships

Whether you’re a seasoned professional looking for your next challenge or a recent graduate eager to start your career, Global Payments has a position for you. From full-time positions to internships, our hiring process is designed to find not just the right skills but also the right fit for our culture.

Benefits That Work For You

Our employees enjoy a range of benefits designed to support their physical, financial, and emotional well-being. From health insurance to retirement plans, and flexible working conditions, we ensure our team is equipped to succeed both at work and in life.

Stay Connected

Stay up-to-date with the latest from Global Payments: - **Explore Careers**: Discover the various career paths available at Global Payments. From technology to customer support, find the role that best suits your skills and passions. - **Prepare for Your Interview**: Gain insights into our interview process and find tips on how to prepare your resume to stand out. - **Learn and Develop**: Find out more about our commitment to employee development and how we support your professional growth through continuous learning and opportunities.

Join Our Team

Search open positions that match your skills and interest. We look for passionate, curious, creative, and solution-driven team players. Ready to start your journey with Global Payments? Explore our job opportunities and find out how your expertise can help shape the future of global payments.

Keep Up to Date

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Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. See what exciting and rewarding opportunities await at Global Payments. Join Global Payments and be part of a team that values growth, leadership, and innovation. Together, we can redefine the future of global transactions.
Learn more about Global Payments
Size
25,000 employees
Market Cap
$25.8 billion
Industry
Net Income
$584.5 million
Founded
1967
5 Year Trend
+31.1%
Revenue
$7.4 billion
NASDAQ

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