Wave

Director, Inside Plant (ISP)

Wave$135K — $240K *
Telecommunications & Hardware
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in engineering or related field, or equivalent experience
  • 10+ years of engineering experience
  • 8+ years of management experience
  • 5+ years of project management experience
  • Extensive knowledge of Spectrum's products and services
  • Extensive knowledge of HFC principles
  • Valid Driver's License with a safe driving record

Responsibilities

  • Develop and lead a high-performance Inside Plant Leadership team
  • Oversee inside plant operations including regulatory compliance and infrastructure management
  • Provide hands-on support for Technology Operations teams
  • Offer engineering operational support for technologies and initiatives
  • Evaluate and consult on technical and strategic operational matters

Benefits

  • 50% office and 50% critical facility working environment
  • Exposure to moderate noise levels
  • Travel requirements for the role
  • Support for professional development and training opportunities
  • Collaborative and high-performance culture
Full Job Description
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Are you ready to lead Spectrum's Inside Plant Operations staff and facilities, while driving seamless product delivery and support? As the Director, ISP you will oversee disciplined operational practices, strategic planning, and cross-functional collaboration, contributing directly to our mission to keep millions connected.

In this role, you will lead and manage the Inside Plant Operations staff and facilities in the LA East Market Area , driving structured and disciplined practices for stable product delivery and alignment with company goals. Support internal and external operational teams with project planning and CAPEX/OPEX spending, ensuring seamless cross-functional communication and collaboration for product deployment and support.

How You'll Make an Impact
  • Develop and lead an effective Inside Plant Leadership team to drive a high-performance culture and deliver exceptional customer experiences.
  • Oversee inside plant operations, including facilities, electronics, powering, cooling, cabling, and FCC compliance.
  • Provide hands-on support for Technology Operations teams at colocation and Hub locations.
  • Offer engineering operational support for new and existing technologies and initiatives.
  • Evaluate and consult with leaders on technical operations, strategic planning, and network operations.

Working Environment
  • 50% office and 50% critical facility environment
  • Exposure to moderate noise levels
  • Travel required


What You'll Bring to Spectrum
Required Qualifications

Education
  • Bachelor's degree in engineering or related field, or equivalent experience

Experience
  • 10+ years of engineering experience
  • 8+ years of management experience
  • 5+ years of project management

License
  • Must possess and maintain a valid Driver's License with a safe driving record

Skills
  • Extensive knowledge of Spectrum's products and services
  • Extensive knowledge of HFC
  • Ability to handle multiple projects and tasks, make decisions and solve problems while working under pressure, and supervise and motivate others
  • Ability to use personal computer and software applications
  • Extensive knowledge of all FCC compliance reports and other rules and regulations
  • Demonstrated understanding of applicable local and state rules and regulations, OSHA rules and regulations, both federal and state, and HVAC and power distribution systems
  • Knowledge of Analog Transmission Line Theory, Electronic theory, Federal Communications Commission regulations, Fiber Optic theory, National Electric Code and National Electric Safety Code

Preferred Qualifications
  • Knowledge of critical facility construction/maintenance

#LI-CEB
EIP700 2026-81489 EIP700 2026

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $135,300.00 and $240,100.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

About Wave

Wave is a Canadian financial services company that provides accounting, invoicing, and payment processing software for small businesses. The company was founded in 2010 by Kirk Simpson and James Lochrie. Wave's software is used by over 4 million small businesses around the world. In 2019, the company was acquired by H&R Block for $405 million. Wave is headquartered in Toronto, Canada.
Learn more about Wave
Size
200 employees
Industry
Founded
2011

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