Position Details

Classification Information

Unit

Job Status

FLSA

Position Information

Position Title
DIRECTOR - INSTITUTIONAL RESEARCH

Reports To
Director

Faculty Discipline
N/A - Not Applicable

Faculty is eligible for Tenure Track?

Funding Source

Functions and Responsibilities

Job Summary

Under the supervision of the Executive Director of Institutional Effectiveness, Planning, and Assessment, the Director Institutional Research is responsible for the analysis and reporting of institutional data for both external mandated reporting and internal research to support decision-making.

Compensation: This position offers a competitive starting rate ranging from $80,000 - $85,000.

Supervisory Role

Oral and written instructions are received from the Executive Director of Institutional Effectiveness, Planning, and Assessment. Director - Institutional Research may supervise professional staff, support staff and student workers.

Duties & Responsibilities

1. Serve as the College's IPEDS Keyholder to fulfill Federal reporting requirements and as the State SURE Coordinator to fulfill State reporting requirements.
2. Coordinate and manage other external reporting requirements such as the Middle States
3. Annual Institutional Update (AIU), VEDS file, and Institutional Profile Report.
4. Utilize business intelligence tools and data visualization techniques to develop and maintain dynamic, online, interactive dashboards for both internal and external (public) use.
5. Develop and disseminate weekly reporting dashboards such as a year - over-year admissions dashboard, a year-over-year enrollment dashboard, and a student credit hour budget dashboard.
6. Serve as the Tableau administrator and provide appropriate training to stakeholders.
7. Work with the Executive Director to expand the Office's analytic capacity by leveraging alternate data sources such as assessment data, survey data, and labor/earnings data.
8. Work with the Executive Director, Enrollment Management, and Academic Affairs leadership to develop dashboards to aid in enrollment and retention efforts.
9. Work with the Executive Director and Information Technology to develop and maintain an effective data infrastructure including daily data extracts, census files, data warehouses, and data dictionaries. Conduct analytics on prescribed research questions to support internal decision-making.
10. Fulfill ad-hoc data requests to support educational research, professional and institutional accreditation efforts, grant support, and other strategic institutional initiatives.
11. Support the student learning assessment initiatives such as General Education Assessment and Program Assessment within the Office, by providing data support to the Research Coordinator, and Senior Assessment Coordinator.
12. Contribute to institutional assessment initiatives by providing data support to the Research Coordinator and Senior Assessment Coordinator for an annual cycle of student and employee surveys, including the use of the National Student Clearinghouse StudentTracker system.
13. Support other evaluation and assessment initiatives such as the Student Evaluations of Faculty, the Community College Survey of Student Engagement (CCSSE), and the Comprehensive Local Needs Assessment (CLNA).
14. Provide leadership to institutional committee assignments such as the Data Governance Committee and the Institutional Review Board.
15. Represent the College on external committee assignments such as the N]CCC Institutional Research Affinity Group and the N]CCC Assessment Affinity Group.
16. Handle and/or manage sensitive information and strict confidentiality must be adhered to at all times.
17. Maintain strict confidentiality and security of student, staff, and client records.
18. Prepare routine, special and ancillary reports as required.
19. Perform other related duties as required.

Physical Requirements

The physical demands described here are representative of those that must be
met by an employee to successfully perform the essential responsibilities and
functions of the job and are not meant to be all inclusive. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential responsibilities and functions of the job.
Unless reasonable accommodations can be made, while performing this job the staff member shall:
• Use strength to lift items needed to perform the functions of the job.
• Sit, stand and walk/move from place to place for required periods of
time.
• Move between buildings.
• Speak and hear, communicate using telephone and/or walkie talkie.
• Use close vision, color vision, peripheral vision and depth perception
along with the ability to focus vision.
• Communicate effectively in English, using proper grammar and
vocabulary.
• Reach with hands and arms and use hands and fingers to handle
objects and operate tools, including but not limited to, computers,
keyboards, telephones, calculators, and controls.
• Bend, twist, climb, push, pull, and lift.

Additional Requirements

Minimum Qualifications

Experience (number of years), Knowledge and/or Abilities

1. Master's degree.
2. Experience as an IPEDS Keyholder.
3. Experience serving as a Tableau developer and administrator.
4. Experience working effectively with diverse academic, staff and student populations as well as external constituents.
5. Research experience in higher education, preferably at the community college level.
6. Proficient in a statistical programming language, preferably SAS, SQL, or SPSS.
7. Experience in navigating and data mining complex databases.
8. Excellent interpersonal skills.
9. Excellent organizational and analytical skills.
10. Ability to communicate effectively, orally and in writing.
11. Ability to work in a multi-cultural environment.

Education Requirements
Master's Degree

Licenses and Certifications (including e.g., CPR, first aid, driver's license, etc.)

Preferred Qualifications

Experience (number of years), Knowledge and/or Abilities

1. Master's degree in Educational Research~ Applied Mathematics, or related area.
2. Strong organizational skills and demonstrated ability to plan, develop, and implement major operational activities.
3. Strong quantitative and statistical modeling skills.
4. Experience as an NJ SURE Coordinator.
5. Experience using online survey platforms such as Qualtrics.
6. Experience using the National Student Clearinghouse StudentTracker system.

Education Requirements
Master's Degree

Licenses and Certifications (including e.g., CPR, first aid, driver's license, etc.)